As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Order fulfillment, Cashiering, Communication skills, Food safety
Saint Clair Shores, Michigan, United States · On-site
Entry level
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$13/hr–$15/hr
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Full-time
Weekly pay, Scheduling flexibility, Paid parental leave, Paid education assistance, Team member discount, Development programs
Posted 11d ago
~40 hrs/week
Responsibilities
The Service Coordinator leads front-end operations by coordinating checkout flow, assigning tasks to team members, and ensuring high-quality customer service. They also monitor financial outcomes, manage shrink, and provide hands-on training and coaching to staff.
Requirements
Candidates must have successfully completed the Service Coordinator training curriculum, including cashier and service desk modules. Proficiency in operating cash registers and financial equipment, along with strong organizational and communication skills, is required.
Full job description
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end performance.
What You’ll be Doing:
Communicate effectively with peer leadership for smooth handoff between shifts
Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility. Proactively escalate concerns to leadership as they arise.
Champion participation in community programs. Lead by example with behaviors and team member resource group (TMRG) engagement.
Serve as a certified trainer for team members in their span of care.
Perform on-the-job/hands-on team member training and mentoring.
Serve as subject matter expert for market programs, company pilots, and development/training programs.
Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.
What You Bring with You (Qualifications):
Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team)
Ability to operate cash register system and all financial services equipment
Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency
Has organizational and multi-tasking abilities
This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing
The amount of weight or frequency of such activities may vary depending on a team member’s shift during the day, the day of the week, the month or season, and/or other staff on duty
Meijer is a family-owned, Midwest-based retailer with more than 500 supercenters, grocery stores, neighborhood markets, and express locations throughout the Midwest. Based in Grand Rapids, Mich., we employ more than 71,000 team members and rank among the nation’s largest privately held companies.
As the pioneer of the “one-stop shopping” concept, we’re committed to delivering quality products, great value, and exceptional service. Our core values—customers, competition, family, freshness, health, and safety—guide everything we do.
For more than 90 years, we’ve supported our communities through charitable giving, nonprofit partnerships, and local events. Meijer is consistently recognized as a Great Place to Work and annually donates at least 6 percent of its profit to strengthen its communities. We believe in helping team members reach their full potential because together, we can do great things.
Join us and be part of a company that values innovation, growth, and family.
Offices: 2929 Walker NW, Grand Rapids, Michigan 49544, US
Super CenterPharmacyand Health & BeautyHealth CareRetailPharmaceuticalFood Processing
How much do Customer Service & Support jobs in Michigan pay?
Based on 1138 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,741 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 930 of the 19741 open customer service & support positions offer remote or hybrid work (374 remote, 556 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan