Nashville, Tennessee, United States · Hybrid
Warby Parker is on the lookout for an Associate Manager, CX Workforce Operations to elevate our best-in-class customer experience workforce operations. In this role, you will own workforce management analytics, support t…
Skills: Workforce Management, CRM Routing Design, Performance Analytics, Data Analysis, Vendor Management
Nashville, Tennessee, United States · On-site
JOB SUMMARY: A Histotechnician (HT) prepares human body tissue for examination by other laboratory professionals. The person in this position performs embedding, microtomy, and all related histology tasks. This position …
Skills: Embedding, Microtomy, Special Stains, Immunohistochemistry, Quality Control
Nashville, Tennessee, United States · On-site
Project Engineer III for Nashville, TN This position is typically held by an individual that has at least 4 years’ experience in construction of low voltage electrical systems and preferably industry knowledge. Thi…
Skills: Project Coordination, Building Automation Systems, Security Management Systems, HVAC Installation, Commissioning
Nashville, Tennessee, United States · On-site
$60k–$78k/yr
Company Description Starting from $60,000 annually plus monthly training incentive of $1,500* *Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on restau…
Skills: Strategic Direction, People Development, Sales Growth, Profit Growth, Budgeting
Nashville, Tennessee, United States · Hybrid
$65k–$80k/yr
Roadway EIT Department: Transportation Employment Type: Full Time Location: Nashville, TN Compensation: $65,000 - $80,000 / year Description As a top 14 transportation firm, HMB has some of the largest infrastructure pro…
Skills: Roadway design, OpenRoads Designer, EIT Certification, Technical report writing, Construction document preparation
Nashville, Tennessee, United States · On-site
Summary/Objectives The National Accounts AP Specialist handles account payables processes involving external vendors and partners. Essential Functions Reasonable accommodation may be made to enable individuals with disab…
Skills: Accounts Payable, Invoice Processing, Contract Management, Vendor Communication, Administrative Support
SV AcademyNashville, Tennessee, United States · Hybrid
$50k–$80k/yr
You don't pay us. We pay you. SV Academy is hiring Business Development Representatives. Free sales training, a 90-day paid Residency at $2,500 USD/month plus 100% commission, then transfer to a partner company's payroll…
Skills: Cold Calling, Outbound Prospecting, Lead Qualification, B2B Sales, CRM Management
Nashville, Tennessee, United States · On-site
This student worker position will work with Event Management to set-up and strike events that occur on-campus, specifically for The Gathering on Tuesday's for setup from 6 AM-8:30 AM as well as from 11:55 AM-1:15 PM for …
Skills: Reliability, Flexibility, Problem Solving, Teamwork, Multi-tasking
Nashville, Tennessee, United States · Hybrid
$85k–$115k/yr
Water/Wastewater Engineer Department: Water/Wastewater Employment Type: Full Time Location: Nashville, TN Compensation: $85,000 - $115,000 / year Description We're looking for a Water Resources Engineer to join the HMB t…
Skills: Civil Engineering, Water Treatment Plant Design, Public Infrastructure Projects, Project Management, Client Management
Nashville, Tennessee, United States · On-site
POSITION SUMMARY Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts…
Skills: Event Setup, Logistics, Physical Stamina, Professional Communication, Inventory Stocking
Nashville, Tennessee, United States · On-site
Student worker position in the Event Management department to assist with the execution of on-campus events. Must be able to lift objects and stand on feet for multiple hours on event days. Must be able to work as a team…
Skills: Event Execution, Teamwork, Communication, Client Interaction, Event Set-up
Nashville, Tennessee, United States · On-site
Description Aria Care Partners is seeking a mobile Podiatrist to provide general podiatry services to residents in facilities. Must already possess license in current state, as well as, valid driver’s license. No on call…
Skills: Podiatric Care, Patient Treatment, Chart Documentation, Medical Billing Coding, NextGen EMR
Nashville, Tennessee, United States · On-site
Explore! Community School is seeking a passionate, energetic and innovative leader to spearhead our community engagement and recruitment efforts. The community engagement function includes leveraging positive relationshi…
Skills: Community Engagement, Student Recruitment, Relationship Building, Attendance Monitoring, Marketing
Nashville, Tennessee, United States · On-site
$18/hr
POSITION SUMMARY Tutors are responsible for providing hands-on support and assistance to students grades K – 8, including homework help and tutoring support in math, reading, and writing. Tutors also provide opport…
Skills: Tutoring, Homework Help, Math Instruction, Reading Instruction, Writing Instruction
Nashville, Tennessee, United States · On-site
$20/hr–$21/hr
Description Are you the kind of person who lights up a room? Do you love people, love social media, and love the thrill of closing a deal? If you’re fun, upbeat, and ready to turn your personality into a paycheck—this op…
Skills: Leasing, Sales, Customer Service, Resident Relations, Collections
Nashville, Tennessee, United States · On-site
Duties and Responsibilities • Support the successful execution of the university's overall vision for catering and events. • Provide administrative support for the Catering & Events team in a fast-paced, high-volume envi…
Skills: Event Planning, Administrative Support, Budgeting and Billing, Procurement, Inventory Management
Nashville, Tennessee, United States · On-site
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: B2B Sales, Prospecting, Networking, Cold Calling, HubSpot
Nashville, Tennessee, United States · On-site
Procurement Operational Excellence Specialist Shape the Future of Procurement We are looking for a highly driven, innovative, and versatile leader to join our North America Procurement Effectiveness Team. As part of the …
Skills: Project Management, Stakeholder Management, Change Management, AI Tools, Automation
Nashville, Tennessee, United States · On-site
POSITION SUMMARY: The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable …
Skills: Shipment Processing, Replenishment, Merchandising, Inventory Management, Visual Standards
Nashville, Tennessee, United States · On-site
POSITION SUMMARY: The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowl…
Skills: Customer Service, Sales, Product Knowledge, Cash Handling, Visual Merchandising
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The role focuses on managing CX workforce operations, including CRM routing design, workforce analytics, and partner performance governance. You will collaborate with leadership to monitor staffing levels and optimize service levels for both agents and customers.
Candidates need 3+ years of experience in customer service operations and performance analytics. Proficiency with WFM and CRM platforms like Salesforce, Aspect, or AWS Connect is required.
Warby Parker is on the lookout for an Associate Manager, CX Workforce Operations to elevate our best-in-class customer experience workforce operations. In this role, you will own workforce management analytics, support the Partner performance governance function, and serve as a primary driver of CRM routing design and testing. You will combine deep operational expertise with a rigorous analytical mindset to build smarter system routing, stronger partner relationships, and better outcomes for both agents and customers.
What you’ll do:
Who you are:
Extra credit:
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
