Radnor, Pennsylvania, United States · Hybrid
$73k–$132k/yr
Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation as…
Skills: Customer journey mapping, Service design, User research, Design thinking, Stakeholder management
Upper Merion Township, Pennsylvania, United States · On-site
$9/hr–$18/hr
Position Title: [[title]] Pay Range: $9.00 to $18.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1557245. The advertised program is an AI recrui…
Skills: Food service, Customer service, Cash handling, Sanitation standards, Menu knowledge
Upper Merion Township, Pennsylvania, United States · On-site
$15/hr–$20/hr
Position Title: [[title]] Pay Range: $15.00 to $20.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1557246. The advertised program is an AI recru…
Skills: Cash handling, Customer service, Sales transactions, Cash register operation, Sanitation standards
Philadelphia, Pennsylvania, United States · On-site
Property Description Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in …
Skills: Customer Service, Cash Handling, Communication, Interpersonal Skills, Problem-solving
Pittsburgh, Pennsylvania, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Emergency response, Incident reporting, Communication
Lowhill Township, Pennsylvania, United States · On-site
Overview Outpatient Opioid Treatment Program (OTP) Seeking: Office Assistant Full-Time Hours: Monday - Friday, 5:30 AM - 1 PM Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(…
Skills: Administrative support, Front-desk support, Billing, Data entry, Word processing
Marple Township, Pennsylvania, United States · On-site
$13/hr–$17/hr
Job DetailsLevel: EntryJob Location: PA - Broomall - Broomall, PA 19008Position Type: Part Time/Full TimeEducation Level: High SchoolSalary Range: $13.00 - $17.00 HourlyTravel Percentage: NoneJob Shift: Any - Monday thro…
Skills: Sales, Customer Service, Communication, Interpersonal Skills, Point-of-sale Systems
Columbia, Pennsylvania, United States · On-site
Job DetailsJob Location: Park Elementary - Columbia, PA 17512Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live you…
Skills: Patient care, Vital signs measurement, Phlebotomy, EKG, Injection administration
Willow Grove, Pennsylvania, United States · On-site
Job DetailsJob Location: Willow Grove - Willow Grove, PA 19090Position Type: Full TimeThe Best Assistant Store Managers Make The Best Store Managers! We'll Provide The Growth You're Looking For Along With These Great Per…
Skills: Retail management, Sales, Customer service, Team leadership, Inventory control
Richmond Township, Pennsylvania, United States · On-site
Job DetailsJob Location: Blaise Alexander CDJR of Mansfield - Mansfield, PA 16933Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania. We currently employ 1,200 pro…
Skills: Sales, Customer service, Negotiation, Communication, Time management
Chadds Ford Township, Pennsylvania, United States · Hybrid
Job DetailsJob Location: Mortgage - Chadds Ford, PA 19317Position Type: Full TimeEducation Level: 4 Year DegreeSummary Offers members and potential members the best mortgage options available based upon credit profile, e…
Skills: Mortgage lending, Customer service, Loan origination, Underwriting, Sales
Allentown, Pennsylvania, United States · On-site
Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forwar…
Skills: Patient transport, Customer service, Basic life support, Equipment inventory management, Safety compliance
Erie, Pennsylvania, United States · On-site
Now Hiring Part Time School Bus Drivers - Iroquois School District, Erie PA Sign-On Bonus: $3,000 As a Part Time School Bus Driver, you will play a vital role in your community and the lives of students. You will start s…
Skills: Safe driving, Student supervision, Vehicle inspection, Customer service, Communication
Philadelphia, Pennsylvania, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Customer service, Banking, Client loyalty, Customer experience, Identifying opportunities
York Township, Pennsylvania, United States · On-site
$150/hr–$250/hr
Do you have a passion for baseball and enjoy working with people? We're looking for energetic, reliable individuals to join our team as Event Staff and Tournament Directors in the York area! As one of the world's largest…
Skills: Communication, Customer service, Teamwork, Event operations, Time management
Hazle Township, Pennsylvania, United States · On-site
Join our dynamic team at Bradley Caldwell Inc., a leading player in the warehouse industry, located in West Hazleton, PA. As a Full-Time Warehouse Associate on the 2nd shift, you will play a crucial role in ensuring oper…
Skills: Picking, Packing, Shipping, Inventory management, Scanning
West Chester, Pennsylvania, United States · On-site
$13/hr–$15/hr
At this time we are only looking for morning and afternoon availability. Job Title: Team Member Company: Snap Custom Pizza and Salads Location: West Chester Job Summary: Are you ready to unleash your inner pizza artist? …
Skills: Customer service, Food preparation, Cashier duties, Dishwashing, Point of sale system
Erie, Pennsylvania, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Erie, Pennsylvania, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Horsham, Pennsylvania, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Customer service, Mathematical reasoning, Problem resolution, Attention to detail
Radnor, Pennsylvania, United States • Hybrid
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The role involves leading end-to-end assessments of customer journeys to identify friction points and designing solutions to improve engagement and satisfaction. You will partner with cross-functional teams to embed the customer perspective into strategic initiatives and product delivery.
Candidates must have 3-5+ years of experience in customer journey redesign within regulated industries like financial services or retirement planning. A bachelor's degree or equivalent work experience is required, along with strong presentation and communication skills.
Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska)
Work Arrangement:
Hybrid : Employee will work 3 days a week in a Lincoln office
Relocation assistance: is not available for this opportunity.
Requisition #: 76369
We are excited to bring on a CX Journey & Design Lead – Retirement Plan Solutions to join the Workplace Solutions Customer Experience team.
This role is responsible for shaping and improving the end-to-end experiences of retirement plan sponsors, participants, advisors, and internal partners. You will serve as the voice of the customer across key business initiatives, uncovering customer friction, identifying root causes, and designing solutions that simplify complex processes while improving engagement, satisfaction, and business outcomes.
As a Journey & Design Lead, you'll partner closely with Product, Digital, Operations, Service, and Distribution teams to influence strategic priorities, redesign critical customer journeys, and ensure the customer perspective is embedded throughout the delivery lifecycle. This role is ideal for someone who thrives in ambiguity, enjoys solving complex problems, and is passionate about creating experiences that are both customer-centered and business-focused.
Must-have experience (Required):
Nice-to have Experience (Preferred):
Applications for this position will be accepted through 9/28/26 subject to earlier closure due to applicant volume.
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
The pay range for this position is $72,900 - $131,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom.
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling (866) 922-6543.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
We help people confidently plan for their version of a successful financial future.
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, investments, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Your tomorrow. Our priority. For social media community guidelines: https://visit.lfg.com/4hJHCb2. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln National Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial℠ affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Offices: 150 N. Radnor-Chester Road, Radnor, PA 19087, US · 8801 Indian Hills Drive, Omaha, NE 68114, US · 1300 South Clinton Street, Fort Wayne, IN 46802, US · 350 Church Street, Hartford, CT 06103, US · One Granite Place, Concord, NH 03301, US
Based on 1969 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 28,949 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Yes — 1576 of the 28949 open customer service & support positions offer remote or hybrid work (705 remote, 871 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
