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Design, develop, and maintain scalable software applications and SQL Server databases to power global learning experiences. Collaborate with cross-functional teams to deliver integrations and provide level 2 technical support for learning systems.
Requires a Bachelor's degree in Computer Science or a related field with 2-4 years of professional software development experience. Proficiency in C#, ASP.NET Core, and SQL Server is essential, along with experience in REST API development.
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Sr Software Engineer - CX Learning
We are seeking a motivated Software Engineer to join the Customer Experience (CX) Learning team. Our team supports the people, processes and systems that ensure an excellent product learning experience for our customers, internals, and partners across the globe.
In this role, you will help build scalable, secure applications and services that power global learning experiences. You will collaborate closely with global team members and cross-functional partners while continuing to build your technical depth, domain knowledge, and professional skills.
Responsibilities
* Design, develop, and maintain code for software applications
* Maintain SQL Server database schemas, tables, and relationships to support application requirements.
* Collaborate with cross-functional teams to deliver scalable integrations between learning platforms and other UKG systems.
* Participate in regular stand-up meetings, code reviews to ensure adherence to coding standards and best practices, and contribute to testing efforts, including unit tests and automated test suites as applicable.
* Troubleshoot and resolve technical issues in development and production environments with guidance from senior engineers.
* Provide level 2 troubleshooting and support for both internal and customer-facing learning systems and tools, ensuring reliable and seamless learning experiences for all users.
* Create and maintain clear, accurate, and organized technical documentation for code and processes to support team knowledge sharing and operational readiness.
Required Qualifications
* Bachelor’s degree in Computer Science, Engineering, or a related technical field
* 2–4 years of professional software development experience
* Experience building and supporting software applications in a collaborative team environment
* Strong proficiency in C# and ASP.NET Core for software application development
* Solid knowledge of JavaScript, HTML, and CSS
* Experience with SQL Server and designing relational databases
* Hands-on experience developing and integrating REST APIs
* Familiarity with version control systems such as GitHub, Azure DevOps, or similar tools
* Understanding of secure coding practices and basic cloud concepts
* Ability to adapt to change, and adjust priorities as needed
* Strong analytical thinking and problem-solving skills
* Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.
* Demonstrates a growth mindset by seeking feedback, learning from experience, and pursuing continuous learning and improvement ### Preferred Qualifications
* Experience with automated testing tools, such as Playwright or Selenium
* Familiarity with Learning Management Systems (LMS), Learning Experience Platforms (LXP) integrations, and/or Salesforce integrations
* Experience using Visual Studio, especially with productivity tools like GitHub Copilot
* Practical experience leveraging AI-powered tools to enhance productivity, code quality, documentation, testing, or general workflows Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge.
