About Us Overview Now is the time to join our team! At Brightview Senior Living, we believe in creating Vibrant Living experiences for residents by embracing a genuine commitment to STARS – our core values of Servi…
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The Concierge will greet and assist residents, guests, and callers while supporting the community's sales and administrative efforts. Responsibilities include maintaining lead databases, managing office supplies, and ensuring model apartments are ready for tours.
Requirements
Candidates must have an associate degree and at least two years of experience in a sales or administrative capacity. Strong computer skills, excellent communication abilities, and a commitment to service excellence are required.
Full job description
About Us
Overview
Now is the time to join our team!
At Brightview Senior Living, we believe in creating Vibrant Living experiences for residents by embracing a genuine commitment to STARS – our core values of Service, Teamwork, Action, Reputation, and Success. We are currently in need of a Concierge to help us open our newest NY community, Brightview Greenburgh! Brightview Greenburgh will provide high-end, senior independent living, assisted living, and memory care options for our new residents.
Responsibilities
You will create a vibrant Brightview experience by greeting, welcoming, engaging and assisting our residents, family members, guests and callers. If you have an interest in working with seniors and embrace Brightview’s STARS core values we want to hear from you! As a Concierge, you will:
Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
Greet, engage and assist callers and guests in a vibrant, professional and courteous manner.
Ensure that collateral materials such as brochures are up to date and readily available.
Work closely with the community Executive Director and Sales Director(s) in fielding inquiry calls.
Respond to inquiries and promote all that Brightview has to offer in terms of programming, dining services, care and safety.
Make follow-up calls to prospective residents and/or families to maintain contact.
Help maintain data in the Yardi lead base system ensuring that information is updated timely and accurately.
Continue to support the community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Brightview as a great place to live.
Help ensure that model apartments are well maintained and ready to show at all times.
Assist the Business Office Director and Recruiting Specialist with the interview process.
Assist the Business Office Director to ensure that all files remain within compliance.
Assist the Business Office Director with ordering and maintaining an adequate inventory of office and community supplies.
Salary Range
USD $19.50 - USD $22.50 /Hr.
Compensation Disclosure
The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.
Qualifications
In order to qualify, you must have knowledge of office equipment and basic computer skills, and the ability to manage multiple priorities. The ideal candidate will also have:
Associate degree and a minimum of two years of experience in either a Sales or Administrative capacity that involved significant amount of working with internal and external customers.
Self- motivated to take on new challenges and determine solutions.
The ability to quickly connect with people of varying demographics, backgrounds and experiences.
Strong customer service skills with demonstrated experience in building relationships.
Excellent written and verbal communication skills.
Exceptional computer skills and the ability to quickly master new applications.
Strong organizational skills with the ability to manage multiple priorities.
Strong attention to detail.
Positive attitude, enthusiasm and energy.
Ability and desire to be a team player.
Why work at Brightview?
Discover the Brightview Senior Living Difference!
1. Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.
2. Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.
3. Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well-being every day.
4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.
5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.
Equal Opportunity Employer
At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Brightview Senior Living, we are committed to nurturing vibrant communities where older adults can thrive with dignity and purpose. Our mission is driven by a dedicated team that embodies respect, integrity, and compassion in everything we do.
We provide a variety of roles across healthcare, hospitality, culinary services, and administration, ensuring ample opportunities for career growth and development. Whether you’re starting your journey or looking to expand your experience, Brightview offers the support needed to help you succeed.
Every day, our employees have the unique opportunity to make a significant impact in the lives of our residents. From delivering exceptional care to building meaningful relationships, the work at Brightview is not only professionally fulfilling but also personally enriching. We prioritize work-life balance, offering flexible schedules and competitive benefits that show our team members how much they are valued.
If you’re passionate about making a difference in the lives of others and seeking to join a dynamic, caring team, we invite you to explore our current job opportunities. Begin your rewarding journey with Brightview Senior Living today!
Offices: 218 North Charles Street, Suite 220, Baltimore, MD 21201, US · 170 W Greentree Rd, Marlton, NJ 08053, US · 8 Lee Airpark Dr, Edgewater, Maryland 21037, US · 396 Forest Ave, Paramus, NJ 07652, US · 469 Jumpers Hole Rd, Severna Park, Maryland 21146, US