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🍫✨ Join Our Team✨🥤 Do you love milkshakes, chocolate, and creating unforgettable moments? At the MilkShake Factory, our team is the heart of everything we do. Since 1914, our family’s passion for chocolate has been pas…
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Military Supply Company LLC
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Philadelphia, Pennsylvania, United States · On-site
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Drexel Hill, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
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Springfield, Pennsylvania, United States · On-site
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Entry level
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Saltlick Township, Pennsylvania, United States · On-site
$20/hr–$23/hr
Entry level$1.1B raised
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Team members are responsible for serving milkshakes, sundaes, and chocolates while providing exceptional customer service. They must also maintain shop cleanliness, manage cash transactions, and assist with inventory stocking.
Requirements
Candidates should possess strong interpersonal skills and the ability to thrive in a fast-paced environment. Flexibility to work mornings, nights, weekends, and holidays is required.
Full job description
🍫✨Join Our Team✨🥤
Do you love milkshakes, chocolate, and creating unforgettable moments? Atthe MilkShake Factory, our team is the heart of everything we do. Since 1914, our family’s passion for chocolate has been passed down through generations — and today, we’re Pittsburgh’s premier destination for handspun shakes, craft sundaes, and gourmet chocolates.
We’re looking for energetic, customer-focusedTeam Membersto help us keep things spinning, shaking, and smiling every day.
💡Why You’ll Love Working Here
We believe in taking care of our team just like family. Here’s what you can expect:
💵Competitive Wages + Tips
🕐Flexible Schedules(perfect for students, parents, or anyone who needs balance)
🚀Growth Opportunitiesinto management and beyond
🩺Medical, Dental, Vision, & Life Insuranceeligibility
💰401k with Employer Match
🌴Paid Time Off + Holiday Pay
🏒Pittsburgh Penguins® Partnership Perks– tickets, merch, and more!
🥤Free Milkshake Each Shift
🍫40% Employee Discount(chocolate included!)
🎯What You’ll Do
As a Team Member, you’ll be the reason guests leave with a smile. You’ll:
Serve up milkshakes, sundaes, chocolates, and joy with consistency and flair
Share our story and products while providingexceptional customer service
Help guests discover new favorites through sampling, recommendations, and upselling
Keep our shop organized, clean, and stocked (from retail shelves to freezers)
Support fun seasonal promotions and displays
Ensure food safety and cash-handling practices are always followed
Jump in as needed to keep the team moving smoothly
✅What We’re Looking For
Strongpeople skills— friendly, approachable, and ready to connect
Ability to thrive in afast-paced team environment
Attention to detail with a focus on safety and quality
Flexible availability — mornings, nights, weekends, and holidays
Customer service or cash-handling experience is aplus
Bring the energy- you’ll need it movin’ and shakin’ on your feet all day!
🌟About Us
At the MilkShake Factory, you’ll do more than just make milkshakes — you’llcreate experiences. We’re passionate about community, inclusivity, and growth. Whether it’s your first job or building a career in hospitality or management, you’ll have the chance to learn, grow, and make sweet memories along the way.
👉 Ready to shake things up?Apply today and join the sweetest team in Pittsburgh!
The Milkshake Factory provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. In addition to federal law requirements, The Milkshake Factory complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Related keywords
RetailHospitalityCustomer ServiceFood SafetyCash HandlingInventory ManagementUpsellingTeamworkFlexible ScheduleFood and Beverage
Handspun milkshakes made with housemade ice cream.
Industry
Retail
Company size
51-200 employees
Headquarters
Pittsburgh, Pennsylvania
LinkedIn followers
1,433
Pittsburgh's premier dessert destination, now franchising!
Elevated by fourth generation chocolatiers, MilkShake Factory delivers hand crafted milkshakes and chocolates with a sophisticated yet simple operation.
Offices: 1705 E Carson St, Pittsburgh, Pennsylvania 15203, US · 314 5th Ave, Pittsburgh, Pennsylvania 15222, US · 6000 Penn Ave, Pittsburgh, Pennsylvania 15206, US · 1001 5th Ave, Pittsburgh , PA 15219, US · 9180 Covenant Ave, Pittsburgh, PA 15237, US
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1940 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,727 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1554 of the 28727 open customer service & support positions offer remote or hybrid work (693 remote, 861 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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