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Content Reviewer - Physical Sciences and Engineering
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Mid level
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Full-time
bachelor degree
Hybrid work environment, Career development opportunities, Inclusive culture
Posted 12h ago
~40 hrs/week
Responsibilities
The Senior Credit Controller manages an allocated client portfolio to ensure timely cash collection and accurate account reconciliation. They are responsible for resolving client queries, maintaining master data integrity, and providing regular status reports to management.
Requirements
Candidates must have 6-12 years of credit collections experience within a multinational organization and possess strong negotiation and communication skills. Proficiency in Microsoft Excel and Word is required, along with the ability to work US shift hours.
Full job description
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com.
Why we're hiring:
To manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team. Effective conscientious Credit Controller who can demonstrate a successful proven track-record within a credit collection role. Utilising either credit management software, e-mail, telephone to contact Clients regarding debts owed and ensure payment to contracted terms of outstanding invoices. Extremely Client focused, strong communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager
What you'll be doing:
To manage an allocated Client portfolio ensuring payment to contracted terms
Utilise either Credit Management Software (where available), e-mails and telephone to contact Clients in order to ensure payment to terms
Keep a record of all communication with the Client
Resolve all queries and or problems for Clients, copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries that are being handled in any other department or by the operating companies(Opco).
Responsible for the accuarte and timely reporting of Client queries. Liaising with the Billing team and or Opco in order to resolve Client disputes quickly and efficiently
Reconcile clients accounts/ledger.
Attend Opco and or client meetings
Participating in cash planning and forecasting
Providing accounts receivable (AR) systems support to management
Managing the integrity of the notes and supporting documentation regarding queries raised by Clients in accordance to SOX control process’s
Adhere to the Groups credit policy
Ensure daily bank statements are reviewed and Client cash received is allocated accurately on day of receipt of the funds
Cheques received must be recorded and banked daily
Ensure and coordinate with the applicable MDM contact that the integrety of the Client master data records accurately reflect the agreed contractual terms and processes of the Client. Any changes to a Client process on terms and or address must be reflected in the Client master data records
Ad-hoc projects as directed by the Finance Operations Management
Provide holiday and sick cover for colleagues as directed to do so
Weekly
Provide reports and or participate in weekly debtors review meetings with line manager and Opco in order to provide status on progress on cash collections and overdue position
Weekly meetings with applicable Billing team contacts to review issues and queries in partnership
Review and preparation of weekly reports to monthly target
Monthly
Reporting monthly recommendations of Doubtful Debt to line manager
Working to tight deadlines to achieve monthly Group collection targets set
What you'll need:
Location, Vikhroli, Mumbai
Shift - US (6.30PM onwards)
Minimum Graduate with 6-12 years Credit Collections experience within a multinational organisation
Energetic, detailed oriented, able to adhere to deadlines in a timely manner
Strong communication skills for negotiation & reconciliation.
Fluency in English is must.
Collection exposure to international clients is must.
Proficiency in excel and word is required.
Self-motivated
Commercially focused with a strong Client service approach
Confidence in dealing and building relationships both internally and externally
Well organised with strength in prioritising
Flexible attitude to achieve results
Who you are:
You're open:we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: we approach all that we do with confidence: to try the new and to seek the unexpected.
You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – we champion a culture of people that do extraordinary work
Scale and opportunity – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – unique work and the opportunity to join a group of creative problem solvers.
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
How many Creative & Media jobs are open in Mumbai, India right now?
There are currently 184 open creative & media positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Creative & Media roles in Mumbai, India?
Companies currently hiring include Godrej & Boyce Mfg. Co. Ltd., Amazon, Cactus Communications, ITP Media Group, Netflix, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Creative & Media jobs in Mumbai, India?
Yes — 71 of the 184 open creative & media positions offer remote or hybrid work (26 remote, 45 hybrid).
How do I apply for Creative & Media jobs in Mumbai, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.