Symbiotic DigitalCalgary, Alberta, Canada · On-site
Position: L3 Service Desk Contractor – Infrastructure Operations & Escalation Specialist Location: Calgary Job ID#: 84084-25-0028/A Duration: 12 Months On behalf of our client, a government agency located in Calgary, we …
Skills: Enterprise IT Infrastructure, ITSM Queue Management, VMware ESXi, Hyper-V, IT System Backups
Symbiotic DigitalCalgary, Alberta, Canada · On-site
Position: L2 Service Desk Contractor – Hardware Lifecycle & Deployment Specialist Location: Calgary Job ID#: 84084-25-0028/A Duration: 12 Months On behalf of our client, a government agency located in Calgary, we are rec…
Skills: Hardware Lifecycle Management, Deployment, Laptop Refresh, Mobile Device Management, Peripheral Deployment
Symbiotic DigitalCalgary, Alberta, Canada · On-site
Position: L3 Service Desk Contractor – Lead AV Technical Support Specialist Location: Calgary Job ID#: 84084-25-0028/A Duration: 12 Months On behalf of our client, a government agency located in Calgary, we are recruitin…
Skills: AV Technical Support, Microsoft Teams Rooms, Real-time Troubleshooting, Preventive Maintenance, ITSM Documentation
Calgary, Alberta, Canada · On-site
$120k–$160k/yr
Company Description Are you ready to take your career to the next level? Your future starts here. Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're look…
Skills: Project Management, Technical Supervision, Engineering Design, Cost Estimation, P&ID Development
Calgary, Alberta, Canada · On-site
$130k–$180k/yr
Company Description Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. Egis is experiencing substantial growth in North America, made up of over 1,000 engineers, ar…
Skills: Project Management, EPCM, P&ID Development, PFD Development, HAZOP
Calgary, Alberta, Canada · On-site
$85k–$120k/yr
Company Description Are you ready to take your career to the next level? Your future starts here. Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're look…
Skills: Project Engineering, Feasibility Studies, Cost Estimation, Technical Design, Regulatory Submissions
Calgary, Alberta, Canada · On-site
H3M Environmental is a full-service consulting firm specialising in environmental, archaeological, and regulatory services across Western Canada. With ability spanning pre-construction planning, permitting, field assessm…
Skills: Environmental Assessment, Remediation, Reclamation, Regulatory Compliance, Technical Leadership
Calgary, Alberta, Canada · Hybrid
Company: Moby, a division of Western Fibre Communications Corp. Industry: Telecommunications Candidate Areas of Interest: Bulk Telecom Services, Relationship Management, Business Development, Telecommunications, Technolo…
Skills: Business Development, Relationship Management, Enterprise Sales, Pipeline Management, Negotiation
Calgary, Alberta, Canada · Hybrid
$120k–$160k/yr
Position Overview Power Your Future with Qualus in our T&D business as a Project Engineer - Substation. This position can be in Calgary, AB or based out of our Vancouver BC office on a hybrid schedule. This role involves…
Skills: Substation Design, High Voltage Engineering, Project Coordination, Construction Specifications, Budget Management
Calgary, Alberta, Canada · On-site
At Inter Pipeline, we are building a team of innovators and problem solvers with diverse backgrounds and skill sets. We cultivate opportunities to get to know each other better and collaborate more effectively. In every …
Skills: Endur, ETRM, Business Analysis, Commodity Trading, Trade Lifecycle Management
Calgary, Alberta, Canada · Remote OK
Rigging & Lifting Specialist What We Do Headquartered in Calgary, Vision Integrity delivers engineering, inspection, and environmental solutions across Canada. Since 2011, we’ve partnered with industrial and energy opera…
Skills: Lifting Operations Oversight, Technical Assurance, Rigging Calculations, Lifting Equipment Inspection, Risk Assessment
Calgary, Alberta, Canada · Hybrid
$120k–$125k/yr
Company Description WHO ARE WE? Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-tim…
Skills: Integrated Facilities Management, Service Delivery Modeling, Asset Management, Building Systems Optimization, Technical Solution Design
CIMA+Calgary, Alberta, Canada · Hybrid
$90k–$124k/yr
Company Description Welcome to a commitment to sustainable development you can relate to. Welcome to people with an inspiring vision of the future and challenge seekers. At CIMA+, you’ll find a place where your ideas and…
Skills: Mechanical Engineering, Materials Handling, Mining Sector, Design Deliverables, Project Management
CIMA+Calgary, Alberta, Canada · Hybrid
Company Description Welcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have ma…
Skills: Electrical Distribution, Design, Project Management, Customer Service, Communication
Calgary, Alberta, Canada · Hybrid
Company Description Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're looking for talented professionals like you to be a part of our innovative team. I…
Skills: AutoCAD, Civil 3D, Project Management, Transportation Design, Civil Engineering
Calgary, Alberta, Canada · Hybrid
$70k–$98k/yr
Company Description Are you ready to take your career to the next level? Your future starts here. Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're look…
Skills: Transportation Design, AutoCAD, Civil 3D, Geometric Design, Tender Preparation
Calgary, Alberta, Canada · Hybrid
$120k–$135k/yr
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
Skills: Cost Estimating, Material Take-offs, Project Controls, Cash Flow Scheduling, Bid Analysis
Symbiotic Digital
Calgary, Alberta, Canada • On-site
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Acts as the operational bridge between the Service Desk and Infrastructure teams by managing and resolving high-level infrastructure tickets. Responsible for triage, escalation, and client communication to maintain SLA performance and service stability.
