Makati, Metro Manila, Philippines · Hybrid
US Healthcare Operations Supervisor Work Set-up: Onsite - Potential to WFH after training Location: Valero, Makati City Schedule: Graveyard | Shifting Hours Position Summary The US Healthcare Operations Supervisor is res…
Skills: Utilization management, Team leadership, Performance management, Healthcare operations, Prior authorization
Makati, Metro Manila, Philippines · Hybrid
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solution…
Skills: KYC, AML, CFT, Compliance, Customer Due Diligence
Makati, Metro Manila, Philippines · Hybrid
Skills & Experience Required 12+ years’ experience in professional services, shared services, or global delivery environments, with senior leadership responsibility. Qualified accountant (ACA, ACCA, or equivalent). Prove…
Skills: Strategic leadership, Professional services delivery, Stakeholder management, Operational excellence, Talent development
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Project Management, Process Improvement, User Acceptance Testing, Customer Service, Operations Management
Makati, Metro Manila, Philippines · Hybrid
Talent Acquisition Specialist Work Set-up: Hybrid, Onsite for the first 60 to 90 days Location: Valero, Makati City Schedule: May vary based on recruitment needs Role Summary The Talent Acquisition Specialist supports en…
Skills: Recruitment, Talent Acquisition, Candidate Sourcing, Interview Coordination, Applicant Tracking Systems
Makati, Metro Manila, Philippines · On-site
$45k/mo
CADENCE RX Not just another PBM Founded in early 2019, Cadence Rx launched an industry-leading peer-to-peer prescription platform created to elevate our clients’ experience within the workers’ compensation market. These …
Skills: Accounts payable, Invoice processing, Microsoft Dynamics 365, Microsoft Excel, Microsoft Office
Makati, Metro Manila, Philippines · On-site
$45k/mo
CADENCE RX Not just another PBM Founded in early 2019, Cadence Rx launched an industry-leading peer-to-peer prescription platform created to elevate our clients’ experience within the workers’ compensation market. These …
Skills: Accounts receivable, Microsoft Dynamics 365, Microsoft Excel, Microsoft Office, Financial recordkeeping
Makati, Metro Manila, Philippines · Hybrid
Location: BGC, Taguig Shift pattern: Mid-shift – 4pm MNL to 1am MNL Working Model: Hybrid, 3 days in the office and 2 days working from home. Working in our dynamic, successful Completions team there has never been a bet…
Skills: Customer service, Mortgage processing, Financial services, Administrative support, Regulatory compliance
Makati, Metro Manila, Philippines · On-site
1. Attends to all communications of the Collection Section, BCD 2. Organizes and safekeeps records of the Collection Section 3. Encode and update alarm action in the system 4. Prepares Certificates and Statement of Accou…
Skills: Communication, Record Keeping, Data Entry, Billing, Collection
Makati, Metro Manila, Philippines · On-site
QUALIFICATIONS: Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skill…
Skills: Organizational skills, Leadership, Communication skills, People management, Coaching
Makati, Metro Manila, Philippines · On-site
QUALIFICATIONS: Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skill…
Skills: Organizational Skills, Leadership, Communication Skills, People Management, Coaching
Makati, Metro Manila, Philippines · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Japanese, English, Technical support, Troubleshooting, Customer service
Makati, Metro Manila, Philippines · On-site
Responsibilities The position is primarily responsible for: providing service to clients relative to account opening, placements, SDB, client inquiries and after sales services. assists Marketing Officer in selling the B…
Skills: Account Opening, Client Service, Sales, Computer Proficiency, Business Applications
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Chargeback Processing, Dispute Resolution, Visa Guidelines, MasterCard Guidelines, Fraud Investigation
Makati, Metro Manila, Philippines · On-site
Job Mandate Responsible for the counter signature/approval of all trade transactions ensuring the following: • All instructions of the Account Officers are taken up • In compliance with the terms of the Credit Proposal •…
Skills: Trade transactions, Letter of credit, Banking operations, Project management, Systems development
Makati, Metro Manila, Philippines · Hybrid
Mercator® by Citco is the pioneer of Global Entity Portfolio Management services. Our centralized client service infrastructure means we are able to provide end-to-end support in over 170 jurisdictions worldwide. The maj…
Skills: Legal research, Communication skills, Attention to detail, Proactive, Teamwork
Makati, Metro Manila, Philippines · Hybrid
Platform Publications Specialist <br> Job Description <br> The Role The primary purpose of this role is to manage daily booking and approval deadlines for publications across Australia and New Zealand while delivering an…
Skills: Ad Operations, Print Production, Platform Support, Attention To Detail, Deadline Management
Makati, Metro Manila, Philippines · Hybrid
Contract Administration Specialist <br> Job Description <br> The Role: As a Contract Administration Specialist, you’ll act as the key link between clients and internal teams, ensuring our platform meets customer needs. Y…
Skills: Contract Tagging, Data Entry, Customer Service, Zendesk, Time Management
Makati, Metro Manila, Philippines · On-site
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the glob…
Skills: Zoom, Microsoft Teams, Conferences.io, Virtual training production, Learning management systems
Makati, Metro Manila, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Transaction Authorization, Back-office Systems, Settlement Processing, Reporting, AML Reporting
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The UM Operations Supervisor oversees the daily administrative operations of the utilization management team, including workload distribution, performance monitoring, and coaching. They ensure that authorization requests and referrals are processed accurately and in compliance with regulatory standards and service level agreements.
Candidates must have a high school diploma (bachelor's degree preferred) and 3-5 years of experience in healthcare operations or managed care. Additionally, 1-2 years of supervisory experience and strong knowledge of healthcare payer operations are required.
US Healthcare Operations Supervisor
Work Set-up: Onsite - Potential to WFH after training
Location: Valero, Makati City
Schedule: Graveyard | Shifting Hours
Position Summary
The US Healthcare Operations Supervisor is responsible for overseeing the daily operations of the Utilization Management administrative support team. This role provides leadership, coaching, workload management, and performance oversight to ensure authorization requests, referrals, fax intake, and administrative utilization management activities are completed accurately, efficiently, and within established service level agreements.
The Supervisor works collaboratively with Quality Assurance, Training, Workforce Management, and client leadership to drive operational performance while maintaining compliance with client policies and regulatory requirements.
This is a non-clinical leadership position. The Supervisor does not perform medical necessity reviews, approve or deny services, or perform duties requiring clinical licensure.
The candidate must posses experience in US Healthcare Operations, with strong exposure to claims processing, provider and member support, process improvement, quality compliance, and team supervision. They have demonstrated leadership in managing healthcare operations, driving performance metrics, and ensuring efficient service delivery while maintaining compliance with healthcare policies and procedures.
Essential Duties & Responsibilities
Team Leadership
Operations Management
Performance Management
Quality & Compliance
Client & Cross-Functional Collaboration
Reporting
Process Improvement
Required Qualifications
Preferred Experience
Experience with:
Key Performance Indicators (KPIs)
Work Arrangement: This is a full-time position that requires reporting to the office with a possibility of remote work set-up after successful completion of training. However, please note that this is a performance-based role, and the company reserves the right to require employees to report onsite at any time based on business needs, performance evaluations, operational requirements. Flexibility to transition to an office-based setup when necessary is expected.
Additional Benefits:
COMPANY OVERVIEW:
ImageNet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. ImageNet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.
The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, Jetstream TM, to help with traceability, governance and automation of claims operations for its clients.
ImageNet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.
Reduce Costs, Achieve Compliance Through AI-Enabled Digital Mailroom, Claims, Member Comms & Contact Center Solutions
Imagenet is a fast-growing, global company that reduces costs, improves quality, and achieves compliance for payers through our proprietary software + flexible onshore/offshore services. We manage all document types and streamline complex workflows across Digital Mailroom, Claims Processing, Member Communications & Reconciliation, and Contact Center Services. Our core is Intelligent Document Processing (IDP) applied to payer operations: intake, classification, data extraction, validation/QC, and exception handling that convert both structured and unstructured submissions into automation-ready data and auditable outcomes. What we deliver • Digital Mailroom (SaaS or BPaaS): omni-channel intake, AI-assisted classification/extraction, QC, and exception handling—delivered as Managed Digital Mailroom, Hybrid Mailroom, or Mailroom Software. • Claims Adjudication (BPO): governed worklists, SLAs, and QA oversight to process complex claims and adjustments efficiently and accurately. • Member Communications & Reconciliation (SaaS or BPaaS): CCM updates/creation, reconciliation, content governance, and regulatory alignment. • Contact Center (BPO): payer-trained teams supported by knowledge and workflow assistance across phone, email, chat, and back-office tasks. How We Help: Lower cost, higher accuracy, faster cycle times, and stronger compliance. We operate with clear SLAs, audit trails, and HIPAA-aligned practices. Capacity scales to meet seasonal or program surges while maintaining quality. Delivery Model: We’re a software-and-services partner: SaaS where software is the best lever; managed operations where scale and governance accelerate outcomes—both powered by the same IDP foundation. Plans can adopt what fits today and evolve over time without switching vendors.
Offices: 10014 N Dale Mabry Hwy, 110, Tampa, Florida 33618, US · 5401 West Kennedy Blvd. Suite 150, Tampa, Florida 33609, US · 2330 W. Mission Lane, Suite 1, Phoenix, Arizona 85021, US · 22408 66th Ave S, Kent, WA 98032, US · 9 Spectrum Pointe Drive, Lake Forest, CA 92630, US
There are currently 422 open administrative positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, Booth, Arcadis, The Citco Group Limited, Aprio, among others. Browse the listings above to see every active employer.
Yes — 169 of the 422 open administrative positions offer remote or hybrid work (23 remote, 146 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
