Company: Transmission Location: GurugramRegional Remit: Australia, Singapore, India Years of Experience: 6+ years Working Model: Hybrid About Transmission We're the world's largest independent global B2B marketing agency…
Company: TransmissionLocation: Gurugram, IndiaYears of Experience: 4-9 yearsWorking Model: Hybrid About Transmission You'll build brand and communications strategy for some of the world's biggest technology brands — at t…
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Full-time
Annual leave, Flexi-health benefits, Birthday leave, Medical leave, Wellness programme, Social programme
Posted 14d ago
~40 hrs/week
Responsibilities
Manage day-to-day resource planning and capacity for Creative and Strategy teams across Australia, Singapore, and India. Build and maintain a high-quality regional bench of freelance talent and creative suppliers while ensuring operational and commercial performance.
Requirements
Requires at least six years of experience within a creative, advertising, or integrated marketing agency environment. Must possess strong organizational skills, a deep understanding of agency delivery models, and the ability to manage complex stakeholder relationships across multiple time zones.
Full job description
Company: Transmission
Location: Gurugram
Regional Remit: Australia, Singapore, India
Years of Experience: 6+ years
Working Model: Hybrid
About Transmission We're the world's largest independent global B2B marketing agency, where curious minds create the future. If you're someone who's thought-provoking, ego-quashing, mistake-learning, all-including, convention-breaking, and always-growing with a passion for what you do, you'll fit right in. We're one agency spread across eight global offices, and we let our work do the talking. Our recent accolades include Global B2B Agency of the Year at the B2B Marketing Awards, Agency of the Year at the Elevation Awards, and wins at The Drum Awards, B2 ANA Awards, and Marketing Excellence Awards, Singapore. The Role We're growing our Creative and Strategy capabilities across APJ, and we're looking for a creatively fluent, highly connected and commercially minded Creative & Strategy Operations Manager to run resourcing across our APJ Creative and Strategy teams. Based in Delhi-NCR and working across Australia, Singapore and India, you'll ensure we have the right people, skills and specialist partners in place for every brief — managing internal resource bookings, monitoring capacity and utilisation, anticipating future demand and building a trusted regional bench of freelance talent and creative suppliers. This is more than scheduling. You'll need to understand the work, the people who make it, and the difference between someone being available and someone being right for a brief. You'll bring genuine experience from inside a creative agency, studio or integrated marketing environment, be comfortable reviewing portfolios and case studies, and help build teams with the right mix of skills, seniority, experience and chemistry.
What You'll Own APJ Resourcing & Capacity
Own day-to-day resource planning for Creative and Strategy across Australia, Singapore, and India, maintaining a clear forward view of live work, pipeline, availability, and bookings
Lead regional resourcing meetings, resolving competing requirements through reprioritisation, cross-market supportor external talent
Match people to briefs based on capability, experience, location, availability, cost, and team chemistry — not simply who is free
Identify capability gaps, over-allocation, under-utilisation, and delivery risks early, providing leadership with practical recommendations
Support pitches, project mobilisation, priority accounts, and periods of peak demand
Freelance Bench & Supplier Management
Build and engage a diverse, high-quality APJ bench of freelancers, specialist consultants, creative collectives, studios, and production partners across Creative and Strategy
Assess portfolios, reels and case studies with practice leadership, maintaining useful profiles of suppliers' capabilities, experience, location, availability, rates and performance
Own the supplier lifecycle from sourcing and rate negotiation through briefing, onboarding, extensions, and offboarding
Partner with internal teams to ensure contracts, statements of work, confidentiality requirements, purchase orders and compliance processes are completed before engagements begin
Maintain preferred supplier lists and rate cards, monitor contract dates and spend, and capture performance feedback to inform future bookings
Identify gaps or risks in the bench and use patterns in freelance demand to recommend permanent hiring, new suppliers or alternative delivery models
Commercial & Operational Performance
Ensure resource plans align with project scope, timing, budget and expected margin
