Benefits: Employee Stock Ownership Program Health insurance Vision insurance Wellness resources Dental insurance Employee discounts Warehouse Big Sandy Superstore was recently named One of America's Fastest Growing Home …
Skills: Loading and Unloading, Customer Service, Inventory Verification, Data Recording, Warehouse Operations
Washington Township, Ohio, United States · On-site
$14/hr–$15/hr
Entry level
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Training & development Customer Relation …
Putnam County, West Virginia, United States · On-site
$50k–$100k/yr
Entry level
Benefits: EMPLOYEE STOCK OWNERSHIP PROGRAM Bonus based on performance Dental insurance Employee discounts Opportunity for advancement Vision insurance Health insurance ~$1000 SIGN ON BONUS WHEN SALES EXPECTATIONS ARE MET…
DISTRIBUTION WAREHOUSE ASSOCIATE Furniture Appliances Bedding
Scioto County, Ohio, United States · On-site
$13/hr–$15/hr
Entry level
Benefits: Dental insurance Employee discounts Health insurance Vision insurance Wellness resources DISTRIBUTION WAREHOUSE ASSOCIATE Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fa…
Skills: Material Handling, Loading And Unloading, Staging, Inventory Verification, Equipment Operation
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 p…
APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
Putnam County, West Virginia, United States · On-site
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Entry level
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance Wellness resources We have a great benefits package consisting of: Health Insurance - Affordable health ins…
APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
Parkersburg, West Virginia, United States · On-site
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Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance Wellness resources We have a great benefits package consisting of: Health Insurance - Affordable health ins…
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Zanesville, Ohio, United States · On-site
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Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance Wellness resources We have a great benefits package consisting of: Health Insurance - Affordable health ins…
APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
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$40k–$60k/yr
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Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance Wellness resources We have a great benefits package consisting of: Health Insurance - Affordable health ins…
APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
Columbus, Ohio, United States · On-site
$40k–$60k/yr
Entry level
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance Wellness resources We have a great benefits package consisting of: Health Insurance - Affordable health ins…
APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
Deer Park, Ohio, United States · On-site
$40k–$60k/yr
Entry level
Benefits: Employee Stock Ownership Program Dental insurance Employee discounts Health insurance Vision insurance Wellness resources We have a great benefits package consisting of: Health Insurance - Affordable health ins…
The specialist manages customer orders, resolves warranty and product concerns, and processes payments and financing paperwork. They provide general clerical support and ensure a positive customer experience through professional communication.
Requirements
A high school diploma or equivalent is required, with previous clerical experience preferred. Candidates must possess strong communication skills and proficiency in Microsoft Office software.
Full job description
Benefits:
Employee Stock Ownership Program
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Dental insurance
Employee discounts
Customer Relation Specialist Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience