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Full-time
Posted 13d ago
~40 hrs/week
Responsibilities
Install, service, and troubleshoot smart home technology while providing detailed operational instructions to customers. Leverage service appointments to generate leads and increase revenue through additional product sales.
Requirements
Candidates must have a valid driver's license, reliable transportation, and the ability to pass a background check. Physical requirements include lifting up to 45 lbs and climbing ladders up to 14 feet.
Full job description
Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.
Direct to Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.
What you’ll do:
Earn piece rate pay and enjoy an unlimited commission plan.
Become an expert on smart home technology by training on industry-leading products.
Manage inventory and assets with a business owner mentality.
Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
Create solutions to protect and simplify customers’ lives.
Conduct routine maintenance and inventory of company products and equipment.
Explain and provide detailed system capabilities and operational instructions to various customers.
Control your own income by providing opportunities for customers to purchase additional products and services.
Leverage service and installation appointments into leads and revenue.
What we’re looking for:
We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:
A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
Requirements: A valid driver’s license, a good driving record, and reliable transportation; ability to successfully pass post-offer background investigation and licensing requirements per applicable law; must live within a 20-mile radius of the city.
Physical demands of the job:
Lift and carry up to 45 lbs.
Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
Comfortable bending, kneeling, and standing for extended periods.
Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.
Ready to transform your career? Apply today to join the Vivint team!
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Vivint, an NRG company, is the only smart home provider that brings security, energy management, and automation together in a single, integrated system—all controlled from one app.
From smart cameras and sensors to thermostats, lighting, and more, Vivint delivers a fully connected experience that gives customers greater control of their smart homes, anytime, from anywhere. Every system includes professional installation and personalized setup from Vivint home experts, plus award-winning 24/7 customer support and monitoring.
With a focus on innovation, customer experience, and sustainable energy use, Vivint helps over two million customers manage their homes simply, securely, and efficiently. As part of NRG, Vivint also supports renewable energy solutions for a more sustainable future.
Learn more at vivint.com.
Offices: 3401 Ashton Blvd, Lehi, Utah 84043, US · 4931 N. 300 W., Provo, UT 84604, US · 101 Seaport Blvd, Seventh Floor, Boston, Massachusetts 02210, US
Smart Home TechnologyHome SecuritySmart Home ProductsSmart HomeIoTand Internet of ThingsElectronicsSecuritySmart Home
How much do Customer Service & Support jobs in Michigan pay?
Based on 1142 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,827 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 938 of the 19827 open customer service & support positions offer remote or hybrid work (381 remote, 557 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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