Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, …
Skills: Customer service, Communication skills, Time management, Typing, Mathematics
Springfield, Massachusetts, United States · On-site
$48/hr–$52/hr
Overview Baystate Dental is now hiring a Full-Time Dental Hygienist in Springfield, Massachusetts! If you are currently in hygiene school, preparing for boards, waiting on licensure, or recently graduated, this program w…
Skills: Dental hygiene, Patient care, Clinical workflows, Oral health assessment, Dental X-rays
Springfield, Massachusetts, United States · On-site
$119k–$162k/yr
Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence seeks an Assistant Nurse Manager to join our leadership team on th…
Skills: Nursing leadership, Postpartum care, Lactation services, Parent education, Patient advocacy
Springfield, Massachusetts, United States · On-site
$21/hr–$29/hr
Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Breast Imaging Tracking Coordinator to join our experience Breast Imaging Team in Springfield, MA. RESPONSIBILITIES: The Brea…
Skills: Mammography tracking, Data management, Patient communication, Scheduling, Attention to detail
Springfield, Massachusetts, United States · Hybrid
$123k–$136k/yr
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Eversou…
Skills: Project management, Transmission project management, Leadership, Teambuilding, Coaching
Raymond JamesSpringfield, Massachusetts, United States · On-site
$10k–$55k/yr
Job Description Summary Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in-…
Skills: Client service, Administrative support, Communication, CRM software, Financial reporting
Springfield, Massachusetts, United States · On-site
$41/hr–$66/hr
Summary: Under the general supervision of the Nurse Manager/Assistant Nurse Manager, the registered nurse practices within the Professional Practice Model, the MA Nurse Practice Act, ANA Standards of Practice and Code of…
Skills: Patient assessment, Medication administration, Care planning, Clinical documentation, Patient education
Springfield, Massachusetts, United States · On-site
$3k–$3k/wk
Overview ER Registered Nurse travel assignment — Springfield, MA. Start date 09/07/2026 for 13 weeks. Weekly pay $2,541–$2,767 per week. Guaranteed hours 36 per week. Shift: 3x12 Nights. Setting: large, high-acuity emerg…
Skills: Emergency nursing, Patient stabilization, Airway management, Resuscitation, Clinical assessment
Springfield, Massachusetts, United States · On-site
Job Title: Direct Service Advocate Schedule: Part-time; Friday/Saturday, 11pm-7am; 15 hours bi-weekly Reports to: Assistant Program Director Starting Rate: $21.00 FLSA Status: Non-Exempt The YWCA of Western MA is dedicat…
Skills: Crisis intervention, Case management, Trauma-informed care, Advocacy, Shelter management
Springfield, Massachusetts, United States · On-site
The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services includ…
Skills: Crisis intervention, Advocacy, Case management, Trauma-informed care, Record keeping
Springfield, Massachusetts, United States · On-site
$19/hr–$21/hr
Position Summary Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or add…
Skills: Direct Care, Life Skills Training, Person-Centered Planning, Trauma-Informed Care, Crisis Intervention
Springfield, Massachusetts, United States · Remote OK
Join Horace Mann: Empower Educators, Achieve Financial Success Ready to Make a Difference? Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact …
Skills: Sales, Insurance, Financial planning, Presentation skills, Networking
Springfield, Massachusetts, United States · On-site
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. I. Job Summary Under management direction, a Hospital Services Worker travels between customer healt…
Skills: Customer service, Waste management, Communication skills, Time management, Safety compliance
Springfield, Massachusetts, United States · On-site
Overview Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves acces…
Skills: Dental assisting, Patient care, X-ray imaging, Sterilization, Oral hygiene instruction
Springfield, Massachusetts, United States · On-site
The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their …
Skills: Regulatory compliance, Investigation, Child development, Technical writing, Communication
Springfield, Massachusetts, United States · On-site
The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their …
Skills: Regulatory compliance, Investigation, Child development, Technical writing, Communication
Springfield, Massachusetts, United States · On-site
$23/hr
Job Title: Respite Worker Department: DDS Community Respite Program Reports To: Respite Coordinator FLSA Status: Non-Exempt (Hourly) Location: Springfield, MA Employment Type: Part-Time (10 hours/week) Salary Range: $23/…
Skills: Respite care, Person-centered support, Developmental disabilities support, Behavioral support, Safety awareness
