Customer Service & Support Jobs in Indiana (Now Hiring) — 16,706 open — Page 287

Job Title: Food Service Lead

Job Purpose:

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

 

Job Duties and Responsibilities:

General Management

• Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
• Effectively schedules associates to meet business demands using fixed schedule
• Gives all customers prompt and courteous service
• Effectively communicates with store associates and management
• Follows all federal, state and local laws and ordinances pertaining to the operation of the department
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the department
• Ensure all associates are in proper uniform and providing prompt, courteous customer service

 

Bookkeeping

• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and loss within company guidelines
• Conducts inventories as directed by management
• Ensures all associates are properly recording all hours worked

 

Human Resources

• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Trains all new Associates on proper completion of their job duties

 

Security

• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures all safety rules are followed and protective equipment used

 

Merchandising

• Ensures current sign program is posted on the date the program begins
• Ensures current plan-o-grams being used
• Communicates with the Division Manager any special needs or request
• Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed

Maintenance

• Ensures the food service appearance reflects company expectations and standards
• All food service display cases and glass are clean
• Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
• Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to the Store Manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job.  Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).