Chesterton, Indiana, United States · On-site
Job DetailsJob Location: Chesterton, IN 46304 Summary/Objective The Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service represent…
Skills: Patient Registration, Appointment Scheduling, Insurance Verification, HIPAA Compliance, Customer Service
Indianapolis, Indiana, United States · On-site
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Team leadership, Coaching, Salon operations, Communication
Brownsburg, Indiana, United States · On-site
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Customer service, Team leadership, Communication, Organization
Brownsburg, Indiana, United States · On-site
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Leadership, Coaching, Team building, Salon operations
Brownsburg, Indiana, United States · On-site
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. Green Street Square Gr…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Indianapolis, Indiana, United States · On-site
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Skills: Haircutting, Leadership, Coaching, Team building, Salon operations
Indianapolis, Indiana, United States · On-site
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Customer service, Leadership, Team management, Communication
Brownsburg, Indiana, United States · On-site
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. Great Clips in Brownsb…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Fort Wayne, Indiana, United States · On-site
$40/hr–$40/hr
Spanish Speaking Registered Nurse (RN) | Corporate Employee Wellness Event Job Location: Fort Wayne, IN 46809. Job Type: Independent Contractor (1099). Pay Rate: $40/hr. Schedule: 8/11, 8/12, 9/22, 9/23. 8am-5pm. Full De…
Skills: Phlebotomy, Spanish Fluency, Venipuncture, Patient Education, Electronic Health Records
Noblesville, Indiana, United States · On-site
$22/hr–$31/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Retail Leadership, Team Development, Store Operations, Customer Service, Merchandising
Fort Wayne, Indiana, United States · On-site
$40/hr–$40/hr
Spanish Speaking Registered Nurse (RN) | Corporate Employee Wellness Event Job Location: Fort Wayne, IN 46809. Job Type: Independent Contractor (1099). Pay Rate: $40/hr. Schedule: 8/11, 8/12, 9/22, 9/23. 8am-5pm. Full De…
Skills: Registered Nurse, Phlebotomy, Spanish, Venipuncture, Specimen Collection
Vanderburgh County, Indiana, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Retreat at Leisure Living - Evansville, IN 47720Salary Range: $16.50 - $16.50 HourlyWho we are: Awarded 2026 Property Management Company of the Year by the St. Louis Apartment Association! With o…
Skills: Housekeeping, Customer Service, Building Maintenance, Dining Services, Event Coordination
Vigo County, Indiana, United States · On-site
Summary The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.&…
Skills: Sales Generation, Guest Service, Recruiting, Teammate Training, Visual Merchandising
Plainfield, Indiana, United States · On-site
$15/hr–$16/hr
Benefits: Employee Stock Ownership Program Health insurance Vision insurance Wellness resources Dental insurance Employee discounts Warehouse Big Sandy Superstore was recently named One of America's Fastest Growing Home …
Skills: Loading and Unloading, Customer Service, Inventory Management, Data Recording, Safety Compliance
Bloomington, Indiana, United States · On-site
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Skills: Sales Generation, Guest Service, Recruiting, Teammate Training, Visual Merchandising
Greenwood, Indiana, United States · On-site
$15/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Customer Service, Product Demonstrations, Clienteling, Makeup Application
Lafayette, Indiana, United States · On-site
$15/hr–$19/hr
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Skills: Inventory Management, Order Fulfillment, Customer Service, Retail Operations, Stockroom Organization
Bloomington, Indiana, United States · On-site
General Summary Supports and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory-related actions to drive sales and results. Partners with the m…
Skills: Customer Service, Merchandising, Inventory Management, Team Leadership, Coaching
Fishers, Indiana, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
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Carmel, Indiana, United States · On-site
Support Staff - Host Upland Brewing Company in Carmel, IN is looking for Hosts and Support Staff to join our strong team. Our ideal candidate is a self-starter, motivated, and hard-working. Responsibilities *Answering th…
Skills: Customer Service, Communication, Organization, Reservation Management, Time Estimation
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The Patient Service Representative serves as the first point of contact, handling patient registration, scheduling, and payment collection. They are responsible for verifying insurance benefits and ensuring a positive customer service experience while maintaining HIPAA confidentiality.
