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Bilingual WAH - ALABAMA ONLY - Call Center Representative
Alabama, United States · Remote Solely
Entry level
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$16/hr–$16/hr
Full-time
high school
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, 401(k) retirement savings plan, Employer matching
Posted 32d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The Maintenance Technician performs routine maintenance, repairs, and preventative tasks across various Goodwill facilities, including HVAC, electrical, and plumbing systems. They are also responsible for landscaping, remodeling, and ensuring all sites meet safety and image standards.
Requirements
Candidates must have 2-3 years of maintenance experience and a valid driver's license with access to a personal vehicle. A high school diploma or GED is preferred, and the ability to perform physically demanding tasks like lifting up to 100 lbs is required.
Fulfills the agency’s mission by making sure that facilities reflect a customer-friendly atmosphere by adhering to standards for image and safety.
Function
To perform maintenance duties for Goodwill locations.
Essential Functions
Ensures World Class customer service by responding to the maintenance needs of the agency in a prompt and friendly manner. Provide maintenance and service for the physical features and structures of the administrative office, stores, donation centers, community centers, child development centers and other sites as needed. Conduct preventative maintenance on equipment, tools, vehicles, and facilities. Remodel, refurbish, construct, and install store fixtures, racks and boxes, which include painting the interior and exterior of agency property. Operate various powered and non-powered tools to include saws, drills, grinders, and sanders. Pressure wash and clean windows, as instructed or required. Maintains landscaping tasks such as pulling weeds, applying lawn and weed chemicals, cutting grass using push lawnmower, weed-eating, and operating blower and edger. Replace fluorescent and incandescent light fixtures, ballasts, and ceiling tiles sometimes standing at extreme heights on a ladder. Provide monthly maintenance to HVAC units, replacing filters, cleaning lines, and checking unit for damages and belt replacement. Perform troubleshooting tasks to evaluate and repair appropriate electrical and plumbing concerns. Maintain functionality and accountability of assigned tools Minimize accidents and Workers Compensation claims by making sure that safety and accident reporting standards are followed and preventive measures are taken. Regular attendance is required as outlined in Goodwill’s attendance policy. Maintain Goodwill’s standards for image including wearing a clean neat uniform and name badge. Upholds the mission, vision and values of the agency and adheres to standards for conduct and professionalism. Other duties as assigned
Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).
Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must possess good organizational and time management skills. Must be able to take initiative, make decisions and work independently, with little supervision. Must establish and maintain an effective working relationship with supervisor, employees and co-workers. Must be able to work a flexible schedule, including mornings, nights, and weekends and occasionally hours in excess of 40 per week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to utilize electronic devices to monitor, track, and update work order information Ability to perform maintenance and minor repairs on lawn care and janitorial equipment, i.e., mower, weed eater, buffers, polisher, and shampooers. Ability to identify mechanical and electrical problem and probable solutions Ability to read and understand repair manuals, blue prints and equipment operating instructions Ability to follow directions and make measurements exactly Ability to do math accurately, to measure ingredients or estimate quantities Must have a valid drivers’ license for at least 3 years, access to a personal vehicle with liability automobile insurance and be insurable through the agency’s insurance carrier in order to drive an agency vehicle.
Must be at least 21 years of age.
Experience and Education Requirements
High School diploma or GED preferred but not required. 2-3 years of maintenance experience required.
Physical Requirements
Must be able to lift and carry heavy items, such as ladders weighing up to 50 lbs. frequently, and up to 100 lbs. occasionally. Must be able to withstand heat, cold and humidity. Must be able to able to stand for long periods of time. Must be able to engage in frequent bending, stooping, stretching and twisting. Must be able to push a lawnmower. Must be able to work at extreme heights on ladders and rooftops
Working Conditions
Exposure to fumes, chemicals, dust and extreme weather conditions (heat, cold, rain). Frequent travel is required throughout the Gulf Coast area.
Critical Performance Factors
Customer Service
Teamwork Image Safety Quality
Equal Opportunity Employer/Veterans/Disabled
BenefitsEmployee Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision Insurance
401(k) retirement savings plan + 5% employer matching
Employer paid Long-term Disability and Life/AD&D Insurance
Goodwill Gulf Coast operates in 7 AL counties and in 3 FL panhandle counties, providing critical services to vulnerable populations including employment assistance, educational skills and training, and supports for people living with a disability, poverty, and other barriers to a full life and successful independence. Our Mission Services team serves over 14,000 people on the Gulf Coast each year. In total, we employee over 600 people in Alabama and Florida. Out of every dollar we spend, $.90 goes toward helping people. It’s a huge return on your investment in us, and we are proud to be good stewards of your donations.
Offices: 2440 Gordon Smith Dr., Mobile, AL 36617, US
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How much do Customer Service & Support jobs in Alabama pay?
Based on 730 listings with disclosed salaries, most customer service & support jobs in Alabama pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Alabama right now?
There are currently 11,205 open customer service & support positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Alabama?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Express Oil Change & Tire Engineers, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Alabama?
Yes — 394 of the 11205 open customer service & support positions offer remote or hybrid work (252 remote, 142 hybrid).
How do I apply for Customer Service & Support jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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