Gurgaon, Haryana, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Service, Technical Support, Issue Analysis, Conflict Resolution, Omnichannel Support
Mohali, Maharashtra, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Typing, Language Proficiency, Customer Experience Management, Omnichannel Support, Chat Support
Barcelona, Catalonia, Spain · Hybrid
Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for…
Skills: Danish Language, English Language, Digital Advertising, Market Research, Spreadsheet Skills
Barcelona, Catalonia, Spain · Hybrid
Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for…
Skills: Norwegian Language, English Language, Digital Advertising, Market Research, Spreadsheet Skills
Barcelona, Catalonia, Spain · Hybrid
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate t…
Skills: Norwegian Language, English Language, Outbound Sales, CRM Proficiency, Market Analysis
Barcelona, Catalonia, Spain · Hybrid
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate t…
Skills: Danish Language, English Language, Outbound Sales, CRM Proficiency, Market Analysis
Barcelona, Catalonia, Spain · On-site
One of the worldwide leading AI platforms has chosen TP Spain to manage its new Sales Growth program, launching in August 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong lo…
Skills: Data Analysis, Business Intelligence, Data Modeling, Predictive Analytics, Data Governance
Barcelona, Catalonia, Spain · On-site
One of the worldwide leading AI platforms has chosen TP Spain to manage its new Sales Growth program, launching in August 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong lo…
Skills: Data Analysis, Business Intelligence, SQL, Python, R
Barcelona, Catalonia, Spain · Hybrid
Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool…
Skills: Italian Language, English Language, Customer Service, Verification Operations, Content Compliance
Montego Bay, Jamaica · On-site
Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We are moved by passion. It defines us. It motivates us. It moves us forward. It is part of everything they do. Job Des…
Skills: Real-time Analysis, Workforce Management, Production Reporting, Staffing Adjustment, Escalation Management
Montego Bay, Jamaica · On-site
Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We are moved by passion. It defines us. It motivates us. It moves us forward. It is part of everything they do. Job Des…
Skills: Real-time Analysis, Workforce Management, Production Reporting, Staffing Adjustment, Escalation Management
Indore, Madhya Pradesh, India · Remote OK
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Customer Service, Technical Support, Issue Analysis, Conflict Resolution, Omnichannel Support
Ontario, Canada · Remote Solely
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Mechanical Diagnostics, Electronic Diagnostics, Warranty Claim Assessment, Technical Documentation Analysis, Automotive Repair
Bangor, Northern Ireland, United Kingdom · On-site
Overview Customer Service Specialist - NHS Blood and Transplant Location: onsite in Newtownards, Northern Ireland Contract: Permanent, onsite working only in Newtownards, currently no work at home opportunities Start Dat…
Skills: Outbound Calling, Customer Experience, Empathy, Rapport Building, Incident Resolution
Mexico City, Mexico · On-site
Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need. Scope client line of business assigned.
Skills: Basic Computer Skills, MS Office, Outlook, Excel, Word
San Andrés Cholula, Puebla, Mexico · On-site
Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need. Scope client line of business assigned.
Skills: Basic Computer Skills, MS Office, Outlook, Excel, Word
Alberta, Canada · Remote Solely
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Technical Troubleshooting, Customer Service, Active Listening, English Proficiency, French Proficiency
Noida, Uttar Pradesh, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Workforce Planning, Staffing, Scheduling, Forecasting, Operational Support
Malaysia · On-site
Qualifications Requirements: Education requirement: SPM/ Diploma/Degree and above. Experience in Workforce Management in a call centre/BPO environment will be added advantage Strong knowledge of WFM concepts: forecasting…
Skills: Workforce Management, Forecasting, Scheduling, Real-time Management, Reporting
India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Business Intelligence, Data Analysis, Market Trend Analysis, Competitor Strategy Analysis, Business Modeling
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Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Requires basic knowledge of job procedures and tools obtained through work experience. Vocational or basic technical education may be required, and the role involves moderate supervision.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
•Acting as liaison between customers, production and distribution departments related to specific customer orders
•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Offices: 21, Rue Balzac, Paris, Île-de-France 75008, FR
