Clearance Agent (Noi Bai) / Nhân viên Thủ tục Hải quan (Nội Bài)
Hà Nội, Vietnam · On-site
Mid level$7.2B raised
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Full-time
high school
Career mobility, Training programs, Leadership programs, Competitive benefits, Flexible work arrangements
Posted 5d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The Clearance Agent is responsible for reviewing customs documentation and ensuring accurate, timely submission of customs declarations. They also collaborate with customers, freight forwarders, and regulatory bodies to facilitate the clearance process and resolve inquiries.
Requirements
Candidates must have at least two years of work experience and a secondary education or equivalent. The role requires the ability to work in rotating shifts and maintain up-to-date knowledge of customs regulations and trade agreements.
Full job description
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
What can you expect as a FedEx team member?
Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Clearance Agent (Noi Bai) / Nhân viên Thủ tục Hải quan (Nội Bài)
What you will do
Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits
Sending Arrival notice to Customer and follow up to receive customer decision whether to clear customs themselves or authorize FedEx to clear customs
Sending Freight charge notice to Customer
Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise
Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers
Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with organization policies and regulatory requirements
Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Work in rotating shifts, 44 hours per week, depending on business requirements. Working location: Nội Bài - Hà Nội
Education: Secondary education or equivalent Experience: Two (2) years of work experience
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.
Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.
Day one: 186 deliveries. Today: About 14.5 million.
Offices: 3650 Hacks Cross Rd, Memphis, TN 38125, US · Taurusavenue 111, Hoofddorp, North Holland 2132 LS, NL · 701 Waterford Way, Miami, Florida 33126, US
How many Administrative jobs are open in Hà Nội, Vietnam right now?
There are currently 108 open administrative positions in Hà Nội, Vietnam listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Hà Nội, Vietnam?
Companies currently hiring include Techcombank (TCB), FedEx, Gear Inc., VINFAST, Bureau Veritas do Brasil, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Hà Nội, Vietnam?
Yes — 9 of the 108 open administrative positions offer remote or hybrid work (1 remote, 8 hybrid).
How do I apply for Administrative jobs in Hà Nội, Vietnam?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.