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Full-time
Posted 88d ago
Apply by Aug 8
~40 hrs/week
Responsibilities
The Account Representative is responsible for maintaining and growing customer relationships to achieve sales goals and acquire new revenue. This includes managing strategic accounts, penetrating existing accounts with new products, and documenting activity in CRM and SAP.
Requirements
Candidates must complete the SMC sales training program or possess equivalent industry experience with a comprehensive understanding of pneumatic components. A clean driving record and proficiency in computer tools are also required.
Full job description
PURPOSE
The Account Representative maintains and grows relationships with customers while achieving an assigned sales and growth goal.
This position is responsible for the acquisition of new account revenues, retention and service of existing business customers, and
the continuous pursuit of profitable growth opportunities.
ESSENTIAL DUTIES
Meet or exceed target sales goals as detailed by Branch and Sales Managers
Proactive management of strategic accounts
Serves as the primary contact for assigned customer accounts and is responsible for customer satisfaction.
Penetrate assigned accounts by selling new or additional products to current buyers, finding additional buyers within the existing customer, and/or selling to additional customer locations.
Develop relationships with key decision-makers within designated strategic target accounts; respected by customer’s top management team.
Sells the company’s complete offering of products and services
Aware and in pursuit of opportunities for account growth and new business
Document sales calls, projects, opportunities, contacts, success reports and activity in CRM
Completes detailed SAP and forecasts as required
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available
Completes required technical training and development objectives within the assigned time frame
Demonstrate initiative and proactive skills with co-workers, peers, and customers
Assist in the training of Sales Trainees and Sales Associates when appropriate
Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
Varying work hours
MINIMUM REQUIREMENTS
Completion of the SMC sales training program or equivalent sales and industry experience
Comprehensive understanding of pneumatic components and their application
Thorough knowledge and understanding of SMC policies and procedures, preferred
Thorough knowledge and understanding of SMC product line, preferred
Basic understanding of competitive product lines
Excellent communication and problem-solving skills
Proficient in the use of computers and ability to learn new programs and tools as required