Vice President Operations (SETTLEMENTS BACKGROUND) - Collateral and Risk Manila
Quezon City, Metro Manila, Philippines · On-site
Senior+$16B raised
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Full-time
Professional Development, Flexible Working
Posted 14d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
Provide daily operational support and leadership to ensure controls are maintained and operational risks are mitigated. Act as a primary escalation point for clients and business partners while driving process efficiency and quality customer service.
Requirements
Requires an experienced professional with a strong background in settlements, reconciliations, and risk management. Must possess excellent communication skills and the ability to design effective controls and conduct root cause analysis.
Full job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Vice President Operations (SETTLEMENTS BACKGROUND) - Collateral and Risk Manila.
Principal Responsibilities:
Provide daily operations support to ensure all controls are carried out accordingly as required. This will allow additional layer of control to prevent Operational Loss, Reputational Risk, etc.
Primary contact for the business and clients for escalation issues
To ensure all dispute processes are aligned globally to mitigate risk and gain on efficiency.
Provides quality customer service and ensures achievement of Performance Level Agreement (PLA)
Provide leadership and customer service to all, both top and lower Management, consistent with Group and Company policies and standards. Leading a cohesive team, working in a supportive team environment driven by people centric values.
Process specialist - to support and guide the team and act as a key referral point for escalation for team members.
Monitor team’s performance. Productivity and quality of work are monitored and achieved. Work is organized and completed within agreed timescales, in accordance with procedures.
Develop realistic and achievable strategies and action plans to address
Job Requirements
Effective risk management for the Settlements and Reconciliations functions
Drive business initiatives and innovation to simplify processes while reducing risk exposure
Collaborate with upstream and downstream teams to navigate complex scenarios
Design and maintain efficient and effective controls that ensure timely and accurate outputs from the team
Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved
Excellent business communication, both written and oral
Produce appropriate root cause analysis & follow though to eradicate thematic causes
Ensure full understanding of the products supported by the Clearing and Collateral business
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking