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The Business Office Administrative Associate supports client billing, insurance verification, and claim management while assisting with payroll and accounts payable functions. They also coordinate onboarding activities and provide general administrative support to ensure the efficient operation of the agency.
Requirements
Candidates must have an associate degree in business or accounting and at least two years of experience in administrative support or billing. Proficiency in Microsoft Office and strong organizational skills are required, with experience in healthcare or nonprofit settings preferred.
Full job description
Description
TriCity Family Services is seeking a detail-oriented and organized Business Office Administrative Associate to support client billing and the daily operations of our Business Office. This position plays an important role in helping our nonprofit agency deliver high-quality mental health services by supporting billing, payroll, accounting, and administrative functions.
Responsibilities
Process client billing, insurance verification, claim submission, payment posting, and follow-up on unpaid or denied claims.
Maintain client insurance information and support provider credentialing activities.
Assist with bi-monthly payroll processing, 403(b) administration, and payroll-related documentation.
Support accounts payable functions, including invoice processing, check preparation, and vendor communication.
Coordinate onboarding activities, background checks, and employee benefit enrollment.
Assist with bookkeeping, special projects, and other administrative duties as assigned.
Requirements
To successfully perform this role, an individual must competently fulfill all essential responsibilities. The requirements listed represent the knowledge, skill, and ability required for the Business Office Administrative Associate position.
Reasonable accommodations will be made for individuals with disabilities to perform the essential functions.
Experience with insurance billing, client accounts, and third-party payer communication is strongly preferred.
Strong organizational skills with the ability to manage multiple tasks and maintain accurate records.
Detail-oriented, dependable, and able to work independently as well as collaboratively in a team environment.
Knowledge of insurance credentialing and billing processes is a plus.
Sensitivity to and respect for cultural differences and diverse backgrounds.
Strong communication and facilitation skills.
Self-motivated and self-directed individual.
Ability to work in a fast-paced environment and manage multiple priorities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn specialized software (e.g., EMR systems).
Education and Experience:
Associate’s degree in business administration, accounting, or a related field. Bachelor's degree preferred. Minimum of two (2) years of experience in administrative support, payroll processing, billing, or office management, preferably in a healthcare or nonprofit setting.
Language Skills:
Strong interpersonal, oral, and written communication skills are essential. Bilingual proficiency in Spanish and English is a plus.
Reasoning Ability:
Ability to apply common sense and understanding to carry out written, oral, or diagram instructions. Ability to deal with problems involving multiple variables in standardized situations.
Physical Demands:
While performing the duties of this job, the employee is frequently required to communicate, listen, and see. The employee must often sit, stand, walk, and reach with hands and arms. The employee will occasionally lift, push, or move up to fifteen (15) pounds.
Work Environment:
This position will primarily be based in an office setting, with some remote work options available. The environment is typically quiet to moderate and collaborative in nature, supporting clinical and team-based activity.
Why Join TriCity Family Services?
At TriCity Family Services, you'll be part of a collaborative nonprofit team dedicated to improving emotional wellness and strengthening our community. Your work behind the scenes directly supports the delivery of essential mental health services to individuals and families.
Related keywords
Business OfficeAdministrative AssistantNonprofitMental Health ServicesClient BillingInsurance VerificationClaim SubmissionPayroll Processing403(b)Accounts PayableBookkeepingCredentialingOnboardingMicrosoft OfficeEMRHealthcare Administration
Strengthening the mental health of our communities by providing quality services that are affordable and accessible.
Industry
Mental Health Care
Company size
11-50 employees
Founded
1967
Headquarters
Geneva, Illinois
LinkedIn followers
592
For more than 50 years, TriCity Family Services has been a trusted nonprofit agency dedicated to strengthening people and building community through the provision of quality, affordable counseling, youth crisis intervention, prevention and early intervention services that promote sound mental health and effective family functioning.
Offices: 1120 Randall Ct, Geneva, Illinois 60134, US · 2570 Foxfield Rd, St Charles, Illinois 60174, US
How many Administrative jobs are open in Geneva, IL right now?
There are currently 56 open administrative positions in Geneva, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Geneva, IL?
Companies currently hiring include Northwestern Medicine, Northern Illinois Food Bank, Derick Dermatology, Amsted Automotive, Hanger Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Geneva, IL?
Yes — 4 of the 56 open administrative positions offer remote or hybrid work (0 remote, 4 hybrid).
How do I apply for Administrative jobs in Geneva, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.