AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
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J. Jill
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J. Jill
Retail Business Analyst
Quincy, Massachusetts, United States · On-site
$75k–$85k/yr
Mid level$108M raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$15/hr–$16/hr
Part-time
Competitive pay, Company culture, Medical plan, Dental plan, Vision plan, In-store discount
Posted 45d ago
Apply by Sep 12
~40 hrs/week
Responsibilities
Retail Sales Associates are responsible for providing expert automotive advice and ensuring customers find the right parts for their needs. They also maintain store inventory and contribute to a positive, sales-driven retail environment.
Requirements
Candidates must be at least 16 years old and capable of lifting and loading merchandise. A flexible schedule including nights and weekends is required, and basic automotive knowledge is preferred.
Full job description
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork, or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.
Responsibilities
Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
Product Knowledge – Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.
Qualifications
What We’re Looking For
Minimum Age Requirement: Must be at least 16 years old to apply.
Physical Requirements: Ability to lift, load and deliver merchandise.
Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You’ll Go The Extra Mile If You Have
Automotive Knowledge: Basic knowledge of automotive parts is preferred.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail.
Certifications: Automotive Service Excellence (ASE) Certification.
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Fair Chance:
An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.
AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.
Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers.
From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
Offices: 123 South Front Street, Memphis, TN 38103, US
Automotive Replacement Parts & AccessoriesRetaileCommerceAutomotive Repair Softwareand OperationsE-CommerceSalesRetailAutomotive