Malad, Jammu and Kashmir, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Service, Technical Support, Issue Analysis, Conflict Resolution, Omnichannel Support
Toronto, Ontario, Canada · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Order Management, Technical Troubleshooting, Customer Service, SAP, CRM Systems
Noida, Uttar Pradesh, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Compliance Auditing, Risk Identification, Internal Controls, Project Leadership, Team Management
Richmond, Virginia, United States · On-site
Overview This position will be located on-site in Richmond. Virginia. As a Licensed Insurance Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with pr…
Skills: Customer Service, Active Listening, Problem Solving, Communication, Analytical Skills
Mansarovar, Gujarat, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Chat Support, Language Proficiency, Customer Experience Management, Omnichannel Support
Mohali, Maharashtra, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Service, Technical Support, Issue Analysis, Conflict Resolution, Omnichannel Support
Richmond, Virginia, United States · On-site
$17/hr–$20/hr
Overview This position will be located on-site in Richmond, Virginia. As a Pre-Licensed Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professi…
Skills: Customer Service, Active Listening, Communication, Analytical Skills, Organizational Skills
Scottsdale, Arizona, United States · On-site
Overview This position will be located on-site in Scottsdale, Arizona. As a Consumer Engagement Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with …
Skills: Customer Service, Inbound and Outbound Communication, Problem Solving, Cross-functional Collaboration, Written and Verbal Communication
Toronto, Ontario, Canada · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: B2B Sales, Lead Generation, CRM Management, Salesforce, Digital Marketing
Toronto, Ontario, Canada · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Quality Assurance, BPO Performance Metrics, MS Office, G Suite, Salesforce
Mohali, Maharashtra, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Experience Management, Omnichannel Support, Team Leadership, Operational Coordination, Customer Issue Analysis
Malad, Jammu and Kashmir, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Experience Management, Omnichannel Support
Glasgow, Scotland, United Kingdom · Hybrid
Overview CUSTOMER SERVICE EXPERT OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a…
Skills: Customer Service, Telephony Experience, Verbal Communication, Empathy, Problem Solving
Glasgow, Scotland, United Kingdom · Hybrid
Overview CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We …
Skills: Customer Service, Verbal Communication, Empathy, Problem Solving, Numeracy Skills
Barcelona, Catalonia, Spain · Remote OK
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals to join our team. You would be working on be…
Skills: Data Management, Data Cleaning, CRM, Qlik, Italian Language
Canada · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Office Administration, Facilities Coordination, Access Control, Internal Communications, Employee Engagement
Brownsville, Texas, United States · On-site
$15/hr–$17/hr
Overview Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. About TP TP is a leading global provider of digital business services. We…
Skills: Coaching, Performance Management, Leadership, Time Management, Problem Solving
Concordia, Kansas, United States · Remote Solely
$90k–$110k/yr
Overview Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. About TP TP is a leading global provider of digital business services. We…
Skills: AI Product Management, Product Roadmap Execution, LLMs, NLP, Prompt Engineering
Florida, United States · Remote Solely
Overview As a Pre-License Support Specialist, you will be undergoing a 7 -day paid training to help you prepare for the State Insurance Exam to become a Licensed Insurance Agent. That's right, you'll be getting PAID TO S…
Skills: Customer Service, Problem Solving, Communication, Analytical Skills, Organizational Skills
Brownsville, Texas, United States · On-site
$16/hr–$18/hr
Overview Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. About TP TP is a leading global provider of digital business services. We…
Skills: Process Excellence, Collaboration, Communication, Emotional Intelligence, Open-Mindedness
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Requires basic knowledge of job procedures and tools obtained through work experience. Vocational or basic technical education may be required.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
•Acting as liaison between customers, production and distribution departments related to specific customer orders
•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
