Palm Beach Gardens, Florida, United States · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Application support, Incident management, System configuration, Requirements gathering, Process documentation
Michigan City, Indiana, United States · On-site
Franciscan Health Michigan City Campus 3500 Franciscan Way Michigan City, Indiana 46360 The Communication Systems Operator answers calls in a timely fashion and courteously transfers callers to their requested destinatio…
Skills: Communication, Switchboard operation, Telecommunications, Problem solving, Emergency response
Plainfield, Indiana, United States · On-site
General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowle…
Skills: Customer service, Product knowledge, Sales, Communication, Relationship building
Plainfield, Indiana, United States · On-site
Your role as the Fine Jewelry Commission Sales Associate is to be the resident guru around all things Fine Jewelry in the entire store. You know these products inside and out and love educating the customer on how your m…
Skills: Customer service, Sales, Product knowledge, Inventory management, Clienteling
Plainfield, Indiana, United States · On-site
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwor…
Skills: Hair styling, Customer service, Chemical services, Sales, Problem solving
Jeffersonville, Indiana, United States · On-site
Summary Job Description: Seeking Security Officer! Full-time (40 Hours Weekly), 7:00am-7:00pm, works 2 days on, 2 days off and works every other Weekend 7:00am-7:00pm Baptist Health ER & Urgent Care - Jeffersonville, IN …
Skills: Security, Patrolling, Safety monitoring, Conflict resolution, Patient restraint
Florida, United States · Remote OK
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone…
Skills: Clinical engineering, Operations management, Strategic leadership, Financial management, Regulatory compliance
Indianapolis, Indiana, United States · On-site
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Health Unit Coordinator I, among the Franciscan team, provides operational support to the unit within the defined scope of practice…
Skills: Customer service, Communication, Medical terminology, Epic, Transcription
Huntington, Indiana, United States · On-site
$50k–$63k/yr
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Team leadership, Retail management, Sales floor management, Operations management, Talent development
Saint Joseph County, Indiana, United States · On-site
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Speedway, Indiana, United States · On-site
Overview THIS POSITION IS LOCATED IN INDIANAPOLIS,IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Div…
Skills: Customer Service, Administrative Support, Document Scanning, Appointment Scheduling, Conflict Resolution
Indianapolis, Indiana, United States · Hybrid
$45k–$55k/yr
TL;DR You're a resident-first problem solver who keeps communication flowing and details in order. You'll lead inboxes and escalations, enforce leases with fairness, and deliver fast, clear resolutions that build trust a…
Skills: Customer service, Administrative skills, Communication, Conflict resolution, Lease enforcement
Jasper, Indiana, United States · Hybrid
For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North …
Skills: Articad, 20/20 Design, Blueprint Reading, Layout Design, Value Engineering
Vincennes, Indiana, United States · On-site
$17/hr–$17/hr
TRIGO Global Quality Solutions has several immediate openings for Quality Inspectors in Vincennes, In. Pay is $17.00 for days and $17.75 for night shift Overall Purpose of the Quality Inspector Provide Quality services a…
Skills: Quality inspection, Blueprint reading, Communication skills, Multi-tasking, Data recording
Evansville, Indiana, United States · On-site
$17/hr–$17/hr
TRIGO Global Quality Solutions has several immediate openings for Quality Inspectors in Evansville, IN. Overall Purpose of the Quality Inspector Provide Quality services and support for all missions assigned to a manufac…
Skills: Quality inspection, Blueprint reading, Measuring equipment, Testing equipment, Data recording
Indianapolis, Indiana, United States · On-site
Sales Training Program – Reverse Mortgage Loan Officer Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands — Mutual of Omaha, a Fortune 300 organization …
Skills: Sales, Mortgage Origination, Financial Advising, Customer Service, Communication
French Lick, Indiana, United States · On-site
Sales Training Program – Reverse Mortgage Loan Officer Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands — Mutual of Omaha, a Fortune 300 organization …
Skills: Sales, Mortgage Origination, Customer Service, Financial Advising, Communication
Michigan City, Indiana, United States · On-site
Sales Training Program – Reverse Mortgage Loan Officer Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands — Mutual of Omaha, a Fortune 300 organization …
Skills: Sales, Mortgage Origination, Financial Advising, Customer Service, Communication
Fort Wayne, Indiana, United States · On-site
Sales Training Program – Reverse Mortgage Loan Officer Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands — Mutual of Omaha, a Fortune 300 organization …
Skills: Sales, Mortgage origination, Financial advising, Customer service, Communication
Evansville, Indiana, United States · On-site
Sales Training Program – Reverse Mortgage Loan Officer Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands — Mutual of Omaha, a Fortune 300 organization …
Skills: Sales, Mortgage Origination, Financial Advising, Customer Relationship Management, Communication
Palm Beach Gardens, Florida, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves supporting the reliability and continuous improvement of customer-facing service systems to enable commercial operations. You will partner with IT and business stakeholders to analyze system incidents, translate business needs into requirements, and drive the application of AI and automation.
A bachelor's degree in Information Technology, Computer Science, or a related field is required. Candidates must have 2-4 years of experience supporting business applications or IT service operations with strong analytical and communication skills.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Technical Product ManagementDePuy Synthes is recruiting for a Professional, Customer Service Systems, located in Raynham, MA; Raritan, NJ; West Chester, PA; Palm Beach Gardens, FL; OR Warsaw, IN.
This role supports the reliability, performance, and continuous improvement of customer‑facing service systems that enable commercial and customer service operations. The Professional, Customer Service Systems partners with IT, Commercial Technology, and business stakeholders to support system functionality, analyze issues, and improve processes that directly impact customer experience, order fulfillment, and service efficiency. This position offers exposure to enterprise systems, cross‑functional collaboration, and meaningful contributions to customer satisfaction in a global MedTech organization and reports into the DePuy Synthes Technology organization.
Key Responsibilities
Support day‑to‑day operations of customer service–related systems, ensuring stability, data accuracy, and timely issue resolution.
Analyze system incidents, service requests, and recurring issues; document root causes and support corrective actions.
Partner with Customer Service, Commercial, and IT teams to translate business needs into system requirements and enhancements.
Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.
Assist with system configuration, testing, validation, and deployment activities in alignment with IT and quality standards.
Monitor system performance and service metrics, preparing reports and insights to support continuous improvement initiatives.
Support data integrity, user access management, and compliance with internal controls and governance requirements.
Contribute to documentation, knowledge articles, and user support materials for customer service systems.
Collaborate with vendors and internal technical teams to resolve system issues and support upgrades or enhancements.
Qualifications
Education
Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field (required).
Coursework or concentration in systems, analytics, or business process management (preferred).
Experience and Skills
Required
2-4 years of experience supporting business applications, customer service systems, or IT service operations in a corporate environment.
Technical skills in application support, incident management, and basic system configuration or testing within enterprise platforms (e.g., CRM, order management, or customer service tools).
Working knowledge of IT service management concepts such as ticketing, SLAs, change management, and root cause analysis.
Strong business skills, including requirements gathering, process documentation, and the ability to translate business needs into system‑oriented solutions.
Analytical skills to evaluate system issues, review data trends, and support continuous improvement initiatives.
Effective communication skills to collaborate with technical teams and business stakeholders at varying levels.
Demonstrated leadership behaviors such as accountability, teamwork, learning agility, and alignment with the Johnson & Johnson Credo.
Preferred
Experience supporting customer service, commercial, or order‑to‑cash systems in a regulated or global organization.
Familiarity with data reporting tools, dashboards, or basic SQL/Excel analysis to support operational insights.
Exposure to system implementations, upgrades, or user acceptance testing (UAT).
Understanding of customer service processes, call center operations, or commercial workflows.
Emerging leadership skills, including the ability to influence without authority and proactively identify improvement opportunities.
Other
Language Requirements: English (business proficiency required).
Travel: Up to 10%, primarily domestic.
Certifications: ITIL Foundation or comparable certification (preferred).
For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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#DePuySynthesCareers
The anticipated base pay range for this position is :
132,000.00 USD AnnualAdditional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefitsAt Johnson & Johnson Innovative Medicine, we innovate with purpose, to lead where medicine is going. The experiences of patients around the world inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science with compassion, we confidently address the most complex diseases of our time and develop the potential medicines of tomorrow. We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way. https://bit.ly/3reuMvK
Based on 1096 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,931 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Yes — 762 of the 15931 open customer service & support positions offer remote or hybrid work (370 remote, 392 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
