IHG Hotels & ResortsManchester, England, United Kingdom · On-site
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IHG Hotels & Resorts
Manchester, England, United Kingdom • On-site
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The General Manager will lead the overall operations of the Refuge restaurant, bar, and events to deliver exceptional guest experiences. They are responsible for managing budgets, staffing, and team development while ensuring high service standards and commercial performance.
Candidates must have proven experience as a senior leader in a high-volume hospitality environment such as a restaurant, bar, or hotel. Strong commercial awareness and the ability to lead large teams in a fast-paced setting are essential requirements.
We’re on the look for a passionate hands-on Refuge General Manager (Full-Time) to lead our iconic Refuge team and bring their energy to Kimpton Clocktower Hotel!
Kimpton Clocktower Hotel is a Manchester icon - a bold blend of grand Victorian architecture and playful, contemporary design. We’re a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary.
At Refuge, we’re all about individuality - from the dishes we serve to the drinks we pour. Nestled in the heart of Manchester in the Kimpton Clocktower, Refuge is a vibrant space for our team and guests alike. Join us and help keep the energy, flavour and welcome alive. Come as You Are.
As our Refuge General Manager you’ll be the driving force behind one of Manchester’s most-loved hospitality spaces. You’ll lead the team, shape the guest experience and keep the energy of Refuge alive every day. Your role will include the following responsibilities:
We want a natural leader and true host who can balance the buzz of a busy venue with the standards, structure and commercial focus needed to make Refuge thrive. Plus we’re looking for someone who has…
Joining the Kimpton family isn’t just about providing our guests with excellent service - we’ve secured a spot in Fortune’s ‘100 Best Companies to Work For’ 7 times since 2009, and it’s no surprise why! We can offer you…
If you’re someone who likes to march to the beat of your own drum and wants to join a company that celebrates authentic individuality, apply today! Check out our Instagram page @kimptonclocktower to see more.
As the Refuge General Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.
You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
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