Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Entry level
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, …
Skills: Customer service, Communication skills, Time management, Typing, Mathematics
Springfield, Massachusetts, United States · On-site
$21/hr–$29/hr
Entry level
Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Breast Imaging Tracking Coordinator to join our experience Breast Imaging Team in Springfield, MA. RESPONSIBILITIES: The Brea…
Skills: Mammography tracking, Data management, Patient communication, Scheduling, Attention to detail
Springfield, Massachusetts, United States · On-site
$119k–$162k/yr
Senior
Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence seeks an Assistant Nurse Manager to join our leadership team on th…
Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Entry level
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, …
Skills: Customer service, Communication skills, Time management, Typing, Mathematics
Springfield, Massachusetts, United States · On-site
$48/hr–$52/hr
Entry level$95M raised
Overview Baystate Dental is now hiring a Full-Time Dental Hygienist in Springfield, Massachusetts! If you are currently in hygiene school, preparing for boards, waiting on licensure, or recently graduated, this program w…
Skills: Dental hygiene, Patient care, Clinical workflows, Oral health assessment, Dental X-rays
Springfield, Massachusetts, United States · On-site
$41/hr–$66/hr
Entry level
Summary: Under the general supervision of the Nurse Manager/Assistant Nurse Manager, the registered nurse practices within the Professional Practice Model, the MA Nurse Practice Act, ANA Standards of Practice and Code of…
Part-time Registered Client Service Associate - Springfield, MA
Springfield, Massachusetts, United States · On-site
$10k–$55k/yr
Entry level$1.5B raised
Job Description Summary Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in-…
Springfield, Massachusetts, United States · On-site
Mid level
Overview Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great pla…
Skills: Nursing, Physical therapy, Social work, Care coordination, Clinical guidelines
Springfield, Massachusetts, United States · On-site
$16/hr–$25/hr
Entry level
MinUSD $16.77/Hr. MaxUSD $25.99/Hr. Overview Part time Night shift, 6:45pm - 7:15am Every 3rd weekend Support patients through a variety of diagnosis. As a Patient Care Technician (PCT) on the 2E Medical unit at Springfi…
Project Manager II, Transmission (Hybrid Schedule)
Springfield, Massachusetts, United States · Hybrid
$123k–$136k/yr
Senior$3.0B raised
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Eversou…
Springfield, Massachusetts, United States · On-site
$16/hr–$25/hr
Entry level
MinUSD $16.77/Hr. MaxUSD $25.99/Hr. Overview Full time Day shift, 6:45am - 7:15pm Every 3rd weekend Support patients through a variety of diagnosis. As a Patient Care Technician (PCT) on the 2E Medical unit at Springfiel…
Springfield, Massachusetts, United States · On-site
$17/hr–$28/hr
Entry level
Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Re…
Skills: Patient registration, Scheduling, Insurance authorization, Billing, Customer service
BJ's Wholesale Club
Recovery Clerk Part Time
Springfield, Massachusetts, United States · On-site
$16/hr–$19/hr
Entry level
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Customer service, Merchandising, Stocking, Inventory management, Attention to detail
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Entry level
Job DetailsJob Location: BDS - Springfield, MA 01103Salary Range: $18.00 - $25.00 HourlyAccounting Specialist – Corporate Accounting • In office position in Springfield, MA or Warwick, RI Join a well-establish…
Skills: Accounting, General ledger, Journal entries, Account reconciliation, Financial reporting
Springfield, Massachusetts, United States · On-site
$2k–$3k/wk
Mid level
Overview Registered Nurse - Med Surg Tele, travel assignment in Springfield, Massachusetts, United States. Start date 09/07/2026 for 13 weeks. Guaranteed hours 36 per week. Shift 3x12 Nights. This hospital-setting unit f…
Skills: Registered Nurse, Med-Surg, Telemetry, Patient Care, Clinical Assessment
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Entry level
Job DetailsJob Location: BDS - Springfield, MA 01103Salary Range: $18.00 - $25.00 HourlyAccounting Specialist – Corporate Accounting • In office position in Springfield, MA or Warwick, RI Join a well-establish…
Skills: Accounting, General ledger, Journal entries, Account reconciliation, Financial reporting
Springfield, Massachusetts, United States · On-site
Entry level$115M raised
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Job Description NOW HIRING NON-REGISTERED or NON-CERTIFIED MEDICAL ASSISTANTS Sign On Bonus eligible for Certified/Registered Medical Assistants! Baystate Health, a nationally recognized leader in healthcare quality and …
Skills: Vital signs monitoring, Patient intake, Clinical documentation, Patient discharge, Basic life support
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$40k–$100k/yr
Other
Health insurance, Dental insurance, Life insurance, Disability insurance, 401(k) with company match, Flexible spending accounts
Posted 3d ago
Apply by Oct 10
~40 hrs/week
Responsibilities
The Service Advisor acts as the primary liaison between customers and technicians, ensuring customer concerns are addressed and service needs are clearly communicated. They are responsible for conducting vehicle inspections, providing accurate repair estimates, and managing the repair order process from start to finish.
Requirements
Candidates must possess strong communication, mathematical, and basic computer skills to manage repair orders and interact with customers effectively. The role requires the ability to perform physical tasks such as walking, standing, and lifting up to 25 pounds.
Full job description
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first. This individual presents a welcoming, professional greeting to customers and helps identify, confirm, and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the required and recommended service/repairs are understood by the customer.
The Service Advisor reports to the Assistant Service Manager and Service Manager for day-to-day issues.
Job Description
Essential Functions and Duties
Answer incoming telephone calls in a welcoming and professional manner.
Follow the Initial Customer Contact
Greet customers in a welcoming and professional manner. Identify, confirm, and offer resolution to customer concerns. Communicate with the customers what needs to be done according to the manufacturer's recommended service maintenance items and explain the cost. Assess customer needs by conducting a vehicle walk-around with the customer. The company iPad was used to check the condition of the vehicle. They identified dents, dings, and scratches with the customer and obtained a signed condition report. Attain a signed Repair Order from customers for the services requested. Explain the multi-point inspection process. Write complete and accurate repair orders using the CDK system.
Customer Contact process
Provide estimates that are accurate and support upfront pricing. Obtain approval to review findings of multi-point inspection and associated prices. Obtain approval to proceed with Additional Service Requests. Return repair orders to the dispatcher or technician to complete the requested work immediately. Communicate with technicians/dispatchers to clearly understand the services required and performed. Follow up with the customers during the repair/servicing of the vehicles so they are aware of the status.
Follow the Customer Delivery process
Receive and process cash or credit payments for all services performed and complete payment and repair order conciliation reports. Upon completion of service, promptly and professionally deliver the vehicle to the customer. Final Repair order explanation of services completed and future recommendations for services explained.
Customer Satisfaction Index At region or above Hours per repair order
monthly averaging two hours per repair order
Additional Service Request (ASR) penetration 35% or above.
Effective Labor Rate
Maintain an effective labor rate of 85% of the door rate.
Environmental & Physical Requirements
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds
Benefits Include
Health, dental, life and disability insurance 401(k) with company match Flexible spending accounts
Paid Time-Off
Qualifications Communication skills – communicates effectively with others. Time management – managing one’s own time and the time of others. Typing – the ability to type efficiently to enter repair orders. Mathematics – calculating service costs and counting change. Basic computer skills
Balise is one of the largest retailers of new and used vehicles in New England and is currently headquartered in West Springfield. The organization employs over 1,300 associates at dealerships, car washes, and related facilities in Massachusetts, Connecticut, and Rhode Island.
Offices: 122 Doty Circle, West Springfield, MA 01089, US
New CarsUsed CarsVehicle ServiceParts and Accessoriesand Car WashLogisticsAutomotive