Medford, Oregon, United States · On-site
$20/hr–$23/hr
Driveway Driveway.com | Customer Satisfaction Representative Location: 150 N. Bartlett St, Medford, OR 97501 Compensation: $20.00-$23.00 Driveway is where car buying and selling meets convenience—with no haggling, no pre…
Skills: Customer Satisfaction, Communication Skills, Attention To Detail, Warranty Claims, Collections
Medford, Oregon, United States · On-site
$15/hr–$18/hr
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of…
Skills: Facility Maintenance, Customer Service, Cleaning, Inventory Management, Safety Compliance
Medford, Oregon, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Medford, Oregon, United States · On-site
$20/hr–$23/hr
Dealership:L0397 Driveway Home Office Driveway.com | Customer Satisfaction Representative Location: 150 N. Bartlett St, Medford, OR 97501 Compensation: $20.00-$23.00 Driveway is where car buying and selling meets conveni…
Skills: Customer Satisfaction Improvement, Communication Skills, Attention To Detail, Warranty Claims, Collections
Medford, Oregon, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Medford, Oregon, United States · On-site
Overview LPN - On Call Rogue Valley Manor is seeking qualified and compassionate LPN's to join our healthcare team. Come join our dynamic and passionate healthcare team! Pay: $33.00-$41.83 / hour DOE Schedules Available:…
Skills: Nursing Care, Patient Compassion, Healthcare Delivery
Medford, Oregon, United States · On-site
This position is responsible for performing the daily inspections of incoming materials to ensure the quality of the merchandise received is up to specification. Verify that product meets all requirements set forth by th…
Skills: Quality Control, Incoming Inspection, Technical Writing, Basic Mathematics, Compliance Monitoring
Medford, Oregon, United States · On-site
This position is responsible for performing the daily inspections of incoming materials to ensure the quality of the merchandise received is up to specification. Verify that product meets all requirements set forth by th…
Skills: Quality Control, Incoming Inspection, Technical Writing, Basic Mathematics, Compliance Monitoring
Medford, Oregon, United States · On-site
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's cor…
Skills: Cashiering, Customer Service, Inventory Recovery, Compliance Documentation, Reporting
Medford, Oregon, United States · On-site
$107k–$134k/yr
Role: The Senior Software Engineer will leverage expertise with PL/SQL and Python to design, develop, test and optimize database driven applications to augment Rogue's core banking platform (Fiserv DNA). Collaborate with…
Skills: Python, PHP, .NET C#, .NET VB, MS-SQL Server
Medford, Oregon, United States · On-site
The role of a Deli Clerk: • A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. • As a Deli team member, you will establish and ma…
Skills: Customer Service, Food Production, Cooking Techniques, Communication, Teamwork
Medford, Oregon, United States · On-site
WANT TO BE PART OF A 10% PROFIT SHARING PLAN AND GET GENEROUS PERFORMANCE BONUSES. Are you looking for a Career with growth opportunities? Want to work in a place that feels like home? Ed Staub and Sons Petroleum, Inc is…
Skills: Safe Driving, Fuel Delivery, Route Driving, Hazmat Handling, Tanker Operations
Medford, Oregon, United States · On-site
The Way We Live. We strive for excellence in everything we do in life. Our crafted drinks are a way we show respect for our customers and ourselves. They are the beginning of a relationship built on trust and care that t…
Skills: Servant Leadership, Customer Service, Team Mentoring, Inventory Management, Cash Management
Medford, Oregon, United States · On-site
$20/hr–$32/hr
Security Officer (on - call, variable shift position) at Providence Medford Medical Center Want to know what's like working at Providence? Click here! Receives general direction from the Security Manager, Supervisor or L…
Skills: Security Patrols, Patient Restraint, Threat Assessment, Incident Investigation, Microsoft Office
Medford, Oregon, United States · On-site
$21/hr–$27/hr
About us Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and oper…
Skills: HVAC Controls, System Commissioning, Troubleshooting, Electrical Systems, Mechanical Systems
Medford, Oregon, United States · On-site
Job DetailsJob Location: Medford OR 3PL - White City , OR 97501Position Type: Full TimeEducation Level: ORTravel Percentage: OnsiteJob Category: Skilled Labor - TradesTemco Logistics, the fastest-growing appliance delive…
Skills: Box Truck Operation, Appliance Installation, Customer Service, GPS Navigation, Basic Plumbing
Medford, Oregon, United States · On-site
$15/hr–$20/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Communication skills, Sound judgment, Basic computer skills, Time management, Investigative skills
Medford, Oregon, United States · On-site
$26/hr
Job DetailsJob Location: HEADQUARTERS - Medford, OR 97501Position Type: Full TimeSalary Range: $26.75 HourlyJob Category: RetailThe HR Generalist position contributes to the daily operations that align our culture and te…
Skills: Recruiting, Hiring, Training, Compensation, Benefits Administration
Boise, Idaho, United States · Hybrid
$77k–$125k/yr
Project Implementation Manager I or II, DOE Hybrid opportunity in Boise, ID; Lewiston, ID; Medford, OR; Portland, OR; Renton, WA; Vancouver, WA; Spokane, WA; Burlington, WA; Salt Lake City, UT Build a career with purpose…
Skills: Project Management, Leadership, Analytical Ability, Stakeholder Communication, Risk Mitigation
Medford, Oregon, United States · On-site
$55k–$59k/yr
Job DetailsJob Location: Medford - Medford, OR 97504Position Type: Full TimeSalary Range: $55,000.00 - $59,000.00 SalaryTimber Country Coca-Cola Beverages is a locally owned, family-operated Coca-Cola distributor, proudl…
Skills: Account Management, Merchandising, Sales, Inventory Management, Customer Service
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Lead customer satisfaction improvement initiatives and act as the primary liaison between the dealership and customers. Track customer concerns using FreshDesk and collaborate with the Brand Team to resolve reviews and social media sentiment.
Requires a high school diploma or equivalent and basic computer skills. Experience in warranty claims or collections is highly preferred.
Location: 150 N. Bartlett St, Medford, OR 97501
Compensation: $20.00-$23.00
Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver smarter, smoother experience. We’re big on innovation, big on people, and always driving forward.
Join the team at Driveway, where customer satisfaction is our priority!
As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers. Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly.
Lead customer satisfaction improvement initiatives at assigned store(s).
Act as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed.
Develop and implement continuous improvement plans to enhance customer satisfaction.
Follow up with customers within 48 hours to ensure their satisfaction.
Track and trend customer concerns and survey scores using the FreshDesk Omni Program.
Collaborate with the Reputation and Brand Team on reviews and social media sentiment.
Develop processes for handling Better Business Bureau reviews and coordinate with dealership staff for comprehensive resolutions.
Attention to detail and sense of urgency.
Strong communication skills.
Warranty Claims or Collections experience highly preferred
Basic computer skills.
Team player with a positive attitude.
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Growth Powered By People
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off. Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people. As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process. Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire. We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations. Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
Offices: 150 N. Bartlett St., Medford, OR 97501, US
