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Skills: Sample Processing, Documentation Management, Order Coordination, Customer Service, Invoicing
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Senior$463M raised
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Marriott International Hotels, Inc.
At Your Service Agent
Ho Chi Minh City, Vietnam · On-site
Entry level
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Full-time
bachelor degree
Global Environment, Flexible Ways Of Working, Sustainability Initiatives, Continuous Learning & Development, Career Mobility, Health Programs
Posted 19d ago
~40 hrs/week
Responsibilities
The role involves receiving and processing customer samples, creating testing orders, and coordinating with laboratories to ensure timely execution. Additionally, the staff handles invoicing, payment collection, and provides customer support throughout the testing process.
Requirements
Candidates must have a college or university degree in Analytical Chemistry, Food Chemistry, Biotechnology, or Microbiology. The role is open to fresh graduates or those with less than two years of experience, requiring good English and communication skills.
Full job description
Company Description
SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity.
With over 140 years of global expertise and a presence in Vietnam since 1989, SGS Vietnam supports businesses in meeting international standards and achieving sustainable growth.
Today, we operate a nationwide network of 10+ offices and laboratories, supported by over 1,600 professionals delivering trusted solutions across diverse industries.
Our services and laboratories are aligned with internationally recognized standards and accreditations, ensuring compliance with both local and global requirements.
Job Description
Receive, register and process customer samples in the system, including sample coding and documentation management.
Review customer requirements and create testing orders, ensuring the correct test methods, parameters and laboratories are assigned for each request.
Prepare and send order confirmations, communicate updates, and coordinate with relevant teams to ensure timely order execution.
Monitor testing progress, including subcontracted analyses, and follow up on results to ensure service quality and turnaround time.
Handle invoicing and payment collection processes; maintain accurate order and revenue records in internal systems.
Track orders and respond to customer inquiries, providing timely updates and support throughout the testing process.
Ensure compliance with QHSE policies and the Quality Management System, while collaborating with internal teams to deliver excellent customer service and achieve business objectives
Qualifications
College or University graduation with related background (Analytical Chemistry/ Food Chemistry/ Biotechnology/ Mircobiology)
Open for fresh student or experienced CS staffs below 2 years
English level B or equivalent
Good communication skill
Good computer skill
Location: Tan Binh Lab, HCMC
Applicants must have full working rights in Vietnam. Visa sponsorship is not available for this role.
Additional Information
WHY JOIN SGS?
At SGS, you don’t just join a company — you join a global community of experts shaping a safer, smarter and more sustainable world.
Here’s what you can expect when you grow your career with us:
🌏 A truly global environment – collaborate with international teams and unlock opportunities across SGS’s worldwide network
⚖️ Flexible ways of working – supporting balance, productivity and modern work styles
🌱 Sustainability in action – embedded in everything we do, from operations to client solutions
🎓 Continuous learning & development – build your skills through structured programs and real-world experience
🚀 Career mobility – grow locally or explore international career pathways within SGS
💙 Well-being & employee benefits – including health programs, engagement activities and exclusive SGS platform
BRING YOUR WHOLE SELF TO WORK
At SGS Vietnam, we believe that diversity fuels innovation and drives stronger outcomes.
We are committed to building an inclusive workplace where people of all backgrounds, experiences and perspectives are respected, valued and empowered to succeed.
We welcome applications from individuals of all ages, abilities and communities, and we are dedicated to creating equal opportunities for everyone.
By embracing diversity and inclusion, we continue to foster a workplace that is collaborative, forward-thinking and truly representative of the communities we serve.
How many Administrative jobs are open in Ho Chi Minh City, Vietnam right now?
There are currently 344 open administrative positions in Ho Chi Minh City, Vietnam listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Ho Chi Minh City, Vietnam?
Companies currently hiring include A.P. Moller - Maersk, Eurofins Viracor, Savills Vietnam, DKSH, CMA CGM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Ho Chi Minh City, Vietnam?
Yes — 48 of the 344 open administrative positions offer remote or hybrid work (10 remote, 38 hybrid).
How do I apply for Administrative jobs in Ho Chi Minh City, Vietnam?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.