Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon, PA location. Our associa…
Skills: Dispatching, Customer service, Scheduling, Route optimization, Data entry
Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon, PA location. Our associa…
Skills: Customer service, Dispatching, Scheduling, Route optimization, Communication
Schuylkill Township, Pennsylvania, United States · On-site
$18/hr–$22/hr
Mid level
Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon, PA location. Our associa…
Skills: Customer service, Dispatching, Scheduling, Route optimization, Communication
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Skills: Customer Service, Call Center Operations, Data Entry, Microsoft Office, Adobe
PA0220 Erie - 8th & State Job Description The Trust Coordinator is responsible for administrative support for Account Managers/Trust Officers, maintaining all account files for compliance and audit and a variety of admin…
Skills: Administrative support, Compliance, Audit support, Trust accounting, Customer service
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Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant manage…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Student Worker - Royal Catering - University of Scranton
Scranton, Pennsylvania, United States · On-site
Entry level
Job Description Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go. As a …
At Core Value Insurance Group (CVIG), we don't just offer jobs-we build careers. We are currently seeking driven individuals to join our team as Medicare ACA Specialists, helping clients nationwide with Medicare and Affo…
Skills: Medicare, Affordable Care Act, ACA, Health Insurance, Enrollment
Upper Dublin Township, Pennsylvania, United States · On-site
Mid level
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Position Overview About Us: At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team…
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Middletown Township, Pennsylvania, United States · On-site
Mid level
Five Guys Burgers and Fries - Immediate Shift Leader Position Are you passionate about making delicious hand formed burgers and fresh cut fries in a fun, fast-paced environment? Do you thrive in a dynamic Team setting wh…
Skills: Customer Service, Food Preparation, Quality Control, Food Safety, Team Communication
West Manchester Township, Pennsylvania, United States · On-site
Entry level
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a part time Automotive Detailer. The starting rate of pay is $15.50 / hour based on 25 hour workweek. The position also offers a…
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$18/hr–$22/hr
Full-time
Medical insurance, Dental insurance, Vision insurance, Prescription drug coverage, Life insurance, Paid vacation
Posted 7d ago
~40 hrs/week
Responsibilities
The position involves scheduling and dispatching HVAC and plumbing technicians while optimizing routes and managing service tickets. Additionally, the role requires handling customer inquiries and coordinating parts orders and installations.
Requirements
Candidates must have at least two years of office or customer service experience, with dispatch experience preferred. Strong computer skills, professional presentation, and the ability to work effectively within a team are essential.
Full job description
Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon, PA location.
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
• a minimum of two years office/customer service experience (dispatch experience is preferred)
• A professional appearance
• Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude.
• Able to plan and schedule work rather than just react.
• Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
• Ability to work as part of a team.
• Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
Related keywords
HVACPlumbingDispatchingCustomer ServiceSchedulingRoute OptimizationData EntryMicrosoft OfficeService Management SoftwareParts OrderingTechnical SupportField Service
Offices: 320 Century Blvd., Wilmington, DE 19808, US · 900 Adams Avenue, Audubon, PA 19403, US · 17 Roland Avenue, Mount Laurel, NJ 08054, US · 2607 N. Rolling Road, STE. 201, Windsor Mill, MD 21244, US · 269 Executive Park Dr NE, Concord, North Carolina 28025, US
plumbingheatingair conditioningcoolingdrain cleaningsewer & waterheatersfurnacesair conditionershot water heaters
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1940 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,727 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1554 of the 28727 open customer service & support positions offer remote or hybrid work (693 remote, 861 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania