Pittsburgh, Pennsylvania, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Warranty auditing, Automotive service management, Dealer management systems, Process improvement, Data analysis
Union Township, Pennsylvania, United States · On-site
At Wabash, we are seeking a Shipper and Receiver who is committed to delivering exceptional service experience. Our mission is to support both customer and employee success while upholding a high standard of customer sat…
Skills: Forklift operation, Shipping, Receiving, Inventory reporting, Packing
Waynesboro, Pennsylvania, United States · On-site
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc…
Skills: Customer service, Sales, Product knowledge, Retail operations, Problem resolution
Meadville, Pennsylvania, United States · On-site
Key Responsibilities Produce, review and distribute prospective and current students’ Financial Aid award packages Support Financial Aid office and staff by effectively managing visitor traffic, telephone calls, and emai…
Skills: Financial aid counseling, Customer service, Regulatory compliance, Data verification, Communication skills
Monaca, Pennsylvania, United States · On-site
Boscov’s Retail Sales Associate Use your Retail Sales background to launch an exciting career in retail with one of the nation’s leading retailers! Boscov's is a chain of full service department stores serving the total …
Skills: Retail sales, Customer service, Communication skills, Basic math, POS register operation
Harrisburg, Pennsylvania, United States · On-site
Retail Sales Department Manager Experienced Retail Sales Department Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family…
Skills: Retail management, Sales leadership, Customer service, Merchandising, Team training
North Strabane Township, Pennsylvania, United States · On-site
$17/hr–$19/hr
Benefits: Free uniforms Opportunity for advancement Training & development Employee discounts Free food & snacks We’re now hiring year-round swim lesson instructors with growth/cross training opportunities available with…
Skills: Swim instruction, Water safety, Communication, Leadership, Problem-solving
North Strabane Township, Pennsylvania, United States · On-site
$17/hr–$19/hr
Benefits: Free uniforms Opportunity for advancement Training & development Employee discounts Free food & snacks Our swimmers are diving into great lessons and our employees are diving into great opportunities! We’re now…
Skills: Swim instruction, Water safety, Communication, Organizational skills, Problem-solving
Upper Merion Township, Pennsylvania, United States · On-site
$21/hr–$23/hr
OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date b…
Skills: Inventory management, Shipping and receiving, Stockroom organization, Data accuracy, Customer service
Sewickley, Pennsylvania, United States · On-site
Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team M…
Skills: Customer Service, Food Preparation, Sales, Communication, Multi-tasking
Marietta, Pennsylvania, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Skills: Customer Service, Food Preparation, Sales, Communication, Multi-tasking
Fox Chapel, Pennsylvania, United States · On-site
Benefits: Free uniforms Opportunity for advancement Training & development Employee discounts Free food & snacks We’re now hiring year-round swim lesson instructors with growth/cross training opportunities available with…
Skills: Swim instruction, Water safety, Communication, Problem-solving, Creative thinking
Fox Chapel, Pennsylvania, United States · On-site
Benefits: Free uniforms Opportunity for advancement Training & development Bonus based on performance Employee discounts Free food & snacks At Goldfish Swim School, we’re not only passionate about building confident swim…
Skills: Sales, Customer service, Relationship building, Communication, Administrative support
Exton, Pennsylvania, United States · On-site
Overview Text “BACON” to 25000 to schedule an interview! Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care abou…
Skills: Communication, Teamwork, Sanitization, Table maintenance, Housekeeping
West Reading, Pennsylvania, United States · On-site
Job Summary The Monitor Technician performs high-level on-going patient surveillance and provides nursing/clinicians with immediate notification of any changes in cardiac rate/rhythm.Responsible for monitoring, recording…
Skills: Analytical skills, Collaborative skills, Computer skills, Customer service skills, Detail oriented
Mount Pleasant Township, Pennsylvania, United States · On-site
PRIMARY FUNCTION: The Sales Coordinator position gives support and coordination to the client in all rental equipment needs. This position ensures that all rental related functions of the branch are conducted in an effic…
Skills: Customer Service, Problem-solving, Multi-tasking, Inventory Management, Rental Coordination
Fox Chapel, Pennsylvania, United States · On-site
Benefits: Free uniforms Opportunity for advancement Training & development Employee discounts Free food & snacks Our swimmers are diving into great lessons and our employees are diving into great opportunities! We’re now…
Skills: Swim instruction, Water safety, Communication, Organizational skills, Problem-solving
Exton, Pennsylvania, United States · On-site
$25/hr–$45/hr
HVAC Service Technician Pay: $25 - $45 Location: Exton, PA Horn Plumbing, Heating & Cooling is seeking an experienced Residential HVAC Technician in Exton, PA. The ideal candidate will already have HVAC work experience a…
Skills: HVAC maintenance, HVAC repair, Troubleshooting, Customer service, System installation
Harrisburg, Pennsylvania, United States · On-site
Overview: The Associate is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Prepares, serves, and breaks down product, equipment, and supplie…
Skills: Product demonstration, Customer service, Food preparation, Retail operations, Communication
Greensburg, Pennsylvania, United States · On-site
Job Summary/Overall Objectives Perform administrative and secretarial functions in direct support of the Physician Practice. Position has direct customer contact to obtain accurate demographic and insurance information a…
Skills: Administrative support, Customer service, Medical billing, Patient scheduling, Insurance verification
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The Warranty Auditor will conduct independent audits of the retailer network to ensure compliance with manufacturer warranty guidelines and documentation requirements. They are responsible for analyzing KPI data, identifying dealer weaknesses, and providing detailed reports with recommended actions to improve service operations.
Candidates must have at least two years of audit or dealer service management experience and a strong understanding of automotive warranty processes. Proficiency in Microsoft Office and experience with dealer management systems like ADP, R&R, or CDK are required, along with the ability to travel at least 5 days per week.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
The main purpose of the Warranty Process Review Audit Specialist is to audit the Retailer network of our client; and to provide an in-depth review of retailer Warranty / Service Fixed Operations focusing on warranty claim applications, documentation requirements, information retention policy, warranty process review, and potential Audit risk.
· Work within a national team and local management supporting the audit program
· Work to a timescale, completing a set number of audits within a given timeframe.
· Work to a strict set of manufacturer guidelines and parameters
· Maintain customer relations with the local Region and Dealers
· Demonstrate a sound understanding of Dealer Warranty and Service Process that impact warranty waste
· Carry out a fully independent warranty audits in line with the manufacturer’s parameters
· Create detailed report on the audit findings including recommended actions
· Fully explain the findings of the audit to all relevant Dealer staff and Management
· Guide Dealers on best practices for their business
· Analysis of KPI data and identify Dealers weaknesses and strengths that need support from this program
· Promote the value of the audit program to Dealer management
· Provide strong detailed, accurate and timely reporting to MSXI/client Management
· Fulfil all reporting requirements as outlined in the program process manual
· Complete ad hoc duties where necessary for MSXI/client Management
· Use MSXI/client IT systems to identify appropriate dealer metrics available at time of warranty review that are applicable to dealer improvements
· Ability to remain calm and diplomatic in high pressure situations with the ability to clearly convey difficult arguments and judgments to a varied audience
· Process-driven with strong problem-solving and investigative abilities
· High level of computer literacy and ability to learn new systems
· Ability to manage own workload, expenses, and travel arrangements
· Clean driving record and employment background
· You will ideally have an industry related qualification or degree, although other degrees will be considered and have at least two years of audit experience.
· Excellent problem-solving skills coupled with the ability to understand complex information and assess requirements.
· Ability to work independently with multi-disciplinary and multi-cultural teams.
· Ability to work on given objectives
· Excellent communicator and people motivation skills.
· Fluency in English is essential in both written and verbal communication.
· Capability to plan, book and complete travel to and from dealers independently.
· Travel requirement is a minimum of 5 days per week.
· Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The ideal candidate will have either Client Dealer, Dealer Franchise, or other OEM Service / Warranty Management background, with demonstrable automotive audit experience
· General technical understanding for repairs is required.
· Minimum of 1-2 years of experience working with one or more dealer management systems (ADP, R&R, CDK, etc.) is preferred
· Knowledge of warranty support material (recalls, campaigns, technical service bulletins, repair manuals / systems etc.) is preferred
· The ideal candidate will have a minimum of two years’ experience in dealer Service Management with an in-depth knowledge of the motor industry
· Proficiency in all MS Office tools, predominately Excel and Word required.
· Comfortable with a fast pace of change, while ensuring continuity of current activities.
· Comfortable with presenting online for virtual attendees.
· Ability to perform formal analysis and provide professional written interpretations of findings.
· A flexible, structured, and logical approach; being able to handle multiple tasks, think, and plan ahead and build in contingencies as required.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Based on 1867 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 27,992 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
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