Springfield, Massachusetts, United States · On-site
Who are we? Springfield Prep Charter School is a K-8 public charter school in Springfield, Massachusetts that prepares all students for high school, college, and life. We are driven by the belief that all children deserv…
Skills: Teaching, Co-teaching, Collaboration, Lesson planning, Curriculum development
Springfield, Massachusetts, United States · On-site
Are you a caring, organized, energetic, optimistic, reliable, team player with great interpersonal skills? COME WORK WITH US while we help build a world in which individuals with disabilities and other disadvantages real…
Skills: Billing, Payment reconciliation, Collections, Accounts receivable, Data entry
Springfield, Massachusetts, United States · On-site
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time SchedulesCompeti…
Skills: Customer service, Sales, Inventory management, Cash handling, Property maintenance
Springfield, Massachusetts, United States • On-site
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The Service Advisor acts as the primary liaison between customers and technicians, ensuring customer concerns are addressed and service needs are clearly communicated. They are responsible for conducting vehicle inspections, providing accurate repair estimates, and managing the repair order process from intake to delivery.
Candidates must possess strong communication, mathematical, and basic computer skills to effectively manage service documentation and customer interactions. The role requires the ability to perform physical tasks such as walking, standing, and lifting up to 25 pounds while working in a service center environment.
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor
The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first. This individual presents a welcoming, professional greeting to customers and helps identify, confirm, and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the required and recommended service/repairs are understood by the customer.
The Service Advisor reports to the Assistant Service Manager and Service Manager for day-to-day issues.
Answer incoming telephone calls in a welcoming and professional manner.
Greet customers in a welcoming and professional manner.
Identify, confirm, and offer resolution to customer concerns.
Communicate with the customers what needs to be done according to the manufacturer's recommended service maintenance items and explain the cost.
Assess customer needs by conducting a vehicle walk-around with the customer.
The company iPad was used to check the condition of the vehicle. They identified dents, dings, and scratches with the customer and obtained a signed condition report.
Attain a signed Repair Order from customers for the services requested.
Explain the multi-point inspection process.
Write complete and accurate repair orders using the CDK system.
Provide estimates that are accurate and support upfront pricing.
Obtain approval to review findings of multi-point inspection and associated prices.
Obtain approval to proceed with Additional Service Requests.
Return repair orders to the dispatcher or technician to complete the requested work immediately.
Communicate with technicians/dispatchers to clearly understand the services required and performed.
Follow up with the customers during the repair/servicing of the vehicles so they are aware of the status.
Receive and process cash or credit payments for all services performed and complete payment and repair order conciliation reports.
Upon completion of service, promptly and professionally deliver the vehicle to the customer.
Final Repair order explanation of services completed and future recommendations for services explained.
Performance Measurements – Performance Expectations
Customer Satisfaction Index At region or above
Hours per repair order
monthly averaging two hours per repair order
Additional Service Request (ASR) penetration 35% or above.
Maintain an effective labor rate of 85% of the door rate.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear
While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds
Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Qualifications
Communication skills – communicates effectively with others.
Time management – managing one’s own time and the time of others.
Typing – the ability to type efficiently to enter repair orders.
Mathematics – calculating service costs and counting change.
Basic computer skills
You'll do better at Balise!
Balise is one of the largest retailers of new and used vehicles in New England and is currently headquartered in West Springfield. The organization employs over 1,300 associates at dealerships, car washes, and related facilities in Massachusetts, Connecticut, and Rhode Island.
Offices: 122 Doty Circle, West Springfield, MA 01089, US
