As an Assistant Site Manager at Whistle Express, you will support the Site Manager in overseeing all aspects of site operations, ensuring operational excellence, team development, and outstanding customer experiences. Th…
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Skills: Customer service, Computer skills, Scheduling, Pre-registration, Medical terminology
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JOB SUMMARY Functions as person in charge of the Auntie Anne's store in the absence of, or as directed by, the Manager or Assistant Manager, for the duration of the assigned shift. ESSENTIAL DUTIES Depending upon shift a…
Skills: Leadership, Communication, Interpersonal relations, Organization, Basic math
JOB SUMMARY Functions as person in charge of the Auntie Anne's store in the absence of, or as directed by, the Manager or Assistant Manager, for the duration of the assigned shift. ESSENTIAL DUTIES Depending upon shift a…
Skills: Leadership, Communication, Interpersonal relations, Organization, Basic math
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Entry level
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Fort Washington, Pennsylvania, United States · On-site
$15/hr–$18/hr
Entry level$708K raised
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people…
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Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
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Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location…
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Skills: Customer service, Communication, Multitasking, Data entry, Medical terminology
Brodheadsville, Pennsylvania, United States · On-site
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Patient registration, Patient scheduling, Insurance verification, Pre-certifications, Medical records management
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Full-time
Posted 10d ago
~40 hrs/week
Responsibilities
The Assistant Site Manager supports the Site Manager in overseeing daily operations, including team development, equipment maintenance, and safety compliance. They are also responsible for driving sales, resolving customer concerns, and ensuring high-quality service standards.
Requirements
The role requires hands-on leadership experience and the ability to manage team schedules and site performance. Candidates must be capable of maintaining operational standards and promoting membership services to customers.
Full job description
As an Assistant Site Manager at Whistle Express, you will support the Site Manager in overseeing all aspects of site operations, ensuring operational excellence, team development, and outstanding customer experiences. This role combines hands-on leadership with a focus on training, coaching, and supporting your team while helping drive sales, maintain equipment and safety standards, and uphold our “Sparkle Assurance” quality for every customer.
As an Assistant Site Manager at Whistle Express, you will support the Site Manager in overseeing all aspects of site operations, ensuring operational excellence, team development, and outstanding customer experiences. This role combines hands-on leadership with a focus on training, coaching, and supporting your team while helping drive sales, maintain equipment and safety standards, and uphold our “Sparkle Assurance” quality for every customer.
Key Responsibilities:
Team Development & Support
Assist in onboarding new team members, ensuring they understand company values, site procedures, and role expectations.
Provide guidance and support to team members as needed to help them improve and succeed.
Support scheduling and shift management to ensure adequate staffing and fair team workload.
Promote a positive team culture by recognizing achievements, encouraging collaboration, and addressing conflicts promptly.
Help identify training needs and coordinate development opportunities to enhance team capabilities and engagement.
Customer Experience
Greet customers warmly and ensure they feel welcomed and valued at every visit.
Answer customer questions about services, membership options, and promotions clearly and courteously.
Address and resolve customer concerns or issues promptly, escalating to the Site Leader when necessary.
Promote unlimited wash memberships and other services to enhance customer engagement and retention.
Monitor the site for opportunities to improve customer experience, providing feedback or suggestions to the Site Leader.
OperationalExcellence
Check equipment daily to ensure proper functionality and report any issues to the Site Leader.
Support site safety by following protocols and helping team members maintain safe work practices.
Assist with routine cleaning and maintenance to uphold quality standard.
Monitor inventory levels of supplies and communicate needs to the Site Leader for restocking.
Help identify operational challenges and suggest improvements to keep daily operations running smoothly.
Sales Support
Promote unlimited wash memberships and other services to customers during their visit.
Assist in upselling additional services or products to help achieve site sales goals.
Support the implementation of site promotions and marketing initiatives.
Track sales activity and provide feedback to the Site Leader on opportunities to increase revenue.
Problem-Solving and Decision Making
Respond to customer concerns and questions, escalating to the Site Leader when necessary.
Identify operational issues as they arise and suggest practical solutions to maintain smooth site operations.
Make quick, informed decisions to keep daily operations on track and minimize disruptions.
Collaborate with team members to address challenges and improve overall site performance.
#LI-DNI
Base Pay Range
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
Take 5 Car Wash is a national chain of express car washes that deliver fast, friendly, and convenient service. A team of car wash people committed to being a leading, respected operator and employer of choice in the industry, Take 5 Car Wash prides itself on its customer- and people-first culture.
Take 5 Car Wash is part of the Driven Brands family.
Offices: 440 S Church St, Charlotte, North Carolina 28202, US
Washing CarsConvenient Car WashKeeping Cars Looking Like Newand Express Car WashRetailAutomotiveCustomer Service
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1969 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,949 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1576 of the 28949 open customer service & support positions offer remote or hybrid work (705 remote, 871 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania