Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment ve…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
Health insurance, Dental insurance, Vision insurance, Long term disability, Short term disability, Accident insurance
Posted 11d ago
~40 hrs/week
Responsibilities
The Golf Experience Associate guides guests through their experience, ensuring satisfaction and engagement while managing simulator technology. They are also responsible for maintaining facility cleanliness and promoting various products and services including food and beverage offerings.
Requirements
Candidates should possess strong customer service skills, upbeat energy, and the ability to work in a fast-paced environment. While golf or hospitality experience is encouraged, it is not required, though the ability to lift 50 lbs and obtain necessary food/beverage handling certifications is mandatory.
Full job description
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer!
Responsibilities include but not limited to the following:
Provide a fun golf experience from check-in to check-out, gamifying the experience for added fun
Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times. Promptly address any concerns.
Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
Maintain a clean and presentable facility
Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
Verify guests' legal drinking age
Assist with closing duties as needed
Required Qualifications:
Golf, Sales and/or hospitality experience encouraged but NOT required
Strong customer service skills
Upbeat energy and enthusiasm
Positive attitude
Ability to work in a fast paced environment and work with a team
Ability to stand, walk and bend for long periods of time
Proficient verbal communication skills.
Ability to lift up to 50 lbs
Must obtain proper licensing/certifications for food/beverage handling
Benefits (applies only to full-time employees):
Health, Dental, and Vision insurance
Long and Short Term Disability
Accident and Critical Illness Insurance
401K *
Meals while working are included for free
Pay: $14 / hr + tips and commission
Job Type: Part-time, non-exempt
Hours: Vary by week; Weekday afternoons/nights, and weekends
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Related keywords
GolfHospitalityCustomer ServiceSalesSimulator TechnologyFood and BeverageRetailEntertainmentGamificationFacility MaintenanceHealth and SafetyAlcohol ServiceCross-sellingMembership SalesTeamwork
An urban indoor golf experience using technology and unique design to make golf accessible, fun, and inclusive.
Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
2017
Headquarters
New York, New York
LinkedIn followers
15,158
Total funding
$134M
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Offices: 883 Avenue of the Americas, Floor 3, New York, New York 10001, US · 138 5th Ave, 4th Floor, New York, NY 10011, US · 22 Stone Street, New York, New York 10004, US · 2116 Chestnut St, Philadelphia, Pennsylvania 19103, US · 609 N Dearborn St, Chicago, Illinois 60654, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3760 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,375 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1876 of the 27375 open customer service & support positions offer remote or hybrid work (726 remote, 1150 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Illinois