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This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
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Somerville, Massachusetts, United States · On-site
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Somerville, Massachusetts, United States · On-site
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Somerville, Massachusetts, United States · On-site
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Full-time
bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The role involves creating engaging user guides, API documentation, and onboarding materials to make complex technical concepts accessible. You will partner with Engineering, Product, and Solutions teams to maintain accurate documentation that evolves with the product.
Requirements
Candidates must have a Bachelor's degree in a STEM field and at least 2 years of experience in technical writing for software or SaaS. Proficiency in modern documentation tools like Markdown and Git, along with the ability to read JSON and APIs, is required.
Full job description
We're quickly growing and super excited for you to join us!
About Topsort
At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed
Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.
Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.
Why Topsort? Why now?
Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.
What it’s like to work at Topsort
Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.
About the Role
We’re looking for a motivated, experienced, and creative Technical Writer to join our growing Engineering team in the US! As a spokesperson for Topsort’s products, you’ll turn complex concepts into engaging, visually appealing narratives. We want someone with a strong aesthetic sense and a creative mindset who can craft compelling stories that make our technology both accessible and exciting.
If you love storytelling and translating tech into impact, we’d love to hear from you!
What You’ll Do
Craft Engaging Documentation – Develop, refine, and maintain user guides, API documentation, and onboarding materials that make complex ideas easy to grasp.
Turn complex technical concepts into clear, engaging, and intuitive documentation for developers, customers, and internal teams.
Partner closely with Engineering, Product, and Solutions teams to deeply understand new features and translate them into high-quality documentation.
Build and maintain documentation that evolves alongside the product, ensuring accuracy as features and APIs change.
Improve the overall developer experience by identifying documentation gaps, collecting user feedback, and continuously refining content.
Establish documentation standards, templates, and best practices that scale with the company.
Use visuals, diagrams, code examples, and modern documentation techniques to make technical concepts easier to understand.
Requirements
Bachelor's degree in Computer Science, Engineering or another STEM-related field.
2+ years of experience as a Technical Writer supporting software products, APIs, developer platforms, or enterprise SaaS.
Excellent written communication skills with the ability to explain complex technical concepts in a simple, structured, and engaging way.
Comfortable reading technical documentation, APIs, JSON, and working closely with engineers to understand how products work.
Strong attention to detail and ability to maintain accuracy across a rapidly evolving product.
Experience using modern documentation platforms such as Markdown, Git, GitHub, CMS platforms, Notion, Confluence, or similar tools.
Highly organized with the ability to manage multiple documentation projects simultaneously.
Comfortable working in a fast-paced startup where priorities evolve and documentation often needs to be built from scratch.
Strong collaboration skills and confidence working cross-functionally with Engineering, Product, Design, and Customer-facing teams.
What We Value At Topsort, we seek professionals who embody the following qualities to drive our mission forward:
Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.
Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.
Do you sound like the right fit? Let's dive right in!
Topsort is the leading Retail Media Infrastructure company, supporting omni-channel retailers, marketplaces, and delivery apps across more than 40 countries worldwide.
We prioritize our customers, focus on innovative products, and adhere to a privacy-by-design ad monetization framework.
Our solutions leverage advanced AI and machine learning technology, making Silicon Valley's advertising expertise accessible to all through user-friendly, high-performance products.
Topsort’s customers include Ambev, Petco, HEB, Trademe, Poshmark, DeliveryHero’s Glovo, Nana and more..
Offices: San Francisco, CA, US · Santiago, CL · Sao Paolo, BR · Boston, MA 02143, US
AdvertisingSponsored ListingsAuction-based AdvertisingMarketplace MonetizationBanner AdsSponsored SearchSponsored BrandsSponsored ProductsAd PlatformAd Server
How much do Engineering jobs in Somerville, MA pay?
Based on 103 listings with disclosed salaries, most engineering jobs in Somerville, MA pay between $78k–$175k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Somerville, MA right now?
There are currently 119 open engineering positions in Somerville, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Somerville, MA?
Companies currently hiring include Formlabs, Tulip Interfaces, Mass General Brigham, AgZen, Somerville Public Library, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Somerville, MA?
Yes — 39 of the 119 open engineering positions offer remote or hybrid work (4 remote, 35 hybrid).
How do I apply for Engineering jobs in Somerville, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.