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Somerville, Massachusetts, United States · On-site
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Drive personal sales and meet performance metrics while delivering an exceptional customer experience. Coach team members and maintain visual and operational retail standards.
Requirements
Requires a high school diploma and at least 2 years of retail experience. Must possess strong communication skills and the ability to perform physical tasks including lifting up to 50 pounds.
Full job description
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.
Compensation
The compensation for this role is $20.00 hourly. In addition, this role is eligible for monthly commissions on qualifying mattress sales, per the commission agreement terms and conditions.
Job Summary
As a Sales Lead, you’ll take charge of driving personal sales, hitting performance goals, and delivering an exceptional customer experience while exemplifying Purple’s values, while also helping to develop and coach team members. This role will give you an opportunity to grow your selling skills, master product knowledge, and become a top-seller in our retail stores.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drive Sales & KPIs
Make strategic sales decisions that align to Purple’s values
Drive individual sales and results through sales strategies to meet Purple’s performance metrics
Establish clear personal goals, take ownership of results, consistently monitor progress, and track personal performance
Ability to work a flexible schedule including evenings, weekends, and holidays
Personal Development
Exhibit selling behavior that aligns with Purple’s strategy
Continuously grow in selling skills, performance, and product knowledge
Help foster a positive work environment
Uphold Visual and Operational Standards
Adheres to all Purple retail policies including safety and operational standards
Utilize company resources to uphold visual and operational standards
Provides excellent customer service and demonstrates a solution-oriented mindset
Ability to learn and communicate product knowledge to match customer’s needs
Demonstrates company values through behavior
REQUIRED SKILLS, EDUCATION AND EXPERIENCE
Minimum of high school diploma or equivalent
2+ years of experience working in a retail environment
Comfortable learning & adapting to new technology
Excellent interpersonal communication capabilities
Customer service-oriented attitude
Ability to stay organized and manage time effectively
Desire to improve selling behavior and problem solving
Understanding of basic business management functions
Enthusiasm and a positive attitude
Proven competencies in effective communication
Willingness to learn and tackle new challenges
PHYSICAL REQUIREMENTS
Physical Activities may occasionally include:
Ascending or descending ladders, stairs, ramps, and the like
Moving self in different positions to accomplish tasks in various environments
Communicating with others to exchange information.
Physical Activities may constantly include:
Remaining in a stationary position, often standing for prolonged periods;
Moving about to accomplish tasks or moving from one worksite to another, reaching or bending repeatedly
Adjusting or moving objects up to 50 pounds in all directions; Capability to lift up to 200 pounds via team lift or equipment
Repeating motions that may include the wrists, hands and/or fingers;
Operating power tools, depending on position;
Assessing the accuracy, neatness and thoroughness of the work assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a disability to perform the essential function.
Work Hours (Good Faith Estimate):
This part-time position is expected to work approximately 15-29 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.
PURPLE PERKS
401(k) Match
Earn a Mattress
Purple Swag
Amazing Purple Products
WHY WORK AT PURPLE?
Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Welcome to Purple — home of the one, the only, the Purple Grid™. Ranked #1 in Customer Satisfaction with bed in a box mattresses by J.D. Power, including best in both support and comfort! We’re a one-of-a-kind innovation brand that is on a mission to meaningfully improve lives by helping Every Body get the comfort they deserve and the support they need. Our premium comfort innovation products start in the bedroom and extend beyond to provide optimal comfort everywhere you go. With a variety of mattresses, bedding, bases, seat cushions, dog beds, and more, Purple is quickly becoming the iconic color of true comfort, true innovation, and truly feeling great.
While most new mattress companies only focus on just a simpler mattress buying experience with the same foam mattresses, Purple is committed to simply making a better mattress (with the better buying experience, to boot!). The only mattress with the Purple Grid™, Purple is instantly soft where you want it and firm where you need it – all at once. It's the comfort you crave, the support your back needs. Plus, 1,500+ open airways help dissipate body heat rather than trapping it, so you don't sleep hot.
It all started in 1989 when two engineer brothers, Tony and Terry Pearce, set out with a mission to invent technology and create local jobs that meaningfully improve the lives of everyone involved. Over the last 30+ years, the Brothers Pearce have revolutionized the comfort industry by innovating various No Pressure® cushioning materials used in everything from wheelchairs and critical care hospital beds to sporting goods and high-end mattresses. Then, in September of 2015, they successfully launched The No-Compromise Purple® Mattress on Kickstarter, and it's been uphill from there — continually inventing, improving, and creating ways to make the world a more comfortable place.
Offices: 4100 North Chapel Ridge Road, 200, Lehi, Utah 84048, US · 6832 West N Frontage Road, West Valley City, Utah 84128, US · 1325 Purple Lane, McDonough, Georgia 30252, US