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Full-time
bachelor degree
Posted 7d ago
~40 hrs/week
Responsibilities
The Senior Account Manager serves as the primary contact for clients, nurturing relationships and ensuring the delivery of digital marketing campaigns. They are responsible for project execution, financial management of SOWs and budgets, and providing performance reporting and analysis.
Requirements
Candidates should possess a bachelor's degree in Marketing, Communications, or a related field with over 3 years of agency experience. Proficiency in the digital marketing landscape and strong organizational and communication skills are essential.
Full job description
About Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are looking for a Senior Account Manager
Ogilvy Social.Lab is looking for an experienced Senior Account Manager, with a strong digital background to nurture and develop some of the most loved and established national and international brands.
We believe that strong, agile & capable client service fuels our business growth through seamless collaboration with our solutions teams to deliver brilliant work that impacts our clients' businesses. This is achieved by providing excellent service and strategic guidance.
This role involves meticulous client management, project ownership, planning and follow-up. Crucial to this position is a comprehensive understanding and appreciation of digital marketing across content creation, media and strategy. As a Senior Account Manager, you are responsible for ensuring work is produced efficiently, on time, and within budget.
Client Relationship Management:
Act as the primary day-to-day contact for assigned clients, building and nurturing strong, trusted relationships.
Develop a deep understanding of client business objectives, target audiences, and competitive landscape.
Proactively identify and address client needs, ensuring their voice is heard and their expectations are met.
Understand the full suite of agency solutions and be able to strategically speak to these.
Identify and act upon client growth opportunities, expanding existing business and fostering new partnerships.
Foster and promote due diligence and care both in client day-to-day work and internal tasks.
Project Management & Execution:
Manage all aspects of client projects from initiation to completion, ensuring timely delivery within budget and scope.
Develop and maintain detailed project plans, timelines, and budgets, effectively communicating progress and managing expectations.
Collaborate seamlessly with internal teams (creative, strategy, production, etc.) to execute campaigns and deliver exceptional results.
Seamlessly collaborate with in-market/client teams to ensure alignment and successful campaign execution.
Foster collaboration and team culture within teams and across departments, particularly when working on client projects.
Financial Management:
Accurately manage Statements of Work (SOWs), raising flags and addressing any discrepancies promptly.
Manage client invoicing, ensuring timely and accurate billing.
Manage Work in Progress (WIP) adjustments accurately and in a timely manner.
Support Business Unit Director (BUD) with revenue forecasting in their portfolio.
Capture time accurately and on time using the Ogilvy platform.
Provide internal and client-facing reconciliations as needed, ensuring timely delivery.
Leverage the Ogilvy platform for finance tasks, job creation, and time capture.
Reporting & Analysis:
Develop and deliver insightful client reports, showcasing campaign performance, key learnings, and actionable recommendations.
Develop compelling case studies that highlight successful campaigns and demonstrate the value delivered to clients.
Proactively monitor industry trends and competitive activity, sharing relevant insights with clients and internal teams.
Desired Skills & Experiences:
Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
3+ years of proven experience in an Account Management role within an agency or client-side environment.
Strong understanding of digital marketing landscape, platforms, and best practices.
Excellent project management, organisational, and time management skills.
Exceptional communication, interpersonal, and presentation skills.
Ability to thrive in a fast-paced, deadline-driven environment.
Strong analytical and problem-solving skills.
Proficient in Microsoft Office Suite and project management tools.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities.
Offices: 175 Greenwich St, New York, NY 10007, US · 517A Wellington Street West, Toronto, Ontario M5V 1G1, CA · Maqeen Tower, 11th Floor Salam Street, Abu Dhabi, AE · Rizkallah and Boutros Bldg 8th floor Metropolitan Roundabout Sin El Fil, Beirut, LB · Al Reem Tower 11th floor West Bay Al Dafna, Doha, QA
Brand StrategyAdvertisingCustomer Engagement and CommercePR and InfluenceDigital Transformationand PartnershipsSocial MediaE-CommerceSocial Media MarketingConsulting
How many Consulting jobs are open in Cape Town, South Africa right now?
There are currently 470 open consulting positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
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