Executive Team Leader Service & Engagement (Assistant Manager Front End) - Dickson City, PA
Dickson City, Pennsylvania, United States · On-site
$64k–$128k/yr
Mid level
The pay range is $64,000.00 - $128,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi…
Excellent at what you do? Don't work just anywhere. . . BE A PART OF OUR AMAZING TEAM! Tri-State Orthopaedics & Sports Medicine, a well-respected and busy orthopaedic practice, is recruiting for an enthusiastic, full-tim…
Mount Pleasant, Pennsylvania, United States · On-site
$16/hr–$25/hr
Entry level$4.0B raised
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Wilkes-Barre, Pennsylvania, United States · On-site
Entry level
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Skills: Customer service, Sales, Relationship building, Communication, Active listening
King of Prussia, Pennsylvania, United States · On-site
$25/hr–$26/hr
Entry level$969M raised
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At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! Commission Detail Exempt: Commission potential fro…
Skills: Coaching, Staff scheduling, Time management, Inventory management, Financial management
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Skills: Sales, Product demonstration, Customer service, Relationship building, Communication
Wilkes-Barre, Pennsylvania, United States · On-site
Entry level
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Assistant Store Manager - Kay Jewelers - Colonial Park Mall
Harrisburg, Pennsylvania, United States · On-site
Entry level$625M raised
We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Ex…
Clinical Triage Specialist (RN)- Gastroenterology & Colon and Rectal Surgery (PA & NJ Residents Only)
Allentown, Pennsylvania, United States · Remote OK
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing Judgment, Patient Assessment, Electronic Health Record, Communication Skills
Allentown, Pennsylvania, United States · Remote OK
Mid level
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing Judgment, Patient Assessment, Electronic Health Record, Communication Skills
Springfield, Pennsylvania, United States · On-site
Mid level
State of Location: Pennsylvania Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provi…
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Skills: Merchandising, Inventory management, Team leadership, Customer service, Communication
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Sales, Merchandising, Cash register operation, Communication
Patient Access Representative Per Diem - Same Day Surgery
Danville, Pennsylvania, United States · On-site
Entry level$949K raised
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Job Summary: The Implementation Consultant will focus on a broad range of software implementation activities, working primarily with external customers but also with internal departments such as product development, qual…
Skills: Business analysis, Software implementation, Web application configuration, Technical specification creation, User acceptance testing
Overnight Medical Driver - Pittsburgh, PA (Full Time)
Pittsburgh, Pennsylvania, United States · On-site
Entry level
Logistics Service Representative/Medical Driver - Overnight Pittsburgh, PA – $17.00/hr – Full Time Saturday - Monday, 9:30pm - 7:30am Hours worked between 10pm and 5am offer a shift differential of +$1.00/hr About Us Com…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
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$64k–$128k/yr
Full-time
bachelor degree
Medical, Vision, Dental, Life insurance, 401(k), Employee discount
Posted 6d ago
~40 hrs/week
Responsibilities
The Executive Team Leader manages front-end operations, including guest service, staffing, and team development to ensure a seamless shopping experience. They are responsible for driving store sales, managing department workload, and maintaining a culture of accountability and safety.
Requirements
Candidates must have a 4-year degree or equivalent experience along with strong interpersonal and leadership skills. The role requires the ability to work a flexible schedule including nights, weekends, and holidays, and the physical capacity to move merchandise.
Full job description
The pay range is $64,000.00 - $128,000.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with the:
Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
Skills in guest engagement; problem solving and resolution
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
Experience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders
As a Service & Engagement Executive Team Leader, notwo days are ever the same, but a typical day will most likely include the following responsibilities:
Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery
Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impacts total store profitability
Anticipate staffing needs, talent plan and recruit – both long and short term
Manage leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiences
Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path
Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas
Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
Own schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekends
Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales
Ensure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).
Be the champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet)
Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events
Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.
Lead the teram to deliver an efficient and hassle free guest pick up experience
Work a schedule that aligns to guest and business needs (this includes early morning, evening and weekends)
Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
As a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do
You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Service & Engagement Executive Team Leader. But, there are a few skills you should have from the get-go:
4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations and cash transactions
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
To help all families discover the joy of everyday life.
Industry
Retail
Company size
10,001+ employees
Founded
1962
Headquarters
Minneapolis, MN
LinkedIn followers
2,526,527
Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
For more information, visit corporate.target.com.
Beware of Hiring Scams:
Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.
Offices: 1000 Nicollet Mall, Minneapolis, MN 55403, US · Brooklyn Park, Minnesota 55445, US · Tempe, Arizona 85284, US · Sunnyvale, California 94086, US · Bangalore, Karnataka 560045, IN
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1912 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,628 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1562 of the 28628 open customer service & support positions offer remote or hybrid work (699 remote, 863 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania