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$16/hr–$19/hr
Full-time, Part-time
Health Insurance, Dental Insurance, Vision Insurance, Medical Insurance, Paid vacation, Paid holidays
Posted 3d ago
~40 hrs/week
Responsibilities
The Service Advisor manages customer relationships by greeting them, explaining repair estimates, and obtaining approval for services. They also coordinate with technicians to ensure timely completion of repairs and maintain accurate financial paperwork.
Requirements
Candidates should have at least two years of automotive experience and strong interpersonal and communication skills. Reliable transportation is required, and familiarity with auto estimating software like R.O. Writer is preferred.
Full job description
Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses
Full Time and Part Time
Benefits Include:
-Health Insurance (Dental, Vision, Medical)
-Paid vacation and holidays
-Matching 401(k)
-Paid on-the-job training
-Leadership development and coaching
-Company provided uniforms
-Tuition reimbursement including technical certifications
-Safety shoes offered through the company
-No late evenings
Required Qualifications:
-Automotive experience (two years or more preferred)
-Reliable transportation to and from work
-Communicate directly with customers and relay vehicle issues to the Mechanic
-Suggest maintenance and repair services to the customer
based upon vehicle’s diagnosis
-Have effective interpersonal, oral, and communication skills
-Bilingual applicants preferred
As a Service Advisor, you will:
-Establish and maintain good working relationships with customers to encourage repeat and referral business
-Greet customers and provide excellent customer service
-Create repair orders and communicate with technicians to ensure timely completion of repairs
-Explain repair estimates and obtain customer approval before proceeding with repairs
-Keep customers informed about the status of their vehicles throughout the repair process
-Reconcile daily and weekly paperwork for finance records
-Maintain high-quality service repairs and minimize comebacks
-Familiarity with auto estimating software R.O. Writer is preferred
A Mission with a Company – Join Us!
PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is "Changing Lives Through Stewardship,” and that starts with our great people.
PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.
Valvoline Inc., the quick, easy, trusted name in preventive vehicle maintenance, leads the industry with automotive service innovations that simplify consumers lives and take the worry out of vehicle care. To do this, we take pride in hiring the most innovative and creative minds and helping shape long-term careers. Explore our opportunities and take the step to join us today.
Offices: 100 Valvoline Way, Lexington, Kentucky 40509, US
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