Naperville, Illinois, United States · On-site
$16/hr–$17/hr
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and in…
Skills: Retail management, Team leadership, Customer service, Sales performance, Inventory management
Lombard, Illinois, United States · On-site
Summer 2026 Legacy Restoration | Chicagoland (Lombard, Illinois) Earn While You Learn (Real Sales Experience). Looking for an internship where you actually gain real-world experience AND get paid based on your performanc…
Skills: Sales, Business development, Customer engagement, Lead generation, Communication
Chicago, Illinois, United States · On-site
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Romeoville, Illinois, United States · On-site
$33k–$48k/yr
Job DetailsJob Location: IL - ROMEOVILLE - D4 - ROMEOVILLE, IL 60446Position Type: Part TimeSalary Range: $33,072.00 - $48,072.00 Base+Commission/yearMy Wireless Retail Sales Associate My Wireless / Authorized AT&T Retai…
Skills: Retail sales, Customer service, Communication, Interpersonal skills, Sales prospecting
Addison Township, Illinois, United States · On-site
$35k–$60k/yr
Job DetailsJob Location: IL - WOOD DALE - D4 - WOOD DALE, IL 60191Position Type: Full TimeSalary Range: $34,736.00 - $59,736.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Authoriz…
Skills: Sales management, Team leadership, Customer service, Coaching, Retail operations
Evanston, Illinois, United States · On-site
$35k–$60k/yr
Job DetailsJob Location: IL - EVANSTON - D3 - EVANSTON, IL 60201Position Type: Full TimeSalary Range: $34,736.00 - $59,736.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Authorized…
Skills: Retail management, Sales leadership, Customer service, Team coaching, Operations management
Romeoville, Illinois, United States · On-site
$33k–$58k/yr
Job DetailsJob Location: IL - ROMEOVILLE - D4 - ROMEOVILLE, IL 60446Position Type: Full TimeSalary Range: $33,072.00 - $58,072.00 Base+Commission/yearMy Wireless Retail Sales Associate My Wireless / Authorized AT&T Retai…
Skills: Retail sales, Customer service, Communication, Interpersonal skills, Sales prospecting
Niles, Illinois, United States · On-site
$35k–$60k/yr
Job DetailsJob Location: IL - NILES - D3 - NILES, IL 60714Position Type: Full TimeSalary Range: $34,736.00 - $59,736.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Authorized Natio…
Skills: Retail management, Sales leadership, Customer service, Team coaching, Inventory management
Romeoville, Illinois, United States · On-site
$35k–$60k/yr
Job DetailsJob Location: IL - ROMEOVILLE - D4 - ROMEOVILLE, IL 60446Position Type: Full TimeSalary Range: $34,736.00 - $59,736.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Author…
Skills: Sales management, Retail operations, Team leadership, Customer service, Coaching
Tinley Park, Illinois, United States · On-site
$15/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Lake County, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Fixture assembly, Signage maintenance
Clinton, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Communication, Problem-solving
Lake County, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Fixture assembly, Signage maintenance
New Lenox, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Retail operations, Fixture assembly
Kankakee, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Retail operations, Fixture assembly
Orland Park, Illinois, United States · On-site
$15/hr–$18/hr
Join the Stan's Donuts and Coffee team as a Full-Time Barista & Donut Pro in our Orland Park location! This is your chance to immerse yourself in an exhilarating environment where each day brings the joy of crafting deli…
Skills: Food Handler Certification, Allergen Certification, Customer Service, Multitasking, Positive Attitude
Urbana, Illinois, United States · On-site
$15/hr–$16/hr
Job Description Teamwork is the key to success in our Delis, where our teammates work together to take orders accurately, prepare fresh meals quickly, and serve customers with a smile. Schnucks Deli Clerks are devoted to…
Skills: Customer service, Food safety, Sanitation, Food preparation, Meat slicing
Channahon, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Signage installation, Fixture assembly
Flora, Illinois, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Retail operations, Signage installation
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The Store Floor Lead acts as the Manager on Duty to oversee daily store operations, lead the sales floor, and ensure high-quality customer service. They are responsible for coaching team members, managing inventory, and driving sales performance to meet store goals.
Candidates must have at least one year of retail management experience and be at least 21 years of age. Strong leadership, communication, and problem-solving skills are required, along with the ability to perform physical tasks like lifting up to 50 lbs.
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the StoreFloor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.
· Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
· Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.
· Support onboarding, training, and development of new associates.
· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
· Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
· Support the achievement of store sales goals through effective customer engagement and team motivation.
· Maximize selling opportunities by identifying customer needs and offering relevant solutions.
· Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
· Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.
· Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
· Ability to communicate verbally and work cooperatively with associates and customers.
· Ability to remain standing for up to 4 hours at a time.
· Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
· Ability to lift and/or move merchandise weighing up to 50 lbs.
· Ability to ascend/descend ladders to retrieve and/or move merchandise.
· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
· Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.
· Regular and predictable attendance.
· Must be 21 years of age or older at the time of employment.
· 1 year of retail management experience, preferably in a specialty or culinary retail environment.
· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
· Excellent communication, problem-solving, and decision-making abilities.
· Passion for community engagement and providing exceptional customer experiences.
· Proficiency in Microsoft Office and retail management systems preferred.
\n\nThis job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [email protected].
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].
The AI Holding Company re-engineering retail
CSC Generation is the AI-native holding company re-engineering omni-channel retail. We acquire iconic brands and transform them with Genesis—our operating platform unifying a Data Fabric, Automation Engine, proprietary tools, and shared services—to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and more—premier home and outdoor banners that double as real-world innovation hubs. CSC Generation continues to grow through M&A, revitalizing companies with strong brand recognition and loyal customers. We’re building the next-generation technology conglomerate where proprietary AI is the operating system. We have offices in Austin, Chicago, Los Angeles, Salt Lake City, Seattle, and Toronto. Our VC investors include Altos Ventures, Maveron, and Khosla Ventures. We’re always looking for exceptional builders, operators, and technologists to join us.
Offices: Chicago, IL, US · 8450 Broadway, Merrillville, Indiana 46410, US · 1855 W 139th St, Gardena, California 90249, US · 350 Bay St, Toronto, Ontario, CA · 1700 5th St, Berkeley, California 94710, US
Based on 3686 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 26,614 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Great Clips Inc., Albertsons Companies, Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 1825 of the 26614 open customer service & support positions offer remote or hybrid work (674 remote, 1151 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
