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The Relationship Director will manage a portfolio of business customers and lead the regional growth strategy for the bank. They are responsible for driving sustainable portfolio growth, maintaining risk standards, and coaching a team to deliver exceptional customer outcomes.
Candidates must have proven experience in commercial or corporate banking relationship management with a strong background in lending portfolios. Proficiency in credit assessment, risk frameworks, and team leadership is essential for this role.
Shape the future of Relationship Management at Cynergy Bank.
Join us as a Relationship Director in our Relationship Management team and make a real impact by helping ambitious businesses achieve their growth ambitions through our award-winning human digital banking model.
This is a permanent opportunity to join our Relationship Management team based in Manchester.
As Relationship Director, you will play a leading role in delivering the Bank's regional growth strategy, managing a portfolio of business customers (£5m-£60m lending) whilst leading and developing a small team. Your work will help drive sustainable business growth, maintain strong risk standards and deliver exceptional customer outcomes.
This is an excellent opportunity for an experienced relationship banker who enjoys building long-term client relationships, developing people and identifying opportunities to support businesses at every stage of their journey.
You will enjoy hybrid working, with 3 days in our Manchester office and 2 days from home.
We know the best people want more than just a job. At Cynergy Bank, you will find:
Impact: Lead business growth across the Midlands, deepen customer relationships and support the delivery of the Bank's regional strategy.
Growth: A culture that champions curiosity, innovation and personal growth at every stage.
Flexibility: A culture that values work-life balance, supported by our hybrid working model.
Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.
Deliver sustainable portfolio growth and income performance in line with the Bank's Business Banking strategy.
Proactively manage and develop a portfolio of business customers (£5m-£60m lending).
Maximise new lending opportunities and drive product uptake with existing customers.
Build and maintain strong relationships with key business partners and stakeholders.
Independently assess and prepare high-quality lending proposals.
Monitor market trends and competitor activity to ensure the Bank remains competitive.
Ensure full compliance with AML, KYC and regulatory requirements.
Champion a high-quality customer experience and continuous process improvement.
Lead, coach and develop team members to achieve individual and collective success.
Proven experience in Business, Commercial or Corporate Banking relationship management.
Demonstrable experience managing a lending portfolio within the SME, Commercial or Corporate Banking market.
Strong credit assessment and lending structuring capabilities across a range of transactions.
Strong analytical and decision-making skills.
Excellent communication and stakeholder management abilities.
Sound understanding of risk, governance, AML and KYC frameworks.
Experience leading, coaching and developing colleagues.
Ability to motivate others and build high-performing teams.
Proactive approach to problem-solving and driving results.
Experience managing and developing a small team, including responsibility for an Associate Director and Associate.
At Cynergy Bank, we are committed to your wellbeing and success. We know everyone's needs are different, so our benefits are designed to support you at every stage of your career and life.
Here is a snapshot of what we offer:
Competitive salary and annual bonus opportunity
28 days' annual leave plus bank holidays
An additional day off to celebrate your birthday
Option to purchase up to 10 additional days of annual leave
Award-winning pension scheme
Private Medical Insurance
Life assurance and income protection
Hybrid working
Dress for Your Day approach
Electric Vehicle Scheme
Employee Assistance Programme (EAP)
Education support and professional development opportunities
Lifestyle Hub employee discounts
Cycle to Work Scheme
Season Ticket Loan
Enhanced family-friendly policies
Plus, a range of additional benefits designed to support your wellbeing, financial health and professional development throughout your career with us.
Cynergy Bank is the UK's human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals.
We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking.
Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation and tailored solutions. This award reflects our team's dedication to delivering exceptional banking experiences powered by cutting-edge technology.
Our values shape everything we do:
Putting the Customer First
Risk Front and Centre
Opportunity, Empowerment and Innovation
United Team, Inclusive and Diverse
Doing the Right Thing
These principles guide our decisions, drive our culture and ensure the best outcomes for our customers and colleagues.
This advert covers the main responsibilities and requirements of the role. A full job description will be shared with shortlisted candidates.
If you don't meet every requirement, we still encourage you to apply as we value potential and transferable experience as much as direct experience.
At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly based on skills and experience alone.
Please note, we may close the advert early if we receive a high volume of applications.
A specialist bank serving the blended financial needs of business owners, property entrepreneurs and family businesses.
Cynergy Bank is a specialist bank that is proud to empower business owners and entrepreneurs to achieve their ambitions. We are committed to delivering a comprehensive set of services to meet the evolving needs of our customers from our offices in London, Birmingham and Manchester. We are a bank focused on customers, people and relationships. Working at Cynergy Bank Cynergy Bank is a dynamic and diverse Bank and we are passionate about involving our employees to make it a rewarding place to work. Our internal forums, run by team members from across the Bank, drive initiatives around health, wellbeing, social and charitable activities. Our people add real value to our business so we put them at the core of everything we do, offering a fantastic benefits and reward package. Please visit www.cynergybank.co.uk/careers or email [email protected] for information on our opportunities. Cynergy Bank was established following the acquisition of Bank of Cyprus UK by Cynergy Capital Limited in December 2018. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme. For more information on Cynergy Bank visit www.cynergybank.co.uk
Offices: 4th Floor, One New Change, London, EC4M 9AF, GB · 112 Colmore Row, Birmingham, England B3 3AG, GB · 3 Hardman Square, Manchester, England M3 3, GB · 62 High Street, Kingsgate, Floor 6, Redhill, RH1 1SH, GB · Spaces 1 West Regent Street, Glasgow, G2 1RW, GB
