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Manchester, England, United Kingdom · Hybrid
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You will own the end-to-end relationship with manufacturing partners, including performance management, commercial negotiations, and network composition. You will also be responsible for auditing partners, ensuring data accuracy, and making strategic decisions on network expansion and consolidation.
Candidates must have a solid technical grounding in mechanical engineering with the ability to read drawings and judge manufacturability. Strong commercial instincts, negotiation experience, and the ability to manage operational data are essential for this role.
Fractory is changing the way manufacturing works, and our Manufacturing Partner network is the engine behind it. As we grow, we're expanding the resource into a dedicated role to lead the strength, quality, and growth of that network - the partners who turn our customers' designs into finished parts.
We're looking for someone to take that ownership into one seat. By reporting directly to the Head of Partner Network you'll build and manage the relationships with our Manufacturing Partners in your region, guide how the network develops, and make sure Fractory always has the right capability and capacity to deliver for our customers - while keeping partner data and ways of working reliable as we scale.
Based in Manchester and happy to work hybrid, with regular travel to partners across the network on a rolling schedule
A solid technical grounding in mechanical engineering — degree or equivalent hands-on industry experience — you can read a drawing, understand tolerances and materials, and judge manufacturability
Working knowledge of Fractory's core processes (laser cutting, bending, CNC machining, welding, surface treatment and coating, assembly) — enough to judge partner suitability on process fit, not just price
Commercial instincts and real negotiation experience — price, lead time, invoicing terms — and the judgement to know when to push, when to switch, and when to invest in a partner
Comfort with operational data — you can look at partner performance views and turn them into add, cut, and expand decisions
Strong relationship-management instincts — you build trust-based, long-term partnerships while holding partners accountable to our standards, including the hard conversations
Structured, self-directed and accountable — clear KPI ownership, not a lot of hand-holding
Have worked at a contract manufacturer, fabrication shop, job shop, or metal/engineering service provider — you know the partner-side view first-hand
Have sat in strategic sourcing, category management, partner development, or supply-base management within mechanical engineering, metal fabrication, or distributed manufacturing
Are familiar with quality management systems (ISO 9001, AS9100) and partner quality auditing
Can evaluate technical quotes and specs and spot mispriced complexity, unrealistic lead times, or capability mismatches before they become delivery problems
Have worked in a scale-up, marketplace, or digital manufacturing platform before
You'll own the Manufacturing Partner network end to end — its composition, its performance, and its commercial terms. You'll be the escalation point and strategic counterpart to our Regional Sourcing Managers, who run order-level execution in their regions, and you'll work closely with Sales, Project Engineering, and our Manufacturing Partner Engineer to keep the network performing at the level our operations require.
Owning the end-to-end relationship with each partner in your portfolio, with monthly performance-and-feedback reviews wherever cadence allows
Visiting partners on a rolling basis to represent Fractory as a customer, run audits, and give direct feedback on performance
Acting as the single point of contact for serious partner issues above day-to-day execution
Negotiating the best achievable terms on cost, lead time, and invoicing
Reviewing network and partner performance data to confirm we hold the right network — in both capability variety and capacity — to execute our critical business functions
Deciding when to add, when to remove, and where to expand — combining performance statistics with the qualitative signals raised by Regional Sourcing Managers
Onboarding partners that close capability or capacity gaps, and removing partners that fail on quality, communication, or timeliness
Consolidating the active partner list so we meet customer expectations on timeliness and quality — and concentrate enough purchasing power to carry real weight
Feeding the Manufacturing Partner Engineer with signals to sharpen MP scoring and Lighthouse logic, and supporting innovations such as Order Pooling
Owning the accuracy of partner data across Airtable, the Fractory platform and related APIs — plus onboarding documents, credit agreements, NDAs, SLAs and audit records
The right network coverage — no critical capability or capacity gaps, with identified gaps closed inside agreed timeframes
On-time, error-free delivery (OTEF) across managed partners — target 95%+
Rising partner responsiveness and falling dead-zone RFQ volume across the network
Active partners operating under current NDA, SLA and Fractory Quality Standards, with network data accurate in Airtable and the Fractory platform
30-minute deep dive video call with Villem Hion (Head of Partner Network)
Technical case exercise
Office / partner-visit meet-up with the Partner Network team and Martin (Co-Founder/COO)
30-minute call with our Head of People
Final 30-minute call with leadership
We aim to keep the process smooth and respectful of your time — expect 2–3 weeks from the first chat to the offer.
At Fractory, we prioritise respect and honesty, responsibility, and courage. If you enjoy solving real-world problems, getting into the technical details, and making hard commercial decisions that move the business, you'll feel at home here.
Scale your metal fabrication volumes with Fractory—a single supplier from prototyping to series manufacturing.
Fractory provides scalable metal fabrication services. We use our network of audited manufacturing partners to offer capabilities and capacity suitable for large project and series manufacturing. With a single point of contact who handles everything from quoting, production planning, execution, quality assurance, and delivery, we streamline the whole process for our customers.
Offices: 18 Lower Byrom Street, Fractory Ltd, Suite 4.15, Department Bonded Warehouse, Manchester, England M3 4AP, GB · Narva mnt 3, Tartu, Tartumaa 51013, EE · Nunnankatu 4, Turku, Southwest Finland 20700, FI · Stockholm, SE · 208 S LaSalle St, Suite 814, Chicago, Illinois 60604, US