Monitor utilisation, billability, workload, overtime and freelance dependency, keeping resource systems and forecasts accurate and current
Compare planned and actual effort to identify over-servicing, under-resourcing and unplanned freelance investment
Turn capacity, utilisation and supplier-spend data into clear recommendations for workforce planning and capability investment — balancing commercial performance with quality and sustainable workloads
Better Ways of Working
Improve brief intake, prioritisation, resourcere quests and approvals, establishing one trusted view of Creative and Strategy resourcing across APJ
Create simple, scalable processes that make better use of Transmission's regional and global capabilities
Explore how AI, automation and better data can improve forecasting, skills mapping, resource matching, supplier discovery and reporting
Help shape resourcing, timelines and cost assumptions for significant pitches and new engagements
Provide additional operational coordination for selected priority or complex projects, while delivery ownership remains with the relevant Client Marketing or Project Management lead
What You'll Bring Must-haves:
At least six years of experience within a creative, advertising, digital, design or integrated marketing agency environment
A genuine creative-agency background and strong understanding of how Creative and Strategy work moves from brief to idea to execution
Confidence assessing portfolios, creative disciplines, strategic case studies and the capabilities required for different types of work
An active network of freelance creatives, strategists, specialist partners and studios across APJ, or credible evidence of building cross-market talent networks quickly
Strong existing relationships within India, together with experience sourcing or managing talent across markets such as Singapore and Australia
Demonstrable experience managing freelancers or external suppliers, including sourcing, rates, onboarding, contracts, performance and spend
A sound understanding of capacity planning, allocation, utilisation and agency commercial models
Strong organisational skills and the ability to keep multiple changing bookings, priorities and stakeholders aligned
Confidence working with senior Creative, Strategy, Client Marketing and Operations stakeholders
Excellent judgement, communication and problem-solving skills
A collaborative, empathetic approach and the ability to build trust with both permanent employees and independent talent
Comfort working across cultures, locations and time zones
Strong working knowledge of resource planning, project management and reporting tools
Note: this role requires someone who understands creative talent and agency delivery. General workforce-planning, recruitment or procurement experience alone will not be enough.
Strong pluses:
Experience working in B2B, technology or complex integrated marketing
Experience resourcing both Creative and Strategy rather than a single discipline
Relationships with emerging AI creatives, technologists and AI-enabled production partners
Hands-on curiosity about generative AI and how it can improve creative workflows, resource planning and operational decision-making
Experience introducing a resource management platform, freelance management system or preferred-supplier programme
Experience working within a global agency network or cross-market delivery model
Benefits & Perks
20 days annual leave, increasing by 1 day for every year with us (up to 25)
Hybrid work model
Flexi-health benefits
Birthday leave, medical leave, and a robust wellness and social programme
A dedicated learning & development programme for every member of team
An active Culture Committee spanning wellness, D&I, CSR and social initiatives
We deliver full-service B2B marketing solutions for world-class customer experiences – with an eye always toward the future. We believe in building connections. Between you and your customers. Between marketing and sales. Between potential and results. And we do it by combining agility, data-driven intelligence, and the creativity only humans can provide. Whether one-to-one or one-to-the-world, we drive innovative, powerful, behavior-changing marketing that moves people and moves the needle, in ways that have never been possible before.
Offices: 4 Maguire Street, 5th Floor, The Clove Building, London, London SE1 2NQ, GB · Level 7,, 8 Hill Street Surry Hills, Sydney, New South Wales 2010, AU · Reichenbachstraße 16, Munich, Munich 80469, DE · 16 Maiden Ln, 4th Floor, San Francisco, California 94108, US · 8 Cross Street, Level 18, Singapore, Singapore 048424, SG
Media Planning & BuyingContent MarketingDigital Media & MarketingTechnology Industry SpecialistsSocial MediaB2BABMMarketingCustomer Obsessed B2B MarketingUnified Marketing