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Boston, Massachusetts, United States • On-site
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Serve as the primary subject matter expert for the waters_connect laboratory software platform, supporting commercial teams across the United States and Canada. Facilitate customer discovery, deliver tailored software demonstrations, and provide technical consultation on deployment, compliance, and workflow integration.
Requires a bachelor's degree in a scientific or technical discipline and at least 5 years of experience in laboratory informatics, analytical instrumentation, or related fields. Candidates must possess strong presentation skills and the ability to travel extensively (50-75%) throughout North America.
Waters is seeking a highly motivated Senior Solutions Consultant, watersconnect to serve as the North American software expert for the on-premises watersconnect laboratory platform for LC and LC-MS applications.
This customer-facing presales role partners with Territory Account Managers, Mass Spectrometry Specialists, Informatics Sales Specialists (ISS), Product Management, and Professional Services to support watersconnect opportunities from evaluation through close. The successful candidate will provide software demonstrations, technical consultation, and expertise in watersconnect capabilities, deployment options, upgrades, compliance requirements, and expansion opportunities across LC and LC-MS workflows.
As a trusted advisor to both customers and commercial teams, this individual will help navigate complex watersconnect software discussions, build confidence in the watersconnect platform and its applications, and serve as a keyliaison between Product Management and the field.
This role is focused exclusively on presales activities and does not include responsibility for implementation, training, troubleshooting, or post-sales support.
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.
Waters is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science
Waters Corporation (NYSE: WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Offices: 34 Maple Street, Milford, MA 01757, US · Stamford Avenue, Altrincham Road, Wilmslow, SK9 4AX, GB
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