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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Content Insights Manager will monitor programme performance and collaborate with commissioning teams to integrate audience insights into the creative lifecycle. They will design and lead end-to-end research projects using both quantitative and qualitative methodologies to inform strategic decision-making.
Candidates must possess deep industry expertise in BARB, first-party data, and TV content, alongside strong data analysis and project management skills. Proficiency in translating complex data into compelling narratives for creative stakeholders is essential for this role.
14 Months Fixed Term, Maternity Cover
Office location: ITV White City, London | Hybrid
The team
ITV is on a mission to Supercharge Streaming and Optimise Broadcast with data and insight right at the centre of our strategy. Our Insights Group brings the voice of our audiences into the heart of our business. They make sure our viewers and users play a part in every decision we make, as they put the ITV Way to work to build brand new relationships that go much further than just TV.
Working right across ITV, they're the people behind our forecasts about the future strategy for television. It's about helping every part of our business better understand who our viewers are, and what they want. Which means their influence reaches from strategy, to commercial, studios, commissioning, scheduling, brand, online, and more.
The role
We're seeking an Insight Manager to work within the Content Insight Team. The Content Insight Team work closely with Commissioning and Scheduling to deliver key insights and bring the voice of the audience to the heart of key decision making. The role will work primarily across Factual, News and Entertainment programmes, working closely with the Senior Insight Manager to help deliver key insights on our programmes, genres and channels.
Responsibilities:
Skills you’ll need (minimum criteria)
Other things we’re looking for (key criteria)
ITV is for everyone.
ITV strongly encourages applications for this role from Deaf, Disabled and/or Neurodivergent people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at [email protected].
Find out more about applying with a disability.
There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
Join us. Come develop your skills, change TV and change the course of your career.
Shaping culture is in the DNA of ITV. So it’s not surprising that you’ll find us in every home in the UK. Our productions are famous all over the world and we’re at the forefront of the digital streaming revolution. But what might surprise you is the culture of our company. Because even though we make a big impact we know the small things matter. We make sure every voice is heard, every person is seen. When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people. Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.
Offices: White City Place, 201 Wood Lane, London, England W12 7RU, GB · Orange Tower, Media City UK, Salford, Manchester, M50 2HE, GB · The Television Centre, 104 Kirkstall Road, Leeds, LS3 1JS, GB · 200 Grays Inn Road, London, GB
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