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The specialist provides initial psychosocial assessments, crisis intervention, and therapy for patients in the emergency department. They also coordinate patient transitions and admissions by collaborating with physicians, nursing teams, and community agencies.
Requirements
Candidates must hold a Master’s degree in social work, counseling, or a related field and possess one to three years of relevant experience. A BLS certification is required, along with strong crisis intervention and communication skills.
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


The ED Psych Assessment Specialist provides services to patients with mental health complaints from adolescents through advanced adulthood in an emergency department setting. Services include initial assessment, crisis, individual and group therapy. Provides psychosocial assessments, interviews, and treatments and works closely with other healthcare team members, community resources, and regulatory agencies to facilitate the transition of patients from the ED to their next continuum of care. Serves as a patient advocate.
Some of the duties include, but are not limited to:
Provides assessment, consultation and referral services to individuals who are self-referred, or referred by physicians, counselors, agencies, and other referral services.
Coordinates and facilitates treatment/referral recommendations with the psychiatrist and other physicians when there are also medical issues to be considered in the placement and treatment plan.
Documents on all pertinent intake information in the electronic medical record and Doc to Doc.
Establishes good working rapport with internal and external providers and care givers. Utilizes effective communication skills in a team environment. Establishes, maintains, and promotes positive and professional communication. Demonstrates excellent telephone etiquette and interpersonal skills. Receives and screens incoming calls via multi-line system.
Coordinates the patient's admission internally and externally by serving as a liaison between Emergency Psychiatry Triage services, physician team, nursing team, other mental health professionals, community services and family members as appropriate.
Follows up on all referral inquiries which require further information or action regarding intake or admission procedures.
Maintains current knowledge of the civil commitment process and coordinates involuntary admissions with the local Community Services Board Crisis Service when indicated.
Must be knowledgeable of external resources available in the community to access appropriate resources for the patient.
Demonstrates the ability to work within a technologically advances environment to facilitate patient throughput. Operates specialized software programs and computer systems that include but not limited to bed board, Tele-tracking, web x-change, epic and outlook.
Monday-Thursday 9pm-7am



What We Require:
Education: Master’s degree in social work, counseling, or a related field is required.
Experience: One to three years of related experience is required
Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must be able to complete orientation and competency validation for the position successfully. Must have crisis intervention skills, cultural competence, integrity, and courteous disposition. De-escalation training must be successfully completed within four months of hire and then maintained going forward. Excellent organizational and time management skills
This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.



Compensation Range:
$25.77 - $38.66
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.
For more information, contact the HR Service Center at 1-800-599-2537.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Personify Health
Carilion Clinic is a non-profit health care organization serving nearly one million people in Virginia through hospitals, outpatient specialty centers and advanced primary care practices. Led by multi-specialty physician teams with a shared philosophy that puts the patient first, Carilion is committed to improving outcomes for every patient while advancing the quality of care through medical education and research. For more information, visit CarilionClinic.org.
Any text, graphics or images are for informational purposes only and not intended to be relied upon solely for medical advice nor as promotional endorsements of any third parties.
Offices: P.O. Box 13367, Roanoke, Virginia 24033, US · 1906 Belleview Ave SE, Roanoke, VA 240414, US
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