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Full-time
Posted 13d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Global Head of Network Management is responsible for identifying and managing risks across HSBC’s network of agent banks and financial market infrastructures. This role involves leading global teams, partnering with business heads to implement risk mitigation strategies, and ensuring regulatory assurance across all markets.
Requirements
Candidates must have a proven track record of leading high-performing network management organizations and designing complex risk frameworks. Strong leadership experience across multiple international locations and deep expertise in regulatory application are essential for this role.
Full job description
Job Title: Global Head of Network Management
Level: Managing Director – GCB2
Location: London
Overview:
The Global Head of Network Management is accountable for the firm wide identification and management of risk across HSBC’s Network of Agent Banks, in scope Intermediaries and Financial Market Infrastructure (e.g. CCPs, CSDs, Trading Venues) .
This key role ensures that HSBC’s firmwide businesses have a clear understanding of all risk and mitigants across their network, in order to manage their risk appetite effectively.
This role reports into the Head of Custody, Securities Services.
Key Responsibilities:
Leading the global team that identifies, manages, reports on and escalates network risk to all of HSBC’s businesses
Partnering with Business Heads to understand their risk appetites and ensuring that appropriate mitigation strategies are embedded in their framework
Managing relationships with Network providers (Agent Banks, in scope Intermediaries and Financial Market Infrastructure), ensuring optimal performance and outcomes. This includes onboarding / offboarding and risk management.
Proactively identifying risk management strategies appropriate to each business and executing on initiatives to support them
Delivering regulatory assurance across all home and network locations
Partnering with operational leads to ensure an appropriate framework is in place to manage operational risk in each market
Lead the development, implementation, and ownership of Management Information (MI) systems, ensuring accurate, timely, and actionable reporting of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to support strategic decision-making and drive business performance.
Provide strategic leadership and accountability for Network Management, overseeing client engagement initiatives and driving enhancement in client engagement to strengthen relationships, enhance service delivery, and support overall business objectives.
Own relationships with key regulators, where appropriate, representation at appropriate industry associations and maintaining an excellent understanding of relevant regulations and compliance standards and implementing these accordingly.
Driving the successful delivery of time-critical initiatives and programs
Managing and developing globally distributed teams, fostering a culture of high performance and collaboration
Ownership of Network Management costs, performance, optimisation and commercial strategy, including recharge allocation model to LoBs.
Experience Required:
Proven track record of leading a high performing Network Management organisation
Demonstrated experience in designing and implementing risk frameworks and risk management strategies
Deep experience in application of regulation across multiple jurisdictions
Design and delivery of risk management technology
Strong Operations leadership across multiple locations
Outstanding stakeholder engagement across multiple businesses, technology, clients, and regulators
Successful leadership of complex programmes within tight deadlines
Inspirational leadership of international teams across multiple locations
Skills & Competencies:
Exceptional presentation and communication skills, with the ability to influence at all levels
Strong negotiation skills and commercial acumen
Collaborative mindset, with a focus on cross-functional engagement
Proven ability to develop, lead, and inspire high-performing teams
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking