Noida, Uttar Pradesh, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer service, Technical support, Communication, Problem solving, Chat support
Malaysia · On-site
Overview The role Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. As a Content Moderator, you will be instrumental in keeping the…
Skills: Content Moderation, Kurdish Language, Reading Comprehension, Customer Service, Data Entry
Mansarovar, Gujarat, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Recruitment, Customer experience management, Communication, Team collaboration
Mohali, Maharashtra, India · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer service, Technical support, Communication, Problem resolution, Call center operations
New Delhi, Delhi, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer experience management, Omnichannel support, Communication, Typing accuracy, Language proficiency
Malad, Jammu and Kashmir, India · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Business intelligence, Data analysis, Customer experience management, Omnichannel support, Strategic planning
Mohali, Maharashtra, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer service, Technical support, Communication, Problem resolution, Issue analysis
Malaysia · On-site
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The…
Skills: Customer Service, Communication, Active Listening, Problem Solving, Analytical Skills
Malaysia · On-site
Overview The role Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. As a Content Moderator, you will be instrumental in keeping the…
Skills: Content moderation, Tamil, Reading comprehension, Customer service, Data entry
Barcelona, Catalonia, Spain · On-site
Responsibilities Receive incoming telephone calls from new and existing customersManage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service deliv…
Skills: Spanish C2, English C1, Customer Service, Order Management, Communication Skills
Barcelona, Catalonia, Spain · Hybrid
$24k–$27k/yr
Description Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! Kick-start your sales career as a Sales Repr…
Skills: Google Ads, Sales, Dutch Language, English Language, CRM
Jaipur, Rajasthan, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Financial planning, Financial analysis, Financial modeling, Forecasting, Profit and loss analysis
Brownsville, Texas, United States · On-site
$60k–$75k/yr
Overview Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. About TP TP is a leading global provider of digital business services. We…
Skills: Operations management, Instructional design, Training needs assessment, Team leadership, Public speaking
Florida, United States · Remote Solely
$17/hr–$18/hr
Overview As a Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, yo…
Skills: Customer service, Active listening, Communication, Problem-solving, Analytical skills
Concordia, Kansas, United States · Remote Solely
$17/hr–$18/hr
Overview As a Licensed Claims Insurance Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based …
Skills: Claims processing, Customer service, Communication, Problem-solving, Analytical skills
Glasgow, Scotland, United Kingdom · Hybrid
Overview Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fant…
Skills: Fraud Investigation, Customer Service, Financial Services, Communication, Problem Solving
Hyderabad, Telangana, India · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Technical Support, Customer Service, Troubleshooting, Software Installation, Equipment Activation
Malad, Jammu and Kashmir, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Workforce Planning, Staffing, Scheduling, Forecasting, Operational Support
Hyderabad, Telangana, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Technical Customer Service, Troubleshooting, Software Installation, Equipment Activation, Omnichannel Support
Toronto, Ontario, Canada · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Instructional Delivery, Sales Training, Public Speaking, Presentation Skills, Project Management
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Provide technical and non-technical customer support via phone, online chat, or text for business and end-consumer customers. Act as a liaison between customers and internal departments to resolve inquiries and manage orders.
Requires basic knowledge of job procedures and tools typically obtained through work experience. Vocational or basic technical education may be required.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
•Acting as liaison between customers, production and distribution departments related to specific customer orders
•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