Candidates must have a high school diploma and be at least 18 years old with reliable transportation. Two years of healthcare experience and an associate degree in business or healthcare are preferred.
Job DetailsJob Location: Chesterton, IN 46304
Summary/Objective
The Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service.
Greets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience.
Follow HIPAA policy guidelines at all times ensuring protection of confidential information.
Registers new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records.
Completes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable.
Verifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy.
Submit prior-authorization request through insurance company if needed based on specialty/department
Collects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances.
Checks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care.
Communicates patient wait times with patients, and if excessive, gives other options for patients to pursue.
Educates patients on all services that are provided at NorthShore.
Balances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly.
Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction.
Attends meetings and training sessions as required.
Maintains a working knowledge of practice policies and procedures.
Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature.
*These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.
Competencies
Planning and strategic foresight
Integrity and accountability
Innovation and creativity
Adaptive and flexible
Leadership, teamwork, and conflict resolution
Professionalism and work ethic
Empathy
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position.
Qualifications
Must be at least 18 years of age
Must have reliable transportation
High school diploma or equivalent
Two years of experience working within a healthcare setting.
High school diploma or equivalent
Associate's degree in business, or healthcare related studies
Ability to analyze situations and solve problems at strategic and tactical levels
Excellent interpersonal and customer service skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Practiced at organization and planning
Employ Critical thinking and problem solving
Maintains composure and operates with emotional intelligence
Ethical reasoning and decision-making
Strong attention to detail
Receptive and responsive to feedback
Excellent verbal and written communication skills
Time management, prioritization, and sense of urgency
Proficient with Microsoft Office Suite or related software
While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.
To provide the most comprehensive and quality healthcare, without exclusion, to everyone, every time.
NorthShore Health Centers is a non-profit organization dedicated to providing quality, affordable healthcare to the uninsured and underinsured in Porter, Lake and LaPorte Counties. NorthShore currently has 9 locations providing medical care. Patients are seen on both a scheduled and walk-in basis. Evening hours are available at all of our locations including Saturday hours at our Portage, Lake Station and Hammond clinics. NorthShore has four dental offices, one located in Portage, one in Lake Station, one in Merrillville and one in Hammond which provide preventative as well as corrective dental care to the communities we serve. Our facilities employ general practitioners, obstetricians, midwives, pediatricians, nurse practitioners, prenatal care coordinators, and community outreach workers. Behavioral Health Consultants work with our Primary Care Providers to ensure that emotional and behavioral issues are addressed as well as the physical. We address your entire health and wellbeing. Other Services: Digital x-ray, ultrasound, bone density scan, mammography, and laboratory services are also present on-site, and a fully functional pharmacy is available at the Lake Station Center and Scottsdale Center under the direction of pharmacists employed by NorthShore. NorthShore offers a sliding-scale based on income for those with no medical insurance who qualify. Based on yearly household income, patients can pay from a minimum of $25 (0% on the sliding scale) up to $65 (100% on the sliding scale) for an office visit. This sliding-scale does not cover lab and other outside fees, however, as those prices are set by third-party providers. NorthShore is always striving to improve our quality of care.
Offices: 6050 Sterling Creek Rd, Portage, Indiana 46368, US · 6450 US Highway 6, Portage, IN 46368, US · 2490 Central Ave, 3099 Central Ave. (Dental), Lake Station, IN 46405, US · 1828 165th St, Hammond, Indiana, US · 6091 Broadway, Merrillville, IN 46410, US
Based on 1190 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$104k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 17,368 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Yes — 833 of the 17368 open customer service & support positions offer remote or hybrid work (403 remote, 430 hybrid).
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