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$145k–$175k/yr
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Skills: Technical Project Management, API Debugging, Integration Testing, Stakeholder Management, Technical Documentation
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Boston, Massachusetts, United States · Remote OK
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Boston, Massachusetts, United States · On-site
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Boston, Massachusetts, United States · On-site
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Boston, Massachusetts, United States · On-site
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Boston, Massachusetts, United States · Hybrid
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Boston, Massachusetts, United States · Hybrid
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Hartford, Connecticut, United States · On-site
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Boston, Massachusetts, United States · Hybrid
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The Oracle NetSuite Manufacturing & Supply Chain Lead is the onshore, customer-facing lead responsible for configuring and delivering NetSuite Manufacturing, Purchase Order, and Order Management solutions. This role work…
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Boston, Massachusetts, United States · Remote OK
$21/hr–$33/hr
Supervisor, GIG Workforce & Training Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting,…
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Boston, Massachusetts, United States · Hybrid
$99k–$142k/yr
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Hartford, Connecticut, United States · On-site
$87k–$253k/yr
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention p…
Skills: Business Strategy, Management Consulting, Financial Analysis, Merger Integration, Market Analysis
Boston, Massachusetts, United States · On-site
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Boston, Massachusetts, United States · Remote OK
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Skills: Customer Engagement Strategy, Stakeholder Management, Professional Organization Partnerships, Strategic Thinking, Cross-functional Leadership
Boston, Massachusetts, United States · On-site
$54k–$206k/yr
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Skills: Asset Management, Business Analysis, Management Consulting, Stakeholder Management, Process Mapping
Boston, Massachusetts, United States • Remote OK
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Own the end-to-end execution of strategic AI pilots, managing all tracking and operational rhythms to ensure successful delivery. Act as the technical bridge between enterprise customers and engineering teams to translate requirements into actionable technical tasks.
Requires a technically credible professional capable of debugging integrations and reading API errors without being a full-time engineer. Must possess exceptional organizational skills and the ability to drive results independently across complex, high-stakes environments.
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Team
Maven has assembled a world-class team of Engineers from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
About the Role
This role is the operational and technical backbone of Maven's most complex, highest-stakes customer implementations. It exists because the work requires someone who is simultaneously a builder, a tracker, and a communicator who won't let things fall through the cracks.
What you'll do:
Owns execution end-to-end on strategic pilots. Not coordination, ownership. You'll track every open item across customer-facing trackers and internal tools (Linear, ClickUp, Notion), know what's blocked, know who needs to be chased down, and drive things to resolution without being asked. Tickets are clean, unambiguous, and mapped correctly. You don't wait for someone to flag a gap, you catch it first.
Understands the platform deeply enough to be useful, not just present. You know Maven's platform and how it interacts with external systems. You can debug a broken integration, read an API error and know where the problem lives, recognize when an intelligent field evaluation is causing a downstream cascade, and describe what's wrong clearly enough that an engineer can fix it immediately. You won't need hand-holding on the technical environment.
Translates between customer and engineering. You join working sessions with customers and come out with crisp, actionable documentation. You write the kind of meeting notes and tickets that engineers want to work from. You understand what customers are trying to accomplish, can spot when a request is misframed, and know when to push back internally versus when to escalate.
Tests relentlessly before go-live. You run test suites, document what broke and why, validate fixes, and track edge cases with rigor.
Runs the operational rhythm. Daily standups, go-live checklists, readiness reviews, metrics readouts — you own the structure that keeps a complex multi-team pilot from going sideways. You're the person who notices when the ClickUp tracker hasn't been updated and fixes it before the Monday client session, not after.
Who you are:
Organized to the point of being vocal about it.
Technically credible without being an engineer.
Comfortable sitting in rooms with enterprise stakeholders and with product engineers on the same day.
Does not need external motivation to chase someone down when something is stuck.
Gets things done.
What we offer:
High Impact in cutting-edge field: Be at the vanguard of AI innovation.
Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
What unites us are our values and the passion we share to live by them:
Do right for our customers
We are data-driven
Be entrepreneurial
Strive to be better, together
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Generative AI for Enterprise Customer Support
Maven AGI builds enterprise-ready AI agents to support the full customer journey, with a focus on complex, high-friction enterprise environments. Its platform serves as a connected, intelligent operating layer that unifies systems, syncs functions, and orchestrates real-time action across the enterprise. Maven’s mission is to build Business AGI. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven AGI began by transforming customer service with autonomous agents capable of resolving up to 93% of inquiries. Today, organizations use Maven to bridge silos across support, sales, and operations—replacing broken handoffs with dynamic, context-aware workflows. Maven has raised $78M from top investors, including Dell Technologies Capital, Cisco Investments, SE Ventures, Lux Capital, M13, and E14. The company supports a diverse and growing portfolio of leading enterprises ranging from publicly traded companies like Ibex (NASDAQ: IBEX), Tripadvisor (NASDAQ: TRIP), and SS&C Technologies (NASDAQ: SSNC), to fintech innovators like Rho, Check, and Papaya Pay, legal leaders like Clio, and fast-emerging consumer brands such as Paris Hilton’s Parivie Beauty.
Offices: Boston, MA, US
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