Associate Director, Client Transition Mgr., Prime Brokerage
New York, New York, United States · On-site
$175k–$200k/yr
Senior$16B raised
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million c…
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opp…
Assistant Manager- Video Customer Identification Programme (FTC 6 Months)
Chennai, Tamil Nadu, India · On-site
Mid level$16B raised
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Video KYC, Customer Due Diligence, AML Regulations, Customer Service, Communication Skills
Assistant Manager- Video Customer Identification Programme (FTC 6 Months)
Chennai, Tamil Nadu, India · On-site
Entry level$16B raised
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Customer Service, Video KYC, Customer Due Diligence, AML Regulations, Communication Skills
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million c…
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential HSBC International Wealth and Premier Bank…
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Financial Reporting, IRRBB, Net Interest Income (NII), Economic Value of Equity (EVE), Basel Framework
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Financial Reporting, IRRBB, Net Interest Income (NII), Economic Value of Equity (EVE), Basel Framework
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Manager - Markets and Securities Services (Global Macro)
London, England, United Kingdom · Hybrid
Senior$16B raised
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Regulatory Compliance, Risk Management, MiFID, MAR, DFA
Why join us? Issuer Services serve GBM and CMB clients issuing Loans and Bonds into the Capital Markets on a wholesale basis. Loan Agency and Administration of floating rate loan product (for ISV, GB and CMB lending busi…
Skills: Leadership, Organization and Planning, Standard Settlement Instructions (SSIs), SWIFT Standards, MT103 and MT202 Interpretation
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Data Centre Operations Manager (UAE National) (52811) Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here a…
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We are currently seeking a high calibre professional to join our team as a Assistant Vice President In this role you will: Manage a portfolio of inbound GNB relationships in Macau, focusing on revenue growth, business de…
Guangzhou City, Guangdong Province, China · Hybrid
Entry level$16B raised
Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理;发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果;根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务 任职要求: 良好的客户服务意识并愿意从事客户服…
Skills: Customer service, Cantonese, English communication, Problem solving, Teamwork
Guangzhou City, Guangdong Province, China · Hybrid
Entry level$16B raised
Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理;发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果;根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务 任职要求: 良好的客户服务意识并愿意从事客户服…
Skills: Customer Service, Cantonese, English Communication, Communication Skills, Problem Solving
Associate Director, Client Transition Mgr., Prime Brokerage
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$175k–$200k/yr
Full-time
Professional development opportunities, Competitive pay, Wellness Hub, Volunteerism policy, Matching gift program, Sustainability and Climate Change Initiatives
Posted 13d ago
~40 hrs/week
Responsibilities
Manage the end-to-end onboarding process for hedge fund and institutional clients by coordinating with internal legal, IT, and risk teams. Act as a trusted advisor to C-level executives to ensure timely go-live deadlines and drive growth through product cross-selling.
Requirements
Candidates should have current Prime Brokerage experience, specifically in a front-office client transition role, and a strong understanding of the hedge fund landscape. High organizational skills and the ability to pass relevant front-office certifications are required.
Full job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
As our Associate Director, Client Transition Mgr., Prime Brokerage, you will:
Manage the end-to-end onboarding of hedge fund and institutional clients
Work closely alongside the Prime Origination Sales and Product Sales teams, the Transition Manager will engage with clients to gather all their commercial, trading, technical and operational requirements once a new mandate has been won
Handle multiple cases simultaneously, working with numerous HSBC teams including but not limited to; Legal, IT, Operations, Trading, Margin, Risk and various Global Markets execution teams to on-board the client in an efficient and timely manner
Build and maintain relationships with external clients at all levels including but not limited to CEOs, CIOs, Founders, COOs, CROs, PMs and Head of Operations
Provide regular updates and managing client expectations throughout the on-boarding process, the Transition Manager will work with the client towards an agreed go-live deadline
Contribute to the profitability and growth of the Prime Brokerage client base by delivering excellent client experience and cross selling the firm’s products during the on-boarding process
Contribute to the development of HSBC’s product and platform by delivering enhancements to meet client requirements & generate revenue is also expected
Deliver ‘added value’ service to clients utilizing industry knowledge to be able to act as trusted advisor
Deliverr fair outcomes for our customers, operating with conduct which maintains the orderly and transparent operation of financial markets
Adhere to local regulatory policies applicable to the job holder, and acting on unusual/unacceptable activity or behaviors and escalating appropriately
Be an ambassador for HSBC and the Platforms business, promoting both at every opportunity and trying to win new business as well as maintaining our reputation
Ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization
Be responsible for managing and mitigating operational and conduct risks in their day-to-day operations. In executing these responsibilities, the Group has adopted risk management and internal control structures referred to as the 'Three Lines of Defense'. The job holder should understand their position within Three Lines of Defense and operate within operational risk policy, escalating in a timely manner where they are unsure
Adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
You´ll likely have the following skills to succeed in this role:
This is a front office certified role. The candidate will ideally already hold the necessary qualifications, and if not, would be expected to pass the relevant exams within the allotted timeframes
The ideal candidate will have current Prime Brokerage experience, preferably within a front office Client Transition role, and an understanding of the hedge fund landscape
Candidates are expected to be highly organized with excellent communication skills, demonstrate an ability to work independently to deadlines and prioritize effectively in a fast moving environment
Role requires a detail oriented, process driven approach and ability to co-ordinate and effectively manage multiple projects simultaneously
FINRA series 7 & 63 licenses are required.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
Related keywords
Prime BrokerageHedge FundsClient TransitionOnboardingFront OfficeInstitutional ClientsRisk ManagementThree Lines of DefenseComplianceGlobal MarketsOperational RiskFinancial MarketsProject CoordinationAsset ManagementSecurities and Broking Services
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking