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The Area Cleaning Supervisor manages site cleaners to ensure high cleaning standards are met according to client specifications. They are responsible for people leadership, quality assurance inspections, and the economical use of materials and manpower.
Candidates must have a high school diploma and 1-3 or more years of cleaning supervisory experience. Proficiency in managing, communicating with, and motivating workforce teams is required.
SUMMARY
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment and manpower.
KEY DUTIES & RESPONSIBILITIES
People Leadership
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:
· Full involvement with recruiting talent.
· Provides mentoring, coaching and guidance to all team members.
· Objectively recommends compensation adjustments.
· Manages all aspects of performance.
· Make decisions in matters of employment, training, discipline, termination of staff under their jurisdiction.
· Conduct evaluation interviews for cleaning personnel.
Supervisory Duties
· Manage and oversee Site Cleaner providing direction and support to ensure that the Cleaners are delivering cleaning services to the facility per the client’s MSA SOW and BGIS processes and procedures.
· Become fully familiar with the janitorial SOW as stated in the client’s MSA.
· Inspect the Cleaner’s work and meet with team to review and to discuss how to improve.
· Ensure that the Cleaners have the resources required to deliver the contract level of janitorial services.
· Provide a clean, safe and pleasant environment.
· Consult with BGIS Property Manager and FMZ team on a regular basis, regarding the condition of the building.
· Control activities of all cleaners by selecting, supervising, training, directing and developing personnel to achieve competence within the cleaning responsibilities.
· Set priorities in scheduling of project duties for Cleaning Staff.
· Conduct Monthly staff and training meetings.
· Coordinate with Cleaners any special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services.
Communications
· Maintain effective communications with the Property Manager.
· Consult with Property Manager for specific projects and work orders and follow up on special project work.
· Liaise on a regular basis with BGIS Property Manager.
· Inform Property Manager or designate in the event of your absence.
Supply Inventory and Quality Assurance
Documentation and Recommendations
· Make independent decisions and consult with Property Manager, as necessary, in the day-to-day operations of the BGIS Cleaners and keep documentations as required by client MSA and BGIS.
· Analyze innovative trends in the Cleaning Industry with respect to equipment, materials and methods and recommend changes to the Regional Operations Manager.
· Complete payroll forms, TCP reports, variance records, cost control reports and supplies cost reports.
· Other duties as required.
KNOWLEDGE & SKILLS
· Experience of managing, communicating and motivating workforce teams.
· Good communication skills.
· Ability to organize and manage work programs.
· 1-3 years or more of cleaning supervisory experience.
· Flexible and willing attitude to working hours as overtime, nights and weekend on a rotation basis.
· Willingness to learn and acquire new skills.
· Problem solving through applying established procedures.
· High school diploma.
Licenses and/or Professional Accreditation
This is a regular, full-time position with an hourly range of $22.72 - $26.73 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totalling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS est un leader mondial des services de gestion intégrée des installations. Plus de 600 millions de pieds carrés de portefeuilles clients répartis sur plusieurs marchés, notamment ceux des gouvernements, de l’enseignement supérieur, des services publics, des télécommunications, des services financiers, du pétrole et du gaz, des soins de santé et de l’information dans les nuages. En plus de gérer un portefeuille diversifié de bureaux, de commerces de détail, de collèges, d'hôpitaux et d'actifs industriels, BGIS est un leader mondial de la gestion de centres de données et d'autres environnements critiques.
Offices: 4175 14th Avenue, Markham, ON L3R 0J2, CA · Level 15, 120 Albert Street,, Auckland, North Island 1010, NZ · 680 George Street, Level 36, Sydney, NSW 2000, AU · 140 Robinson Road,, #18-50, Singapore, Singapore 068907, SG · 78 Lyndhurst Terrance, 23/F The Workstations, Central, Hong Kong 0000, HK