Requires L3-level experience in enterprise infrastructure, virtualization, and Microsoft 365 administration. Must possess Government of Canada Reliability Status and be able to work on-site in Calgary.
Position: L3 Service Desk Contractor – Infrastructure
Operations & Escalation Specialist
Location: Calgary
Job ID#: 84084-25-0028/A
Duration: 12 Months
On behalf of our client, a government agency located in Calgary, we are recruiting for a Help Desk Level role to provide support to a large user base. This role is primarily onsite in Calgary
The role is responsible for timely triage, resolution,
escalation, and client communication, and is execution‑focused and queue‑driven—critical
to maintaining SLA performance and service stability.
Skills Requirements:
· Demonstrated L3‑level experience supporting
enterprise IT infrastructure operations
· Proven experience owning and managing ITSM
queues and tickets
· Hands‑on experience in Virtualization
environment administration (e.g., VMware ESXi, Hyper‑V)
· Experience supporting IT system backups
administration (backup/restore operations and related troubleshooting)
· Strong experience working with Microsoft 365
Global Administration (tenant-level administration and service management)
· Hands‑on experience using Windows Server OS
administration (server administration and operational support)
· Strong troubleshooting experience across
identity and access management (Active Directory, Azure/Entra ID, Exchange,
MFA)
· Experience resolving Microsoft 365 issues,
including OneDrive, SharePoint, Teams, and licensing
· Experience in Exchange Online administration,
SharePoint Online administration
· Proven experience with Microsoft Azure
administration
· Hands‑on experience troubleshooting network‑related
issues (connectivity, Wi‑Fi, ports, printers, outages, degradation)
· Ability to engage clients directly for live
troubleshooting and provide clear, professional updates
· Strong ticket documentation experience using an
ITSM tool (e.g., Ivanti, ServiceNow)
· Sound knowledge of cybersecurity principles,
including secure system administration practices, access control, data
protection, incident awareness, and adherence to organizational security
policies.
· Excellent customer service skills
· Strong verbal and written communication skills
· Availability to work on‑site in Calgary, five
days per week
· Government of Canada Reliability Status (or
clear eligibility to obtain one)
Nice‑to‑have qualifications
· Experience working in environments with defined
ITIL‑aligned escalation and change processes
· Exposure to backup and restore operations (file
servers, OneDrive, SharePoint)
· Experience supporting outage response,
maintenance windows, or operational scrums
· Familiarity with PowerShell for access
management or troubleshooting tasks
· Ability to contribute fixes and procedures to
Knowledge Base articles or provide guidance to Service Desk Analysts
· CompTIA A+ certification, or equivalent
experience, indicating solid foundational knowledge of computer hardware,
operating systems, and technical troubleshooting
· CompTIA Network+ certification, or equivalent
experience, demonstrating understanding of networking concepts, connectivity,
and network troubleshooting
· CompTIA Security+ certification, or equivalent
experience, demonstrating knowledge of core security principles, risk
management, and secure system administration practices
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need
that solve problems and get things done. See what the top 2% in their
field can do for you. (Symbiotic Digital is a division of Symbiotic
Group Inc.)
We serve customers in two ways, we provide:
1) Digital Experts: IT Consulting
expertise. Bright Minds That Produce Proven Results
2) Recruitment: Find The Right
People You Need
Serving IT & Business leaders, Symbiotic Digital provides
a business system that enable us to provide the Expert Technical staff needed
to solve challenging business and IT problems. IT leaders in the most reputable
organizations in Canada have relied on Symbiotic Digital to help them staff
difficult assignments with proven Experts uniquely evaluated by our proven QMS-
Quality Management System Staff Development Model. We are a 100% Indigenous
owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: [email protected]
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
There are currently 747 open consulting positions in Calgary, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MNP, AECOM, Stantec Consulting International Ltd., Global Elite Consultants, WSP, among others. Browse the listings above to see every active employer.
Yes — 452 of the 747 open consulting positions offer remote or hybrid work (105 remote, 347 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
