India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Business Intelligence, Strategic Planning, Team Leadership, Process Development, Mentoring
Mohali, Maharashtra, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Service, Technical Support, Issue Analysis, Conflict Resolution, Omnichannel Support
Sitapura, Rajasthan, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Quality Assurance, Customer Experience Management, Omnichannel Support, Process Excellence
Alberta, Canada · Remote Solely
$15/hr–$18/hr
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Service, Technical Troubleshooting, Active Listening, Data Input, English Communication
Dublin, Leinster, Ireland · On-site
Overview Quality & Policy Expert – Polish Language Do you speak Polish? Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standard…
Skills: Quality Control, Content Moderation, English Proficiency, Polish Proficiency, Microsoft Excel
Toronto, Ontario, Canada · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Account Management, Digital Advertising, Enterprise Client Management, Strategic Planning, Campaign Optimization
Kolkata, West Bengal, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Typing Speed, Accuracy, Customer Experience Management, Omnichannel Support
Toronto, Ontario, Canada · On-site
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: B2B Sales, Team Leadership, AI Platform Knowledge, Digital Marketing, Account Performance Optimization
Concordia, Kansas, United States · Remote Solely
Overview Complaints Handler – Lloyds Banking Group (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as …
Skills: Complaints Handling, Financial Services, FCA Regulation, Customer Service, Written Communication
Kolkata, West Bengal, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Experience Management, Omnichannel Support, Communication Skills, Interpersonal Skills
Toronto, Ontario, Canada · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Outbound Sales, Digital Advertising, Lead Generation, Prospecting, Client Relationship Management
Malad, Jammu and Kashmir, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Voice Coaching, Customer Experience Management, Omnichannel Support, Communication Skills, Interpersonal Skills
Florida, United States · Remote Solely
Overview Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, U…
Skills: Customer Service, Decision Making, Problem Solving, Communication, Analytical Skills
Dublin, Leinster, Ireland · On-site
Overview Quality & Policy Expert – Maghrebi Arabic speaker Do you speak Maghrebi Arabic? Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about…
Skills: Quality Control, Content Moderation, Audit Planning, Root Cause Analysis, Excel
Dublin, Leinster, Ireland · On-site
Overview Quality & Policy Expert – Persian Language Do you speak Persian? Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standa…
Skills: Persian Language Proficiency, English Language Proficiency, Quality Control, Content Moderation, Excel
Dublin, Leinster, Ireland · On-site
Overview Quality & Policy Expert – Russian Language Do you speak Russian? Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standa…
Skills: Russian Language Proficiency, English Language Proficiency, Quality Control, Content Moderation, Excel
British Columbia, Canada · Remote Solely
$15/hr–$19/hr
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Bilingualism, French Language, English Language, Customer Service, Technical Troubleshooting
Dublin, Leinster, Ireland · On-site
Overview SME (Persian Speaking) Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering exc…
Skills: Persian Fluency, English Fluency, Coaching, Mentoring, Quality Assurance
Dublin, Leinster, Ireland · On-site
Overview SME (Russian Speaking) Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering exc…
Skills: Russian Fluency, English Fluency, Coaching, Mentoring, Quality Assurance
Dublin, Leinster, Ireland · On-site
Overview SME (Maghrebi Arabic) Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering exce…
Skills: Maghrebi Arabic, English, Coaching, Mentoring, Policy Enforcement
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Lead a team of specialists to develop new solutions for complex projects and business processes. Act as the final decision-maker and mentor while ensuring the implementation of short to medium-term tactical strategies.
Requires an experienced specialist with a thorough understanding of business intelligence and related disciplines. Must have a proven track record of leading teams and managing the full employee lifecycle.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
"Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility."
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
