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Account Delivery Director - Monitoring Services - Lenders & Investors
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Full-time
bachelor degree
Posted 19d ago
~40 hrs/week
Responsibilities
You will lead and manage key local and regional account relationships to drive profitable growth and establish Arcadis as a trusted partner. The role involves defining account plans, managing technical service delivery, and collaborating with capability leads to identify and sell innovative solutions.
Requirements
Candidates must hold a bachelor or professional degree in a business, management, or surveying related field. You are required to have a strong understanding of consulting, business development, and technical due diligence within the real estate sector.
Full job description
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role Description
As an Account Delivery Director within our Lenders, Investors, and Insurers team, you will lead and manage key local and regional account relationships to establish Arcadis as a trusted partner and achieve growth across the accounts managed. You will define and execute the account plan for a number of local and key regional accounts which will also include technical service delivery / commission management.
You will work closely with Service Capability Leads to identify existing solutions that can be sold to new clients, inform future market needs whilst pro-actively engaging with clients to share insights and innovation, and our views on market issues.
We are particularly interested in candidates who have experience in Funder/Developer Monitoring Services and can independently undertake, lead and deliver Technical Due Diligence reports.
Role Accountabilities
Develop and implement account plans for key local and regional accounts in line with Arcadis UK business objectives to drive profitable growth.
Develop new and grow target and existing local and regional accounts to meet or exceed planned targets (revenue, bookings and margin).
Develop and maintain knowledge and understanding of lender and investor client markets to identify key trends and emerging opportunities, with new and existing clients and across the business.
Align with and support strategic priorities and clients, for example sustainability, energy transition and digitally enabled solutions.
Manage local pursuits, contribute to bid/no-bid decisions by providing local market and client knowledge, prepare proposals and support the achievement of successful pursuits.
Work collaboratively with Value Proposition Leaders to manage the targeting and tailoring of Arcadis value propositions into commercially viable propositions for key local and regional LII Sector accounts, demonstrating value-creating outcomes for the client.
Capture client data on local and regional accounts, including track record, case studies, sales collateral, relationship history and delivery lessons learned, and make available to support continuous improvement across accounts managed.
Manage the pipeline and feed opportunities into the business line pipeline to ensure an optimal flow of pursuits to achieve targets.
Develop relationships throughout Arcadis to foster cooperation and to maximise opportunities to cross-sell and trade-up.
Develop and leverage a network of relationships across clients to understand their business needs, position Arcadis as a trusted partner and lead the client relationship development.
Manage relationships at executive level and with analyst/managers at deal execution.
Individuals should have a visible market presence and be able to demonstrate how they have leveraged their networks to directly deliver opportunities.
Individuals should demonstrate they have a proven track record of building trusted adviser relationships / revenue generation at all levels, have strong and effective communication and interpersonal skills and be able to fully lead, coordinate and effectively manage a delivery team to ensure successful client outcomes.
Required Experience
Bachelor or professional degree in business, management or surveying related field.
Strong understanding of consulting, business development and leadership principles.
Broad understanding of technical due diligence, sustainability, development monitoring and asset management of real estate assets.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.
Arcadis is a leading global partner, delivering transformative projects with businesses, cities and industries. With 36,000 people active in more than 30 countries, we bring together the best minds from around the world to deliver intelligent products and solutions that address the challenges of climate, energy security and diversification, and livable cities.
We take design, engineering, architecture and consultancy to the next level, advising clients at every step of every project. From strategy and planning through to implementation and delivery, we combine our human and digital intelligence to co-create environments that reflect our clients’ business and stakeholder needs.
From creating a citywide sustainable legacy during and after the Paris Olympics to revolutionizing urban transit worldwide with metro systems from Sydney to Toronto, or securing clean drinking water for communities across more than 30 U.S. states, our world-changing solutions leave a positive and lasting impact.
Our work has helped more than a third of the world's communities become more resilient, and hundreds of clients to advance their decarbonization and net-zero goals. Together, we are committed to solving today's greatest problems; creating a blueprint for a better future, designed to thrive.
Arcadis. Improving quality of life.
Offices: Gustav Mahlerplein 97-103, Amsterdam, Nederland 1082 MS, NL · Rua Líbero Badaró, 377, São Paulo, BR · 630 Plaza Drive, 150+ Locations across U.S. and Canada, Highlands Ranch, CO 80126, US · Beaulieustraat 22, Arnhem, 6814 DV, NL · 34 York Way, London, N1 9AB, GB
ConsultancyArchitectural designDesign & EngineeringNatural and built assetsBusiness AdvisoryHealth and safetyEnvironmental RemediationSustainabilityProgramProject and Cost Management